Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,035 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,035 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In my case, everything was quickly and efficiently. I did not have any problems. One month before the end of the insurance I got NCD. I can honestly recommend Quote Me Happy.”

Helpful Report

Posted 8 years ago

“xdfbgergeag”

Helpful Report

Posted 8 years ago

“Do not touch them! Accident in March last year - I accepted liability and all was sorted out. I find out today from a firm of solicitors that the other party involved in the accident is making a personal injury claim. So I called the claims team at quote me happy who tell me that the claim was sent to them on the 18th May - So in 9 months no one from Quote Me Happy has told me about this claim - instead I call them because I get letters from solicitors for claims I knew nothing about! Appalling service save yourself the bother and pay a little bit more on your insurance to ensure you are well looked after!”

Helpful Report

Posted 8 years ago

“January 2015 I was involved in an accident to which I was the innocent party,it is now February 2016 I have not received my excess fee.Carpenters are Quoteme happys Legal team and they are absolutely rubbish.Today February 16th I receive a letter from Carpenters they have now requested details of the third party to proceed court proceedings!!!you have all last year to do this !!! After this year definately leaving quotemehappy as I am very unhappy!!!!!”

Helpful Report

Posted 8 years ago

“Well I've just got a quote from these guys thought ide see what the reviews were like on the company as I've had murders with the silly broker company's jumping on the band wagon like Go Skippy and it sound like Quote Me Happy are doing the complete opposite so I think ill avoid.”

Helpful Report

Posted 8 years ago

“I took out 2 car policies at the same time but did not get the multi car discount. I enquired how to get the discount and was told that I do not qualify as I should have used the link on the welcome e-mail for the first car to insure the second. As I did not do this, the second car does not qualify for the multi car discount and never will in the future as it was registered independently. I have never known such an inflexible organisation. I would advise anyone to avoid this company. I wish I had paid a higher premium and stayed with Privilege.”

Helpful Report

Posted 8 years ago

“Do not use...they're impossible to communicate with. Tired to cancel my policy 6 weeks before end date...it was fully paid up. I didn't want a refund or anything like that just a simple cancellation but was told there was a £55 cancellation fee. I decided to just let policy run out and cancel direct debit as all payments had been taken. They emailed me straight away telling my to reinstate my direct debit...why!!?? I don't owe them anything?? Anyways emailed them once again and waiting for reply. It just doesn't work not being able to talk to someone on the phone when you have a problem.”

Helpful Report

Posted 8 years ago

“been insured for them for 2 years, initially had an issue with proving NCD and after complaining (by email) they advised what was required for the proof (my error with proof I sent). Although online and no telephone support if you email they do reply with advice on how to change a policy. Saw earlier post about cost of changing car and so was worried when I bought a new car. Premium did go up but when asked why it was explained due to the car itself and I was not being charged any 'fee' to change the car. Read the reviews previously and took the opinion that people take out an 'online only' policy to get cheaper insurance but then complain that they cant speak to someone (except if I wanted to make a claim, you can call their claims number anytime but not had to yet). My experience seems to confirm that as long as you contact them with any issues within reasonable time then any problem can be resolved. Although not related, in my job we get complaints after the event as my clients wait until its too late before contacting me so wonder if its the same here.”

Helpful Report

Posted 8 years ago

“Nightmare!”

Helpful Report

Posted 8 years ago

“After a no fault accident Quote me Happy sent my car to "their" repairers. Solus accident repair centre. They returned our car in a disgusting state. Cowboy insurer cowboy repairers. AVOID”

Helpful Report

Posted 8 years ago

“Cancelled my policy to stop it renewing and received my cancellation email and they still take the renewal out of my bank many days later. Will be officially complaining because the service is a shambles! Put my insurance up £70 a month for no reason!!!! Despite being over 25 and having over 5 years no claims! AVOID”

Helpful Report

Posted 8 years ago

“Nightmare!!! Served a default notice due to non payment when i had already mailed a change of bank details!!!! Now they want 1.5% on top of the new payment!!! You cannot talk to anyone via telephone AT ALL. I have contacted the financial ombudsman!Absolute disgrace.”

Helpful Report

Posted 8 years ago

“Nightmare scenario. Cant speak to a real person other than for a claim. Anything else is a no no. Avoid”

Helpful Report

Posted 8 years ago

“No way of contacting you by telephone is just unacceptable in this day and age, when insurance is a legal requirement. Would not recommend any company that is uncontactable by phone”

Helpful Report

Posted 9 years ago

“After being passed from operator to operator on four occasions by so called customer service personnel, I was passed to Darryl in the Sheffield office ,who,guess what? listened to my query, thought about it for a few seconds looked into the issue and RESOLVED it. Well done Darryl in the Sheffield office, you did in 5 minutes, what four of your colleagues could not do at all. Thanks.”

Helpful Report

Posted 9 years ago

“Im new driver as I received my licence in the beginning of April 2016. I filled up the quote ( 0 year NCD, 9 months bonus ). Ive got the quote about it around 1700£/year. I was so happy is "not" that bad as a new driver etc. After 2 weeks they are sending me an email they have to charge me around 700£ more as I have 0 year NCD. Im asking: Why cant they just say this at the quote stage? Even I filled up there?? Because I wouldn't change my previous insurer ! So dodgy! On the top of that they take 27.50£ for administration fee... ehh? I AM the unhappy person!! for an automatic email i need to pay 27.50£... Won't use them again...”

Helpful Report

Posted 9 years ago

“Wont be using them again”

Helpful Report

Posted 9 years ago

“My car was hit by someone and they drove off and left my car written off. The team at quote me happy have been fantastic, they have sorted this issue for me, arranged collection of my car and a cheque was sent to the value of my car very quickly and everything has been communicated well. This was a horrible incident to have happened to me a few weeks before Christmas, but the quote me happy team made it much easier for me, would highly recommend to anyone seeking car insurance!”

Helpful Report

Posted 9 years ago

“My car was written off earlier this year and they were incredibly helpful and efficient. The claim was settled and paid out within 2 weeks. No hassle, no fuss. You save money with the fact that they are an online only insurer but the app is easy to use and you can update details where needed but when you need them their claims department are available by phone. I cannot fault their service.”

Helpful Report

Posted 9 years ago

“Had been with Quote me Happy 5 years. A bit daunting at first as it was an on line thing but no need to be. An easy website to understand, alas there's no loyalty with insurance companies these days and sadly got a cheaper quote elsewhere with this years renewal. Will definitely be returning for another quote next renewal though.”

Helpful Report

Posted 9 years ago

Quotemehappy.com is rated 2.0 based on 1,035 reviews