Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with and I ended up with an excellent deal, would highly recommend”

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Posted 4 years ago

“Very quick and easy to fill the forms to get a quote. When compared to my current policy, I was able to match it and include optional extras and still come in cheaper.”

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Posted 4 years ago

“Website very easy to use, everything clear and nicely set out. Great value, home and contents insurance less than half the price of my previous policy. Very pleased, haven’t given 5 stars as I have only just taken the policy out.”

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Posted 4 years ago

“Quick and easy to renewal”

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Posted 4 years ago

“Easy to use website, great quote for house insurance.”

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Posted 4 years ago

“GREAT RATES, AND FAST RESPONSE FOR WHAT I NEEDED.”

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Posted 4 years ago

“Perfect 👍”

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Posted 4 years ago

“Meerkats found you. You ticked all my boxes. Bought your policy. Happy with your price”

Policy Expert 5 star review on 14th July 2021

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Posted 4 years ago

“The first time of using this company. Prices very competitive no complaints so far”

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Posted 4 years ago

“Excellent value for money and I spoke to 2 very polite people on the phone (I requested the Policy pack to be posted to me as I’m working from home and don’t have a printer). The pack came through very quickly, thank you.”

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Posted 4 years ago

“Hassle free switch”

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Posted 4 years ago

“Very quick and easy to fill the forms to get a quote. When compared to my current policy, I was able to match it and include optional extras and still come in cheaper.”

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Posted 4 years ago

“Very easy to sort out my Insurance, clear and concise and excellent value for money.”

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Posted 4 years ago

“I am being asked to write a review for Policy Expert before I have even started my cover. So all I can say is go compare did the work and I hope not to have to claim”

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Posted 4 years ago

Good Afternoon, Thank you for taking the time to leave us a review. I appreciate that you may not feel in a position to review our services. however, we hope that feedback obtained from reviews such as yours could give us an opportunity to look into any ways our overall services could be improved - from the efficiency of our website, how clear you find our policy documentation, to any interactions you may have had with our agents. If your rating of 2-stars is also reflective of your experiences with things such as this, please do let me know - we would love to get some further feedback from you. I am available by via phone or you can email me at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 4 years ago

“Easy to use, even for a senior citizen like me!”

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Posted 4 years ago

“Pros: Very competitive pricing and simple to sign up. Cons: doesn't include storm damage as standard and the policy is less configurable than almost all other insurers.”

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Posted 4 years ago

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Posted 4 years ago

“Excellent online application and offered extra cover for less!!”

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Posted 4 years ago

“Only take it out now so let’s see!”

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Posted 4 years ago

“Very quick and easy to fill the forms to get a quote. When compared to my current policy, I was able to match it and include optional extras and still come in cheaper.”

Helpful Report

Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews