Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,069 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,069 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Whilst Jack M was late when he did arrive he was very thorough and fixed the problem that we had. Did a complete check on the Computer.”

Helpful Report

Posted 2 years ago

Hey Gary! Thank you for sharing your experiences with Jack! We're sorry to hear that Jack was late but are glad to hear that he was able to be thorough and get the problem resolved! We are very grateful for the 5-star review! Thank you again!

Posted 2 years ago

“very good see you next time Jared regards Paul”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Geeks on Wheels, Paul! It means a lot to us. It was a pleasure to have you as a customer, and we look forward to seeing you again soon.

Posted 2 years ago

“Friendly and excellent work.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating and your kind words. We appreciate your compliment that our work was friendly and excellent. It's always fantastic to receive such positive feedback. Thank you again!

Posted 2 years ago

“Martyn was thorough and patient and explained things well.”

Helpful Report

Posted 2 years ago

Thank you so much, Ross, for your wonderful 5 star rating of Geeks on Wheels. It is great to hear that Martyn was thorough and patient and explained things well. Your feedback is much appreciated!

Posted 2 years ago

“A very personable young man. A pleasure to have him in my home. Thank you JohnR”

Helpful Report

Posted 2 years ago

Thank you Lena for your 5 star rating of Geeks on Wheels. We are so thankful for your kind words! We are glad that you found our technician, JohnR, to be very personable and a pleasure to have in your home. We always strive to provide top-notch customer service, so it's great to hear that we succeeded in your case. Thank you again for your 5-star rating!

Posted 2 years ago

“Good response time- managed a work around and knew what he was doing”

Helpful Report

Posted 2 years ago

Thank you so much, Mike, for your excellent 5 star rating of Geeks on Wheels! We really appreciate you taking the time to leave us such a glowing review.

Posted 2 years ago

“Vaughan did a great job tho his time keeping left a little to be desired but.............we coped!”

Helpful Report

Posted 2 years ago

Thank you, Ian, for the 5 star rating of Geeks on Wheels. We truly appreciate it! Thank you again for your kind words.

Posted 2 years ago

“Josh is very knowledgeable and very friendly. Assist with questions but not pushy.”

Helpful Report

Posted 2 years ago

Thank you, Bee, for your five-star rating and kind words about our service! We are delighted that you found Josh to be knowledgeable and friendly. We strive to provide customers with the best solutions to their tech support issues without being pushy.

Posted 2 years ago

“Fantastic, helpful and prompt service! Greatly appreciated.”

Helpful Report

Posted 2 years ago

Hi Melwyn! If you're happy, we're happy! We work hard to ensure our service is top-notch, by ensuring that we are prompt and have great techs who are able to give high-quality tech support! Thank you for the review.

Posted 2 years ago

“Absolutely super service buy JohnR. Very helpful, fixed the problem and checked the whole computer and printer. Explained things to me in a way that I could understand and I am completely satisfied and happy with his service.”

Helpful Report

Posted 2 years ago

Hi Jill! We're thrilled to hear you had a super service experience! We're very lucky to have John on the Geeks on Wheels team, he is a great guy and loves to ensure that his customers get the full experience so that they can be confident that their computer is fully good to go! Thank you for the review.

Posted 2 years ago

“Very efficient, friendly and always on time.”

Helpful Report

Posted 2 years ago

Hi Shirley! We're glad to hear you found our service efficient and friendly! Thank you for the review.

Posted 2 years ago

“Sam was very helpful,friendly,knowledgable & persisted to sort out difficult problems. Should I have any future computer problems I would be happy to have Sam back & I would be very happy to reccomend him to someone else. ED BURKE”

Helpful Report

Posted 2 years ago

Hi Ed! We love to hear back from our customers about their experience! We're so happy to hear Sam has done such a great job for you as well as presented himself in a friendly and professional manner! We will be sure to pass this onto him so that he knows you enjoyed the visit and if you ever need further tech support you know who to call!

Posted 2 years ago

“Very helpful service. We had been struggling with setting up the new laptop. Justin from Geeks on Wheels was respectful, helpful, spoke in a technical language we could understand! and solved the issue.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for sharing your experience with Justin! We are happy to hear you found the service helpful and that we were able to set up your new laptop! Justin certainly puts in a lot of effort to ensure his customers get the best possible value! Thank you for the review.

Posted 2 years ago

“Just had a visit by Sam who works for you. He is a great ambassador for your company, pleasant demeanor and explained in layman's terms the required setup then got on with it. I would recommend Sam to your customers”

Helpful Report

Posted 2 years ago

Hi Kristine! We love to hear feedback about our techs, so we will be sure also to share that feedback with Sam! We are very lucky to have a technician like Sam, who cares a lot for his customers. We also highly value explaining what's happening without tech jargon, because everyone deserves to actually understand what's happening! Thank you for the review.

Posted 2 years ago

“Thorough friendly and thoughtful. Gave confidence after a series of strange events with bank app. Wayne”

Helpful Report

Posted 2 years ago

Hi there Wayne! If you're happy, we're happy! Especially if you have gained confidence in your tech after those strange events! We also highly value being friendly and thoughtful so I'm glad to hear you experienced that too! Thank you for the review.

Posted 2 years ago

“Very impressed with the help I received today, as I was really worried about the "stuff" that had appeared on my mobile. I am very grateful for the help I received.”

Helpful Report

Posted 2 years ago

Hi Elanor! We're so glad to hear that you were impressed with the work and technician for your appointment! It's great to hear that we can resolve your worries now too and you can use your mobile with the knowledge you're safe! Thank you for the review!

Posted 2 years ago

“I am pleased I finally got geeks on wheels to sort out our internet problem. All fixed, after too many years of a bad connection”

Helpful Report

Posted 2 years ago

Hi there! We love to hear when our customers get up and running after a long-lasting problem. We are so happy that your internet is now functioning for yourself and we hope you enjoy getting the best use out of it!

Posted 2 years ago

“Josh D communicates in a manner that my wife and I can easily understand (we are both in our mid seventies) which is very helpful in computer repairs etc.”

Helpful Report

Posted 2 years ago

Hi Robert! Thank you for sharing your experiences with Josh! We value good communication throughout our processes, especially with our techs onsite, because tech jargon sucks! It's great to hear Josh was able to give you that good communication to ensure your tech troubles get resolved for you! Thank you for the great review.

Posted 2 years ago

“Prompt helpful service.”

Helpful Report

Posted 2 years ago

Hi Denise! Thank you for the 5-star review!

Posted 2 years ago

“This was the second time Lafi attended to help me with a complex issue. His dedication,patience and empathy was very reassuring and much appreciated. Totally professional and a valuable member to the team. His advice was invaluable and very much appreciated.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the feedback and for sharing your experience with Lafi! We are certainly lucky to have Lafi on the team as he works hard to get the best solution for his customers! We appreciate your repeat use of our services and if you ever need future tech support you know who to call!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,069 reviews