Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,028 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quote was total bolox and wouldnt touch them with a stinky bum rag”

Helpful Report

Posted 8 years ago

“The inability to contact Quotemehappy by phone and only by e-mail is ridiculous. They have lost me as a customer due to this. I bought a new car. I tried to change the details using both Firefox and Internet Explorer on my laptop so that I could have both my current car and the new car insured on 13/3/17 and then remove my current car from 14/3/17 and have only the new car insured. Firefox timed out and Internet Explorer waits for a response from QuoteMeHappy (but gets no response). I then tried the same on both my smartphone and tablet using Chrome with similar results. I sent an e-mail to QuotemeHappy Support(!) who merely replied to say there was nothing wrong with the system! I therefore had no choice but to cancel the insurance for my old car with QuotemeHappy (being charged £55 for this) and start a new insurance for my new car with a different insurance company. Whilst waiting for the e-mail reply from QuotemeHappy I had time to 'play' with their system and discover what it objected to, e.g. put certain values into the system and it's OK, put different valid (i.e. from the drop down list) values in and it crashes. This effectively means I was charged £55 for the fault in their system.”

Helpful Report

Posted 8 years ago

“AVOID AVOID AVOID!!! THEFT! SCAM! Total thieves. Cancelled my policy on 12/03/16. Found out today that QuoteMeHappy had taken £240.10! Complained and they gave me a refund but still took £27.50! They said they took £27.50 as insurance was set to "auto renew". How can you renew something when I wasn't insured with you in the first place / cancelled over a YEAR AGO!!! TOTAL THIEVES! AVOID AVOID AVOID!!!!! ABSOLUTELY 100% THEFT.”

Helpful Report

Posted 8 years ago

“If I could give 0 stars I would, Let them know I was cancelling and they still automatically took this money outmy account and then charged me another 30 to cancel again. Awful service, they also have no phone number to contact them to discuss this, pure thieves.”

Helpful Report

Posted 8 years ago

“My car was hit by a another vehicle that failed to stop. As I have a new car it has an after sales support system, Quote me Happy doesn't recognize this and stated that they would charge a further £250 on top of the excess they were already charging if I didn't use their approved repairer. So, they wanted to charge me more for using the repairer that was approved by the maker of the car, on top of this they couldn't guarantee that they would use approved parts thus lowering the resale value of my vehicle To add insult to injury the excess had itself already been inflated by clauses and charges hidden in the small print. Pure scam artists, don't use them”

Helpful Report

Posted 8 years ago

“They took the money from my mother then refused to accept proof of NCD and threatened to cancel policy, because my recently widowed mother had been the second driver on a spousal policy (claim & incident free for 30+yrs), rather than the named driver. She is the paying client yet they make her do all the work while they do nothing. No call centre. Sent a selection of unhelpful email/texts to my mother but take 48 hrs to respond to any questions (the questions are limited to 178 characters too!!). Now they are saying she has to pay to get out. She will be taking the matter to the FOS. This is an awful company, but what did we expect from a company owned by Aviva - another set of incompetent morons! We would never recommend them.”

Helpful Report

Posted 8 years ago

“Can't even rate this company don't ever get ur insurance with this joke of a company 7months ago I put my claim to them and still to this day nothing lack of customer service is discusting the worst company I've ever experienced I have now contacted the ombudsman and will be taking my issues to the press a d spreading the word as this company is awful and I would want another person to go through month of stress and constantly chasing them the promises they've given to call me back even from managers the incompetence of them is shocking. 7months without my car excuse after excuse to repair a windows. STAY AWAY from Quote me happy people”

Helpful Report

Posted 8 years ago

“Terrible,Terrible,Terrible service. Unless you fall into the "select reason for calling" selections your screwed. finally gave up trying to change some details and cancelled. They charged me £55 !!!!!!! that is just under half the entire cost.. WILL NEVER USE OR RECCOMEND”

Helpful Report

Posted 8 years ago

“Tried to cancel with these guys, no number to call have to email only (unless you have a claim) other then that they are a email only company. i have 11 years no claims and other (better insurers) want to see this from your last company, however this company only ever goes us to 9 years no claims and will not go higher and will not provide the proof of 11 years they emailed me back just saying "we only go up to 9 years as a company but if you speak to your insurer before us they may be able to provide it" this has now cost me another £50 for a new quote. Avoid Avoid Avoid....”

Helpful Report

Posted 8 years ago

“I have never been so impressed with an insurance company in my like. Everything is made so easy, with prompt replies.”

Helpful Report

Posted 8 years ago

“I obtained two quotes within minutes of each other. The first one was based on me being a UK resident from birth (by mistake) and the second one was based on me being a resident from 2001. No other answers changed. The quote was increased by £30! I queried it with them but they provided a generic answer and totally fobbed me off!”

Helpful Report

Posted 8 years ago

“Awful, awful, awful DO NOT use. My car was stolen and found luckily by police just over a week later. The police had to write to me threatening to dispose of my car because my insurance company hadn't collected it. When they collected it, they actually damaged the car! Takes over 20 minutes hold just to speak to someone. Incompetent, rude, never call you back or provide any updates other than 'we don't really know'. Spend a bit more money elsewhere and save yourself the extreme headache. Am complaining to the Ombudsman over their conduct also.”

Helpful Report

Posted 8 years ago

“I didn't have an issue with Quotemehappy until I had an accident. I didn't make a claim but the third party did. I was not told at any point the status of the case and had to call up to be told anything. I made a complaint as the accident was not handled very well and they admitted that. I lodged 2 complaints and heard nothing. I dealt with very rude call centre staff when I did call. I would avoid at all costs.”

Helpful Report

Posted 8 years ago

“In my case, everything was quickly and efficiently. I did not have any problems. One month before the end of the insurance I got NCD. I can honestly recommend Quote Me Happy.”

Helpful Report

Posted 8 years ago

“xdfbgergeag”

Helpful Report

Posted 8 years ago

“Do not touch them! Accident in March last year - I accepted liability and all was sorted out. I find out today from a firm of solicitors that the other party involved in the accident is making a personal injury claim. So I called the claims team at quote me happy who tell me that the claim was sent to them on the 18th May - So in 9 months no one from Quote Me Happy has told me about this claim - instead I call them because I get letters from solicitors for claims I knew nothing about! Appalling service save yourself the bother and pay a little bit more on your insurance to ensure you are well looked after!”

Helpful Report

Posted 8 years ago

“January 2015 I was involved in an accident to which I was the innocent party,it is now February 2016 I have not received my excess fee.Carpenters are Quoteme happys Legal team and they are absolutely rubbish.Today February 16th I receive a letter from Carpenters they have now requested details of the third party to proceed court proceedings!!!you have all last year to do this !!! After this year definately leaving quotemehappy as I am very unhappy!!!!!”

Helpful Report

Posted 8 years ago

“Well I've just got a quote from these guys thought ide see what the reviews were like on the company as I've had murders with the silly broker company's jumping on the band wagon like Go Skippy and it sound like Quote Me Happy are doing the complete opposite so I think ill avoid.”

Helpful Report

Posted 8 years ago

“I took out 2 car policies at the same time but did not get the multi car discount. I enquired how to get the discount and was told that I do not qualify as I should have used the link on the welcome e-mail for the first car to insure the second. As I did not do this, the second car does not qualify for the multi car discount and never will in the future as it was registered independently. I have never known such an inflexible organisation. I would advise anyone to avoid this company. I wish I had paid a higher premium and stayed with Privilege.”

Helpful Report

Posted 8 years ago

“Do not use...they're impossible to communicate with. Tired to cancel my policy 6 weeks before end date...it was fully paid up. I didn't want a refund or anything like that just a simple cancellation but was told there was a £55 cancellation fee. I decided to just let policy run out and cancel direct debit as all payments had been taken. They emailed me straight away telling my to reinstate my direct debit...why!!?? I don't owe them anything?? Anyways emailed them once again and waiting for reply. It just doesn't work not being able to talk to someone on the phone when you have a problem.”

Helpful Report

Posted 8 years ago

Quotemehappy.com is rated 2.0 based on 1,028 reviews