Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,409 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Policy Expert made it easy to apply for my home insurance the form was very easy to fill in. Job done.”

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Posted 3 years ago

“Good company well recommended Will use again David”

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Posted 3 years ago

“Hi Purchased car insurance from you Start date commenced 3 days later Found out that my wife had already got insurance for car Decided to cancel £30 cancellation charge even though policy had not started Poor service I thought Be aware David”

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Posted 3 years ago

Hi David, Thanks for getting in touch. I am sorry to hear you were unhappy with the service received from Policy Expert. I have located you're policy and can see you have spoken with a member of our service teamwho offered an explanation and resolution which I understand has been accepted. If you do wish to discuss this further, please do not hesitate to get in touch. Thanks Mick

Posted 3 years ago

“The policy is easy to understand and the cover is very comprehensive. Policy expert is very easy to deal with and the premiums are very very competitive.”

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Posted 3 years ago

“It was easy to set up the home insurance but you dont know how good it is until you make a claim”

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Posted 3 years ago

“Helpful service”

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Posted 3 years ago

“very Efficient cheap and easy to insure”

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Posted 3 years ago

“Simple to set up and a great price!”

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Posted 3 years ago

“Easy to navigate website, questions were straightforward, I was able to get an alteration done (my mistake) by ringing the helpline, staff member was extremely helpful, fantastic service”

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Posted 3 years ago

“Very easy to set up and a good price”

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Posted 3 years ago

“Decent cover was easy to fill out and turned out to be cheaper than everybody else.”

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Posted 3 years ago

“Happy enough with the service in the end, took a little time to get to the price i was happy with from the renewal quote.”

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Posted 3 years ago

“Easy contact, pleasant, helpful staff and a good price”

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Posted 3 years ago

“Excellent value for money vs cover provided. Half the cost of my previous provider. Easy to arrange too.”

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Posted 3 years ago

“Easy process to navigate online and documentation ready immediately.”

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Posted 3 years ago

“Easy process to navigate online and documentation ready immediately.”

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Posted 3 years ago

“Very competitive on price and what is covered by the policy.”

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Posted 3 years ago

“Easy to do online. Everything I asked to be covered was covered at a very reasonable price. will be letting friends and family know.”

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Posted 3 years ago

“Easy to do online. Everything I asked to be covered was covered at a very reasonable price. will be letting friends and family know.”

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Posted 3 years ago

“Policy Expert provides me exactly the cover I want at a decent price, beat my renewal by £100. A happy customer.”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,409 reviews