Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use. The prices are so reasonable for the level of cover. Will definitely use again!”

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Posted 1 year ago

“Very good site easy to use happy with web. Site”

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Posted 1 year ago

“Great cover, good price”

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Posted 1 year ago

“Straight forward and easy to follow”

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Posted 1 year ago

“Simple easy website to use with a policy that seems perfect. Let’s hope the great service continues.”

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Posted 1 year ago

“Thanks great service”

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Posted 1 year ago

“first class prices”

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Posted 1 year ago

“Not the cheapest on the market but one of the best value for the cover provided”

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Posted 1 year ago

“Excellent customer service and very helpful making sure cover was correct for my property”

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Posted 1 year ago

“Took 5 weeks to repair my car during which time no courtesy car was provided despite having paid extra for it. Rude staff, incompetence galore throughout BUT extremely good at passing the buck. Worst company ever! Stay well clear.”

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Posted 1 year ago

Hello, Thanks for taking the time to leave us your review. Following our conversation, we appreciate you giving us the chance to discuss your concerns further and for us to be able to provide a suitable resolution. If you have any other questions, please do not hesitate to get in touch with us via email at motorreviews@policyexpert.co.uk. Thanks, Amy

Posted 1 year ago

“Scammers. They insurance policy is a loan with a third party company.”

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Posted 1 year ago

“Friendly”

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Posted 1 year ago

“Great value for money, offered the same cover for £1,300 less than my current insurer! Will definitely try them for my other insurances when they come up for renewal.”

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Posted 1 year ago

“I had a telephone call with Ben to pay my premium for home and contents insurance because the website would not take my payment. The fee to do this was waived as I had tried two cards and neither worked. I found Ben very friendly and helpful and thorough. I have not used Policy Expert before but their quote was more favourable than others on comparison site of Money Supermarket”

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Posted 1 year ago

“I went on to Compare The Market to get Home Insurance quotes. Yours was the cheapest and offered more than the others. The process to take it out was very straightforward and I got the Policy details a short time later”

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Posted 1 year ago

“The most impressive thing about insureing your home with Policy Expert is how comprehensive the whole thing is, and the ease of choice and purchase.”

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Posted 1 year ago

“Easy to do online. Thanks.”

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Posted 1 year ago

“The lady on the phone was helpful. So I managed to buy it directly online. It was easy to answer the questions.”

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Posted 1 year ago

“Straight forward, clear instructions. Great price without cutting corners.”

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Posted 1 year ago

“Very easy, quick & efficient service!”

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Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews