“Appalling service
Appalling service, avoid like the plague.
Paid and found should of started the insurance a day earlier.
Customer services couldn't change the very simple request. No manager available either.
Ended-up having to cancel, they couldn't even send me an email to confirm cancel of insurance either.
Think I'll stick with AXA”
“Been with co op for 2 years now. Receive a renewal to say that as from 12th they cannot offer me monthly instalments and I would have to pay the full price. Absolute joke never claimed, always paid and now have to find the money to put on a down payment for a new insurance. Joke of a company.”
“My experience with co -insurance company still has not been resloved 1 year later .My car was but my private plate . I still can't understand so I am still trying to obtain my private plate. From DVLA. No one from your company has offered any support. I was told that the company was not responsible and i would have to sort it out myself. This has been disappointing and stressful experience for me and I would use your company again for this reason.
Chicketa thomas”
“I was pleased with the cost of the policy, you are, I am sure aware that car insurance has become very expensive and I truly hope you will be able to keep the cost of my motor insurance down.”
“Take your money but do not help with anything. 1 day into policy car drove into the side of me parked up I wasn’t even in car coop wouldn’t do anything about it unless I pay access. AVOID AT ALL COSTS. They say your NCD is not valid and ask you to keep chasing it. You make a compliant they say it is what it is”
“It would be a good thing to add a policy for insurance of more than one vehicle l will have to insure with a different insurer when my policy term is completed due to having another vehicle l drive on very few occasions maybe 1600 miles a year kind regards Jim McHale”
“If only there was a ZERO. I have a claim- they query everything, try to say its 2 claims and 2 excess payments. The approved body shop driver turns up and starts analysing your claim and what may not be covered, if I went to brain surgeon I would not expect advise by the car park attendant. They are con artists and shameful. Tbc”
