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Policy Expert Reviews

4.7 Rating 20,290 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Service was very good when I bought the policy I can not say much about the service afterwards be cause I did. Not have to make any claims .
Helpful Report
(Home Insurance) - Posted 9 years ago
Only thing I'm not happy with was I didn't get the voucher I was promise.. I was miss sold to in a way
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(Home Insurance) - Posted 9 years ago
Very clear information
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(Home Insurance) - Posted 9 years ago
Which magazine rate this insurance and so far it has been a good experience, I have not had to make a claim yet.
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(Home Insurance) - Posted 10 years ago
The system was a bit confusing and they didn't pay out what they said they would pay out. They also wanted us to replace the carpet through their suppliers instead of us choosing our own. They did pay out eventually but it was less than originally quoted.
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(Home Insurance) - Posted 10 years ago
As I have never claimed on this policy and hopefully never will, I have no reference to form a opinion.
Helpful Report
(Home Insurance) - Posted 10 years ago
I haven't put a claim in. so I can't comment on that . The policy was over £100 cheaper than anyone else, Lets hope the provider lives up to the hype.
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(Home Insurance) - Posted 10 years ago
very happy with firm and they send me monthly updates to keep me in touch with everything.
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(Home Insurance) - Posted 10 years ago
ok.
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(Home Insurance) - Posted 10 years ago
Paperwork clear I have never claimed so I would hope the service was the same.
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(Home Insurance) - Posted 10 years ago
Very good works for me.
Helpful Report
(Home Insurance) - Posted 10 years ago
Policy Expert is rated 4.7 based on 20,290 reviews