Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, mum in law doreen took up her home insurance with you too.”

Helpful Report

Posted 1 year ago

“Really good and easy to navigate. Particularly like how clear it was to add the extra bits of cover such as legal cover etc with explanations as to exactly what they covered . And also the great price”

Helpful Report

Posted 1 year ago

“Excellent customer service Quick and easy to set up”

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

“Very easy to sort out my home insurance at a very reasonable price.”

Helpful Report

Posted 1 year ago

“Okay to register”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave us your review. We hope that feedback obtained from reviews could give us an opportunity to look into any way our overall services could be improved - from the efficiency of our website, how clear you find our policy documentation, to any interactions you may have had with our agents. If you have any feedback for things such as these, we'd love to hear back from you. All your thoughts can be sent to us at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 1 year ago

“Very helpful agent, Super service”

Helpful Report

Posted 1 year ago

“Very efficient, friendly service n value for money”

Helpful Report

Posted 1 year ago

“Clear information”

Helpful Report

Posted 1 year ago

“easy, efficient, no hassle”

Helpful Report

Posted 1 year ago

“Spot on!!!!”

Helpful Report

Posted 1 year ago

“rasy to set up via go compare all info was transfer automaticaly and price was wy cheaper than my last provider 50% ish”

Helpful Report

Posted 1 year ago

“Easy process and best price”

Helpful Report

Posted 1 year ago

“A very quick and easy way to take out home insurance and a very reasonable price.”

Helpful Report

Posted 1 year ago

“After shopping around for home insurance this was the best cover and good value.”

Helpful Report

Posted 1 year ago

“Having received a ‘ competitive’ renewal invitation from my previous company I thought I would check. Policy Expert not only offered better cover the saving was amazing. Correspondence so far is excellent. Very pleased.”

Helpful Report

Posted 1 year ago

“Very satisfied.”

Helpful Report

Posted 1 year ago

“I have renewed my Home Insurance with Policy Expert as I've been happy with their level of service”

Helpful Report

Posted 1 year ago

“Very easy to set up with a great price.”

Helpful Report

Posted 1 year ago

“Policy Expert site is easy to use, but it didn't negate the hard bit of choosing the actual insurance component requirements to suit my needs. I noticed there was an option to buy over the phone, for an additional fee, but didn't see an online chat option, which would've made the process easier to buy online (although this survey indicates there was one).”

Helpful Report

Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews