Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheaper than other providers. Easy process”

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Posted 4 years ago

“it was easy and clear to use”

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Posted 4 years ago

“Very competitive prices and excellent customer service, also very easy to sign up.”

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Posted 4 years ago

“Rang to discuss my renewal and the agent on the line could not be more helpful to me arranging for a competitive renewal price with some great additional extras”

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Posted 4 years ago

“Always very easy to deal with.”

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Posted 4 years ago

“Very good customer service and great rates for house insurance.”

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Posted 4 years ago

“Always very easy to deal with.”

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Posted 4 years ago

“Very simply application to fill out, easy to understand and great value!”

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Posted 4 years ago

“easy and effective to get”

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Posted 4 years ago

“Excellent clear and competitive quotation.”

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Posted 4 years ago

“In 40 years of buying insurance this was the easiest I’ve ever done put all my requirements in, paid, everything sorted in 15 mins 👍”

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Posted 4 years ago

“Good service. Low cost.”

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Posted 4 years ago

“Unable to open any file on my account as all are currpt.”

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Posted 4 years ago

Good Afternoon Thank you for taking the time to leave us a review. I am sorry to hear that you are having trouble opening your documents. I would appreciate the opportunity to assist you further with this, however, I am unable to locate your account with the details you have provided on your review. If you could please contact me directly. I am available via phone or you can email me at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 4 years ago

“Very professional”

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Posted 4 years ago

“Excellent easy to work through and understand”

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Posted 4 years ago

“Good efficient service”

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Posted 4 years ago

“Great competitive price and lots of good features as standard on the policy”

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Posted 4 years ago

“Very competitive prices and excellent customer service, also very easy to sign up.”

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Posted 4 years ago

“Policy Expert. My house insurer brokers - selling a good product, managed by knowledgeable people. This is now my third year with Policy Expert, who, when I joined them BRAGGED they had just reached Policy sales to just over 700,000 HAPPY customers! I am still pleased to be one of those and wish Policy Expert to keep on going from strength to strength. I have already got my neighbour hooked up to Policy Expert and she's saved over £200 a year. What's not to brag about! If there was sixth star for excellent, Policy Expert would have had it!!”

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Posted 4 years ago

“Very helpful assistant and Policy Expert covered all the items I needed for my Building and Contents insurance. The end price was also excellent.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews