Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,033 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

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“An absolute disgrace! Do not touch them, they are Part of Aviva, regardless if they refuse to comment or not. You cannot get in touch with them. You might as well by an elephant and have an Indian call centre insure that. What a waste of time and money. Wait till you have to renew to all the people have that have already made the mistake, never mind an accident.”

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Posted 8 years ago

“my car was involved in an accident that was not our fault but yet they would not repair all the damage was a shambles the whole way though did not ask for a proper account of what happens just told us they would repair the doors and nothing else stay well clear this company is a joke we are still fighting this not and going though the F,O,S”

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Posted 8 years ago

“DONT TOUCH THEM !! WORST MISTAKE IVE EVER DONE WAS BUY A POLICY BECUASE " ITS CHEEP " PAY MORE AND GET THE CUSTOMER CARE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 8 years ago

“Wish I had seen these reviews before using this company. Unable to speak to anybody, only email. When you ask a question all you get is a generic reply which you can already see on their website. Very frustrating and totally unacceptable when the fault is their system not being capable of doing what they claim. Lesson learned. AVOID!!!”

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Posted 8 years ago

“my dad got insurance with you and now his car smells of stinky bum rag and sweaty bum crack”

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Posted 8 years ago

“Quote was total bolox and wouldnt touch them with a stinky bum rag”

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Posted 8 years ago

“The inability to contact Quotemehappy by phone and only by e-mail is ridiculous. They have lost me as a customer due to this. I bought a new car. I tried to change the details using both Firefox and Internet Explorer on my laptop so that I could have both my current car and the new car insured on 13/3/17 and then remove my current car from 14/3/17 and have only the new car insured. Firefox timed out and Internet Explorer waits for a response from QuoteMeHappy (but gets no response). I then tried the same on both my smartphone and tablet using Chrome with similar results. I sent an e-mail to QuotemeHappy Support(!) who merely replied to say there was nothing wrong with the system! I therefore had no choice but to cancel the insurance for my old car with QuotemeHappy (being charged £55 for this) and start a new insurance for my new car with a different insurance company. Whilst waiting for the e-mail reply from QuotemeHappy I had time to 'play' with their system and discover what it objected to, e.g. put certain values into the system and it's OK, put different valid (i.e. from the drop down list) values in and it crashes. This effectively means I was charged £55 for the fault in their system.”

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Posted 8 years ago

“AVOID AVOID AVOID!!! THEFT! SCAM! Total thieves. Cancelled my policy on 12/03/16. Found out today that QuoteMeHappy had taken £240.10! Complained and they gave me a refund but still took £27.50! They said they took £27.50 as insurance was set to "auto renew". How can you renew something when I wasn't insured with you in the first place / cancelled over a YEAR AGO!!! TOTAL THIEVES! AVOID AVOID AVOID!!!!! ABSOLUTELY 100% THEFT.”

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Posted 8 years ago

“If I could give 0 stars I would, Let them know I was cancelling and they still automatically took this money outmy account and then charged me another 30 to cancel again. Awful service, they also have no phone number to contact them to discuss this, pure thieves.”

Helpful Report

Posted 8 years ago

“My car was hit by a another vehicle that failed to stop. As I have a new car it has an after sales support system, Quote me Happy doesn't recognize this and stated that they would charge a further £250 on top of the excess they were already charging if I didn't use their approved repairer. So, they wanted to charge me more for using the repairer that was approved by the maker of the car, on top of this they couldn't guarantee that they would use approved parts thus lowering the resale value of my vehicle To add insult to injury the excess had itself already been inflated by clauses and charges hidden in the small print. Pure scam artists, don't use them”

Helpful Report

Posted 8 years ago

“They took the money from my mother then refused to accept proof of NCD and threatened to cancel policy, because my recently widowed mother had been the second driver on a spousal policy (claim & incident free for 30+yrs), rather than the named driver. She is the paying client yet they make her do all the work while they do nothing. No call centre. Sent a selection of unhelpful email/texts to my mother but take 48 hrs to respond to any questions (the questions are limited to 178 characters too!!). Now they are saying she has to pay to get out. She will be taking the matter to the FOS. This is an awful company, but what did we expect from a company owned by Aviva - another set of incompetent morons! We would never recommend them.”

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Posted 8 years ago

“Can't even rate this company don't ever get ur insurance with this joke of a company 7months ago I put my claim to them and still to this day nothing lack of customer service is discusting the worst company I've ever experienced I have now contacted the ombudsman and will be taking my issues to the press a d spreading the word as this company is awful and I would want another person to go through month of stress and constantly chasing them the promises they've given to call me back even from managers the incompetence of them is shocking. 7months without my car excuse after excuse to repair a windows. STAY AWAY from Quote me happy people”

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Posted 8 years ago

“Terrible,Terrible,Terrible service. Unless you fall into the "select reason for calling" selections your screwed. finally gave up trying to change some details and cancelled. They charged me £55 !!!!!!! that is just under half the entire cost.. WILL NEVER USE OR RECCOMEND”

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Posted 8 years ago

“Tried to cancel with these guys, no number to call have to email only (unless you have a claim) other then that they are a email only company. i have 11 years no claims and other (better insurers) want to see this from your last company, however this company only ever goes us to 9 years no claims and will not go higher and will not provide the proof of 11 years they emailed me back just saying "we only go up to 9 years as a company but if you speak to your insurer before us they may be able to provide it" this has now cost me another £50 for a new quote. Avoid Avoid Avoid....”

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Posted 8 years ago

“I have never been so impressed with an insurance company in my like. Everything is made so easy, with prompt replies.”

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Posted 8 years ago

“I obtained two quotes within minutes of each other. The first one was based on me being a UK resident from birth (by mistake) and the second one was based on me being a resident from 2001. No other answers changed. The quote was increased by £30! I queried it with them but they provided a generic answer and totally fobbed me off!”

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Posted 8 years ago

“Awful, awful, awful DO NOT use. My car was stolen and found luckily by police just over a week later. The police had to write to me threatening to dispose of my car because my insurance company hadn't collected it. When they collected it, they actually damaged the car! Takes over 20 minutes hold just to speak to someone. Incompetent, rude, never call you back or provide any updates other than 'we don't really know'. Spend a bit more money elsewhere and save yourself the extreme headache. Am complaining to the Ombudsman over their conduct also.”

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Posted 8 years ago

“I didn't have an issue with Quotemehappy until I had an accident. I didn't make a claim but the third party did. I was not told at any point the status of the case and had to call up to be told anything. I made a complaint as the accident was not handled very well and they admitted that. I lodged 2 complaints and heard nothing. I dealt with very rude call centre staff when I did call. I would avoid at all costs.”

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Posted 8 years ago

“In my case, everything was quickly and efficiently. I did not have any problems. One month before the end of the insurance I got NCD. I can honestly recommend Quote Me Happy.”

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Posted 8 years ago

“xdfbgergeag”

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Posted 8 years ago

Quotemehappy.com is rated 2.0 based on 1,033 reviews