Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,028 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

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“Avoid this agent,do not insure anything,I have no idea why they still works???”

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Posted 8 years ago

“You try and contact them to ask a simple question and you never get a reply. I even got a 'your complaint has been resolved' response and they hadn't answered my question! AWFUL service”

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Posted 8 years ago

“Worst insurance company I have ever been with. It would take me all day to go through the problems. But I wouldn't go with them based on the simple fact that you cant even contact them when something goes wrong. They have an email that send out automated responses and that's it, nobody working there is any help at all. IF I COULD GIVE THEM 0 STARS I WOULD. 1 STAR IS KIND”

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Posted 8 years ago

“Terrible service.”

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Posted 8 years ago

“THERE STAFF STINK OF WILLY AND BUM CRACK”

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Posted 8 years ago

“house insurance a joke tried to claim was told to read small print again.then get back to try again.phone back even though accidental cover obtained not covered by accidental damage by someone else.so not covered told to pursue third party myself!why bother with insurance!”

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Posted 8 years ago

“So hard to get answers, never get back to you, terrible service”

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Posted 8 years ago

“Needed advice on no claims, could not get connected with anyone - online or telephone for about a week.What happens if I needed help with accident! So now have decided to cancel and because they failed to contact me I have to pay £54. STEER CLEAR OF THIS INSURER !!”

Helpful Report

Posted 8 years ago

“very unhelpful staff. do not know what they are doing. have to wait ages because of it being online. Basically my wife got me insured on her car and i needed my ncb just to prove i had it. Quote me happy would not give it me at all. Now they decided to renew my insurances without asking me for almost twice my previous policy. So cancelled it. It said no charges but they decided to take out the money leaving me overdraft! Had to contact the bank to get they money. Useless do not go with them!!”

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Posted 8 years ago

“"Quick online response" is quoted - that doesn't happen... Neither does customer service!”

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Posted 8 years ago

“Do not do not use this company. Impossible to contact them they asked for further information (that I had already given online) posted it they said they didn't receive it, they have cancelled policy and I've lost my deposit total nightmare!!”

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Posted 8 years ago

“Dreadful company. I had a collision which was not my fault. Was advised to deal direct with third party in surer which I did. They refused to pay for all the damage, and the dealer who repaired the car did a rubbish paint job. I am now left with a lower value car and a load of stress trying to resolve this. All they did at Quote me Happy is keep sending me elsewhere. Never again”

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Posted 8 years ago

“Terrible terrible ... Tried to contact them 5 emails 5 days still no reply ... Dreadful lost the sale of my car because couldn't get an answer from them just on how much extra it would be to change. Never go with them again”

Helpful Report

Posted 8 years ago

“Cant get in touch with quote me happy the need help section is a waste of time no one gets back to you. Sometimes you need to speak to someone.”

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Posted 8 years ago

“Refer to my emails. Due to the incompetence of staff at Quote me happy or more aptly "quote me unhappy" I was in able to change a policy, I ended up having to go to another insurer. Resulting in me being charged a cancellation fee of £54 and loss of two months insurance. Anyone thinking of going to this company, my advice would be, pay a little extra and get a better service with someone that actually provides support.”

Helpful Report

Posted 8 years ago

“Edit my settings Reviews ? Connections Quotemehappy Published 56 seconds ago Do not go near Quote me happy absolutely useless and untrustworthy Took out a multi car policy with the company in October 2015. As I already had one car insured with 6 years no claim I did not have any no claim bonus. It was cheap and I paid the total premium up front. I soon received messages that as I hadn't uploaded my no claims bonus the policy would be cancelled. I contacted them by email and received a response that all was well and that I would not be receiving any more from them in relation to this. Roll forward now to 13th September 2016 when, out of the blue, I received a text message 'Hello David as you haven't uploaded your proof of no claims discount we've cancelled your car insurance policy from 13.09.2016, 23.59. Yours sincerely Quotemehappy.comteam (timed at 16.42) On checking my account I found that I had also been charged £53 early cancellation fee which had swallowed up any refund. I soon found out that there is no phone number advertised to ring and that other than for claims you can only deal with them by way of email. Despite a number of email messages explaining the situation I received replies that did not alter their stance or answer why this had been done at all. I was left uninsured and unable to drive my car without taking out further insurance. I contacted the Ombudsman early on the morning of 15th September. He advised me that the insurance company should deal with the matter. I told him that they wouldn't as they just ignored what I had put in the e-mails. He then advised me that they were part of the AVIVA GROUP and gave me a phone number to ring. I rang them and explained the situation putting in a complaint about the Company. I was told that it could take up to 5 days for someone to contact me about it but she would mark it as urgent. I have now finally received a sensible email from Susan - Quotemehappy.com team 'I'm deeply sorry that your policy was cancelled in an error on our part. We can have this reinstated for you and honour your cover in the meantime if you would like? I apologise for any inconvenience caused. That's the end of the saga so judge for yourself - cheap is not necessarily any good for you. Needless to say I will not be going back to them. Just got to try and get the money back now. Make your own judgement but YOU HAVE BEEN WARNED of the sort of service to expect.”

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Posted 8 years ago

“This company is a joke They asked me for previous no claims so i uploaded the copy of them(which took forever to do)!! but then they cancelled my insurance saying that i never uploaded it in time when i have proof i did! they also charge 54 pound to cancel! dont even get deposit refunded....what do we pay deposit for then?!!! AVOID THIS JOKE OF A COMPANY!!!”

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Posted 8 years ago

“Any problems or questions, they do not want to know and just ignore your e-mails, beware”

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Posted 8 years ago

“Just wanted to change my address and cover details following temporary move from owned property into rented accommodation. Couldn't do it on website and no help or response from company. Truly useless. If ever there was a more inappropriately named company this is it. Just cancel your policy and deal with a reputable company.”

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Posted 8 years ago

“This has got to be the worst Company in the world to deal with. I have been with them for two years now and will not be renewing in future. The first time the renewal came up I got a quote from a Comparison Website which gave a quote £30 cheaper than their renewal quote from themselves. They told me they could not honour the cheaper quote and renew through the Comparison Website - which I did. This years renewal has been a disaster. I received an email requesting me to update my financial details for the auto renewal. I emailed saying I would not do this until I received a renewal quote. A week later I received a renewal quote of £247, so updated my details and the renewal price "jumped" to £280. Needless to say I queried this and they said they would investigate. Four days later they said they would honour the £247 quote but would take £280 from my account and credit the same account with £33. I made sure I got written confirmation of this but on the renewal date a "sixth sense" told me something would not go right. Sure enough it went wrong and they attempted to take the money from my old financial details. What Plonkers!!! I contacted my bank and found because of their actions the payment had been declined. Whilst the bank hung on the phone and I paid the £280 into my "Quotemehappy" account and the bank confirmed the payment within 10 seconds. I queried all this with the company by email - No apology - No sorry our fault just a reply to say they would repay the £33 when possible. How long will I have to wait???? Needless to say I will NOT be renewing next year. They are awful to deal with. Only contact is by email and they take at least 48 hours to reply, not much use if you have an accident. If I hadn't had my "sixth sense" moment would would have happened if I had had an accident in the few hours before I secured payment. I think I know. Their plea would have been "NOT INSURED - NO RENEWAL PAYMENT" Wash their hands of the matter.”

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Posted 8 years ago

Quotemehappy.com is rated 2.0 based on 1,028 reviews