“Hi Team, i did ask for my paperwork for my insurance as got no printer. If i ever had a crash i would not no what to give for details of my insurance. I thorght this part of your servise was very poor. If you could send so some out i would be very greatfull. Do you have a card to say if in a crash this is my insurance details as i think this would be very handy aspelery these days of driving. Many thanks Kevin”
“Very easy to set up, but if you have a query or problem it all starts to fall apart. I purchased a new car and still needed to cover my old one as well till I sold it but they refused (this has not been a problem before with previous insurers). So I ended up having to cancel altogether which then cost me a VERY large administration fee. Would not go with this type of insurer ever again and definitely would not recommend!”
“I found this all a nightmare at the time, I found it hard to send the documents, I had problems and had to get my neighbour in to help. Also the fact that I can't contact them by phone is also difficult.”
“I recently bought a new car, it was easy to transfer the insurance online. I also recieved a refund as my new cars insurance was cheaper than my old one. The money was in my account the next day. Very happy with the service i recieved.”
“Quick and easy, with good value for money. Haven't had to make a claim so don't know what they are like about this. Disappointed I couldn't transfer no claims discount from a van to a car, which is my only vehicle. Other than that, perfectly good.”