The Co-operative Insurance Reviews

Name: The Co-operative Insurance
Rating: 3.56

3.6 Rating 697 Reviews

65 %

of reviewers recommend The Co-operative Insurance

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3.6

Based on 697 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

Mr Willis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not much to say. Decent cover at a bearable cost but I have not needed anything from the insurer”

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(Car Insurance) - Posted 4 years ago

“My experience with co -insurance company still has not been resloved 1 year later .My car was but my private plate . I still can't understand so I am still trying to obtain my private plate. From DVLA. No one from your company has offered any support. I was told that the company was not responsible and i would have to sort it out myself. This has been disappointing and stressful experience for me and I would use your company again for this reason. Chicketa thomas”

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Posted 4 years ago

“I was pleased with the cost of the policy, you are, I am sure aware that car insurance has become very expensive and I truly hope you will be able to keep the cost of my motor insurance down.”

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(Car Insurance) - Posted 4 years ago

“Nice company.”

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(Car Insurance) - Posted 4 years ago

“Take your money but do not help with anything. 1 day into policy car drove into the side of me parked up I wasn’t even in car coop wouldn’t do anything about it unless I pay access. AVOID AT ALL COSTS. They say your NCD is not valid and ask you to keep chasing it. You make a compliant they say it is what it is”

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Posted 4 years ago

“More expensive than I had thought to insure my car. It's cheaper to insure my motorhome!!. Much to my surprise.”

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(Car Insurance) - Posted 4 years ago

“It would be a good thing to add a policy for insurance of more than one vehicle l will have to insure with a different insurer when my policy term is completed due to having another vehicle l drive on very few occasions maybe 1600 miles a year kind regards Jim McHale”

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(Car Insurance) - Posted 4 years ago

“unhelpful and expensive”

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(Car Insurance) - Posted 4 years ago

“Excellent service! Would recommend to all my friends.”

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(Car Insurance) - Posted 4 years ago

“Very happy with insurance”

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(Car Insurance) - Posted 4 years ago

“Im very happy with this incurance”

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(Car Insurance) - Posted 4 years ago

“If only there was a ZERO. I have a claim- they query everything, try to say its 2 claims and 2 excess payments. The approved body shop driver turns up and starts analysing your claim and what may not be covered, if I went to brain surgeon I would not expect advise by the car park attendant. They are con artists and shameful. Tbc”

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Posted 4 years ago

“Very straightforward and easy to deal with.”

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(Car Insurance) - Posted 4 years ago

“I never had any problems with my insurance although I cannot remember making any claim”

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(Car Insurance) - Posted 4 years ago

“I would give them a minus review if possible, easy to take your money but when it comes to helping you they can not be bothered and love blaming third parties! Stay clear of them!”

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Posted 4 years ago

“INSURANCE FRAUD. WHY IS IT THE CO OP DON,T WANT TO LISTEN.I HAVE REPORTED CAR INSURANSE FRAUD .I HAVE THE EVIDENCE OF PAPERWORK,SOLICITORS LETTERS.JUST BECAUSE IT HAS PASSED THE BAR CODE.PLEASE CAN YOU HELP ME.THIS CLAIM RUNS INTO TENS OF THOUSANDS.WHY? IS NO ONE LISTENING.WHAT ELSE DO YOU NEED TO BRING THIS CASE TO JUSTICE. PLEASE HELP.”

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Posted 4 years ago

“I agree with another reviewer Sedgewicks are only out to reduce the amount of money paid out on claims and do not give true cost for putting damage right. After a year we managed to get another 1K added on but total still fell far short of actual cost of work. I have only given 1 star as 0 star option not available. I made a complaint but it was not upheld by the Co op, they would not pay for water damaged vanity unit, said they would only pay if it fell apart when removed. A year later this was included in the extra payment after they asked for photos. Why weren't photos taken by their original surveyor? Absolute rubbish service.”

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Posted 4 years ago

“Simple, efficient and cost effective - everything you’d want from an insurance provider”

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(Car Insurance) - Posted 4 years ago

“Useless, left me stranded in wales after car accident. Given totally wrong information when accident reported, had to phone several times and still got no assistance, kept using excuse IT WAS A BANK HOLIDAY. Total incompetence in dealing with this issue.”

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(Car Insurance) - Posted 4 years ago

“If I could give 0 I would. My car due to no fault of my own was ran off the road by another driver, I am 19 years old so I’m under their “young driver policy”. I have never been treated so badly by anyone before, they haven’t been it touch with me once over what is going to happen, my car was wrote off, I’m paying insurance for a car which now doesn’t even exist and everyone I speak to keeps passing me onto someone else! Every time I ask to speak to my case worker I’m told she isn’t there which now I don’t even believe she’s actually a person! When I told a lady from the legal service I wasn’t really happy about how slow everything is going she had a go at me and said it’s not their problem they’ve passed the case to someone else who isn’t anything to do with the co op! And no one had even informed me! DO NOT GO WITH THIS COMPANY”

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Posted 4 years ago

The Co-operative Insurance is rated 3.6 based on 697 reviews