“Absolute rubbish.
Didn't make it clear beforehand that out of my 7 years NCB the last 2 being on a company vehicle, cancels out the other 5 pervious to that from a private vehicle, so now I have to cancel the policy 1 month in, where I will be charged £53 for doing so and lose my £71 deposit.
quotemeunhappy more like.”
“Being new to conducting business and insteractions online, I found attempting to contact a representative very confusing and frustrating. You should have a dedicated easily identifiable Icon on your web site for contact purposes only. You should also have a fully trained operative available to answer any queries immediately rather than ultimately. The time lapse begs the question whether I'm insured or not!
Having made a mistake with the information I provided, I did, eventhough it was a long time coming, appreciate the email to prompt informing me of my mistemeanour. The matter was resolved quickly from thereon in.”
“Be careful. I got overcharged and have to pay out far more than I should have, when hit by a foreign driver (proven to be not my fault). They make things very difficult, and seem to have a we are always right and we will not budge attitude. Well you should have done this they say, (even when the system didn't allow me to do what they suggest). Really poor. The worse I've seen.”
“I
f I had realised sooner,exactly what "online only" meant,i don't think I would have proceeded.i was given free legal assistance,so as not to continue this cover,as I would be charged into my 2nd year,i must cancel this.i cannot find out how to cancel,as I cannot get a reply.as it online only and impossible to talk to a person properly,no i'm not happy with the way the product is peddled”
“They are a nightmare to deal with if you have to make a claim you will have to stay on the phone for nearly an hour if you receive a letter from the third-party it is impossible to send this letter onto then absolutely useless company I will not use them again”
“I must admit after i signed up to Quote Me Happy i was very worried that this was a on line service only.. and me .not being particulary competant with the computer....but i found a way that I could chat to a person via the phone..and he was as helpful as anyone could be...so much so i am no longer worried about this companny and its on line basis ..and if they quote is the best i can get by the time i look around for comparisons which is in just a few days then i wont hesitate to sign up again for another year with QMH”
“I was give a good quote and I like the fact that I can make changes to the policy myself and see the difference in price before finalising, as long as the price remains the best competitive price will reinsure with them but that has yet to be seen, I am not the kind of person who doesn't bother shopping around if the price were to jump so will I.”
“We made a claim on our insurance and was very pleased with the excellent service we received, also the speed which the work was carried out. Would recommend this company.”
