Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with and arrange a policy, always that put in items that others charge a lot for.”

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Posted 4 years ago

“excellent company easy to follow web site and great value for money”

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Posted 4 years ago

“Very helpful , very thorough and very calm”

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Posted 4 years ago

“Super easy, excellent value for money”

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Posted 4 years ago

“Landed with Policy Expert via Comparethemarket.com. The process was so easy, couple of clicks and I was done.”

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Posted 4 years ago

“Have both my car and house insurance with Policy Expert. Good price and good cover.”

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Posted 4 years ago

“Have both my car and house insurance with Policy Expert. Good price and good cover.”

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Posted 4 years ago

“This company was easy to insure with on line. Very straight forward and very good price. Of course I haven’t tried to claim yet and hope that I don’t have too.”

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Posted 4 years ago

“Great price saved over £60 and more covered with no having to add extras”

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Posted 4 years ago

“Very good value for money,and easy to do on line”

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Posted 4 years ago

“Very easy to use and saved an absolute fortune on my policy renewal for a higher level of cover.”

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Posted 4 years ago

“Have both my car and house insurance with Policy Expert. Good price and good cover.”

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Posted 4 years ago

“I found Policy Expert when looking for a new home insurance policy. Policy Expert came back with a quotation at a competitive price and the excess levels were set at a very reasonable level. Once I decided to proceed to purchase the policy it was really easy to see a summary of information and purchase the policy. When doing so you were given the option to pay in monthly installments or to purchase the policy in full by making one payment. The policy even came with 12 months free home emergency cover and 12 months of free legal protection. I would recommend that you give them a try.”

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Posted 4 years ago

“Quick and hassle free. Online quote and set up within minutes.”

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Posted 4 years ago

“I recommend this policy 😁”

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Posted 4 years ago

“I find as an older person that your on line buying programme Is impossible to navigate.It just goes round and round between my email and password. In the end a young friend had to complete too complicated by far. Live chat never got going”

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Posted 4 years ago

Good Afternoon Anne, Thank you for taking the time to raise your feedback with us. We appreciate that not all customers are most comfortable taking a policy out with us online, therefore we have a team on hand to help you over the phone! I'm pleased to hear that with the help of a friend you were able to get things sorted. However, if you have any additional comments about how our website could be made clearer for you, we would love to hear them. You can call us on 0330 0600 632, or email us at homereviews@policyexpert.co.uk. Thanks, Jasmine

Posted 4 years ago

“Ferose was fantastic and very helpful”

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Posted 4 years ago

“Great and easy service and provided the best cover for home insurance along with being one of the cheapest on the market.”

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Posted 4 years ago

“All good so far and a great price”

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Posted 4 years ago

“Comprehensive and clear policy, thank you.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews