Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,409 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy simple lowest cost”

Helpful Report

Posted 3 years ago

“Very easy to get quote and start process with the web site.”

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Posted 3 years ago

“Good value insurance”

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Posted 3 years ago

“Been a customer previously and come back this time as it was the best value package.”

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Posted 3 years ago

“Very quick and easy to get a quote. User friendly and a great competitive package. Very happy!”

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Posted 3 years ago

“Very quick and easy to get a quote. User friendly and a great competitive package. Very happy!”

Helpful Report

Posted 3 years ago

“Been a customer previously and come back this time as it was the best value package.”

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Posted 3 years ago

“Got a conservatory one glass panel exposed, thay put it down to the hot wether. Did not pay out. I won't be going back with policy expert . Rubbish.”

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Posted 3 years ago

Good afternoon Susan, Thank you for taking the time to outline your claims experience. Upon reviewing your comments, I understand you made a claim for the inside panel of your double-glazed roof panels but were unsure of the damage. When our surveyor attended your property, they advised this was caused by thermal expansion, this is an exclusion on our policies, therefore your claim was declined. As you have access to all your policy documentation on your online account 24/7, you would have been made aware of this exclusion before you submitted a claim. Should you need any further assistance, please don't hesitate to get in touch with us on 0330 0600 632, our Live Chat service or pop us an email at homereviews@policyexpert.co.uk. Thanks, Ellie

Posted 3 years ago

“I would have given a 5 but I had ticked that my policy not be automatically renewed, your system decided to ignore my request, however speaking to your representative she was very helpful and informative.”

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Posted 3 years ago

“Quick and easy to obtain a quote. Paying even easier as able to do online. unable to find download of full policy details though.”

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Posted 3 years ago

“Very quick and easy to get a quote. User friendly and a great competitive package. Very happy!”

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Posted 3 years ago

“Been a customer previously and come back this time as it was the best value package.”

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Posted 3 years ago

“Brilliant user friendly Website and I was able to get a home insurance policy within few minutes and good price too! Thank you”

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Posted 3 years ago

“Policy Expert offered me the cheapest home insurance. It was really easy and straightforward filling in their online form.”

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Posted 3 years ago

“Easy to use website and great price.”

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Posted 3 years ago

“Very helpful & efficient, in explaining policy to me”

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Posted 3 years ago

“Very pleased with quote and services to sort out on line would recommend”

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Posted 3 years ago

“It’s a simple and easy way to buy the home insurance. I will introduce to my friend.”

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Posted 3 years ago

“So easy to use”

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Posted 3 years ago

“Excellent service would recommend”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,409 reviews