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Policy Expert Reviews

4.7 Rating 20,290 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
good products all offered at sensible prices covering all the areas we wanted. lets hope that when it comes to renewal that the prices are not raised substantially like some other providers do.
Helpful Report
(Home Insurance) - Posted 9 years ago
seems very good value for money
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(Home Insurance) - Posted 9 years ago
easy to see what is included and was a good price
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(Home Insurance) - Posted 9 years ago
To date I've not had to claim on this policy so am not able to fully review the policy however was very surprised at the low cost and appears to be a like for like policy. time will tell !
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(Home Insurance) - Posted 9 years ago
great value for what you pay.
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(Home Insurance) - Posted 9 years ago
Was extremely happy that this home insurance saved me money and that I was given the option of paying monthly, easy to read and actually understood the credit agreement. I have yet to download the policy so cannot comment on this.
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(Home Insurance) - Posted 9 years ago
first time using this company and no complaints so far
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(Home Insurance) - Posted 9 years ago
Policy expert was easy to understand and very easy to apply for . However I contacted policy expert via e mail and still haven't had a reply 5 days later !!!
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(Home Insurance) - Posted 9 years ago
Purchased through a comparison website, unsure at first as significantly cheaper than renewal figure quoted by last insurer. However reassured by reviews read - the majority of which are very positive.
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(Home Insurance) - Posted 9 years ago
Nice easy to use.
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(Home Insurance) - Posted 9 years ago
I realise documents are sent out normally online but it was a struggle to find out that there was a paper option if requested.
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(Home Insurance) - Posted 9 years ago
easy to buy online all documents easily available and o understand and also emailed to you the next day
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(Home Insurance) - Posted 9 years ago
Good service Thanks
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(Home Insurance) - Posted 9 years ago
Fantastic price for the insurance we needed. Fast, professional service and easy to deal with.
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(Home Insurance) - Posted 9 years ago
Would much prefer to receive a hard copy of my documentation through the post. Viewing online is inappropriate.
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(Home Insurance) - Posted 9 years ago
Compared with my previous home insurance, this was a much better deal.
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(Home Insurance) - Posted 9 years ago
Seems very good value and we will see how good in the next year.
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(Home Insurance) - Posted 9 years ago
Very good and competitive
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(Home Insurance) - Posted 9 years ago
going on compare was easy, they gave quick and efficient service, buying the policy was a nightmare, all went well till the time for payment, I entered the bank details but there was nowhere to proceed! in the end I rang them 3 times costing me more money. 4 hours it took to purchase the policy.
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(Home Insurance) - Posted 9 years ago
All good so far
Helpful Report
(Home Insurance) - Posted 9 years ago
Policy Expert is rated 4.7 based on 20,290 reviews