Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,575 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent!”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the 5-stars!

Posted 2 years ago

“Alex provided good service, did what we asked in all respects. Computer now much quicker to use.”

Helpful Report

Posted 2 years ago

Hi Ian! We are thrilled to know that Alex was able to get you all sorted and up and running properly! Getting a computer running quicker again is the best feeling so that you can actually feel efficient in the work/fun you do on the computer! Thank you for the review!

Posted 2 years ago

“I would highly recommend this business for their professionalism, and care and attention to detail. Luke was very professional and knowledgeable. My first appointment was to find why my computer wouldn't talk to my printer after 6 years! The problem was the hard-drive dying inside my computer. (I would never have guessed that one) Luke advised me to Backup to a separate portable drive, then purchase a new computer. He returned again to set up the new computer and restore all the files etc everything onto it. I am very happy with Geeks On Wheels, and have been for quite a few years. ThankU!”

Helpful Report

Posted 2 years ago

Hi Annie! We are so proud to hear that Luke was able to be such a great asset to you and your tech! We are proud to know that he was able to diagnose the cause of it not working and then helped you with the right steps to get you back up and running by protecting your data by backing up and then helping you find the best computer for you to use! Thank you for your continued use and support of us, and we hope you enjoy your new computer!

Posted 2 years ago

“I have to acknowledge with this sort of work that any job can take longer than planned. So I am not critical of the technician arriving later than expected. But he was brilliant, tuning in our new smart television to receive normal and SKY channels. Even I can find what I want now! Plus altering our cables to remove an external ChromeCast-switch and an old defunct tape-player. Glad I never accepted the offer from our new-tv supplier to "deliver and install" - a cheaper price but nowhere near as comprehensive!”

Helpful Report

Posted 2 years ago

Hi Mike! Thank you for sharing your experience, and the understanding of the time frames that can occur with tech fixing! We're proud to hear our tech was superb for you in getting everything sorted, including removing your old tech you don't use anymore! We are certainly happy that you gave us a call to get it going so we could get you going in a complete sense! Thank you again for such a great review!

Posted 2 years ago

“Exceeded expectations.....did everyrhing I wanted and significantly more. Totally satisfied. Luke saved the day. He was supportive, competent and very efficient. I was just a little bit lost with the process at times but he patiently explained all the followup procedures. A happy customer. Thank you kindly.”

Helpful Report

Posted 2 years ago

Hi Stuart! Exceeding expectations is the best feedback we could get! We always want to be going above and beyond, fixing your tech troubles, and showing you ways you can improve your tech set up! It's also good to hear that he practiced patience when things got a bit confusing! Thank you for such a great review!

Posted 2 years ago

“Punctual, professional, knowledgeable and polite. Perfect!”

Helpful Report

Posted 2 years ago

Hi Rashi! Thank you for these great adjectives about our service! It's always good to know why our customers love us so we can continue to focus on these attributes!

Posted 2 years ago

“Jessie is fantastic.”

Helpful Report

Posted 2 years ago

Hi Harry! Thank you for the feedback about Jesse! We will pass this onto him! Thank you again.

Posted 2 years ago

“GREAT SERVICE MOST IMPRESSED WITH VAUGHAN”

Helpful Report

Posted 2 years ago

Hi John! It's great news to know that you are impressed with Vaughan's service! Thank you for the 5-star review, if you ever need further help with your tech troubles, give us a call!

Posted 2 years ago

“Julianne was a delight to deal with, explained everything very clearly and kept appointments on time. Much appreciated.”

Helpful Report

Posted 2 years ago

Hi Julie! Thank you for sharing your feedback on Julianne! We always aim to give great service with clear explanations and good time keeping, so it's great to see that Julianne keeps this going for us! Thank you for the review!

Posted 2 years ago

“Donavan very good. Solved all our problems”

Helpful Report

Posted 2 years ago

Hi Trisha! Thank you for the review, we will pass this onto Donavan so he knows you appreciated his appointment!

Posted 2 years ago

“Vaughn solved the problems very quickly , was very friendly, relaxed and extremely competent. GreT service.”

Helpful Report

Posted 2 years ago

Hi Brian! Thank you for sharing your experience with Vaughan! It's great to hear he has such good values like being friendly and relaxed! We believe doing that brings incredible service, like what you experienced! Thank you for the review!

Posted 2 years ago

“A complicated job but so far the new computer seems to be on track. Very pleasant IT consultant.”

Helpful Report

Posted 2 years ago

Hi Helen! We are thrilled to hear your new computer seems to working well! Good IT support and consultation are essential for us, so hearing that your technician provided is music to our ears! Thank you for the review!

Posted 2 years ago

“Fabulous service and value added. Couldn't be happier. Many thanks!”

Helpful Report

Posted 2 years ago

Hi Erica! If you're happy, we're happy! Thank you for such amazing feedback about our service, and for the 5-star review!

Posted 2 years ago

“These guys are my go to for anything tech related. Lucky enough to have had the same technician twice in a row so they know our set up. They get our issues sorted first and always try to help out with anything else they may see that’s needed. Technicians are super smart but know how to communicate their work to someone who isn’t that dialed into that line of work. Tech superhero’s! Thank you for being awesome!”

Helpful Report

Posted 2 years ago

Hi Brad! We are so happy to hear that we have been your go-to for any tech troubles you run into! We certainly want to make sure our techs are top-notch with knowledge, communication, and efficiency, and it sounds like our technician was able to smash all of these for you! Thank you for such a great review, and if you ever need another tech superhero out, we will be happy to send them your way!

Posted 2 years ago

“Reagan was just great. We had a list of issues which she was able to solve. Also gave us an overview of our laptop and gave us advice on going forward. Absolutely first class and would not hesitate to use again.”

Helpful Report

Posted 2 years ago

Hi Janice! Thank you for sharing your experience with Regan! We are glad to hear she was able to solve all of your issues as well as give you an overview of how your laptops going with advice on what to do going forward! If you ever need further help with tech troubles, feel free to give us a call!

Posted 2 years ago

“Fantastic service. Quick reply when I phoned, exasperated after years of trying to get other technicians to help. Clear communication. Understanding of someone who has felt overwhelmed by changing technology and things breaking down for a very long time. Alex was excellent and I would definitely call on her expertise again. Very patient and calm. Fixed my printer in a couple of clicks, that multiple other outlets had simply brushed off and told me I needed to replace. Showed me very patiently how to do the things I was struggling with and although I had a very long list of problems to get help with, Alex was able to solved a few major ones within the first couple of hours. I am so relieved to find a company like this that can send someone to your house and they don’t use jargon that most people my age (55) or older, struggle to understand. Thanks!👍👍”

Helpful Report

Posted 2 years ago

Hi there Jan! Thank you for such a great and thorough review! We always want to be able to be able to help a customer quickly as we know how stressful tech can be when it doesn't work! We are proud to hear that Alex was able to be an excellent tech for you as well, being able to help with your printer quickly and get through the work with patience and a calm attitude. A long list is certainly something we also love to smash through, so it's great to see that Alex was able to help whittle it down! If you ever need further tech support, we are happy to help and if Alex is available we can even send her again! Thank you again for such an in-depth review!

Posted 2 years ago

“A responsive and friendly service. Comprehensive and professional advice.”

Helpful Report

Posted 2 years ago

Hi Karen! We are thrilled to hear this feedback! Great customer service is important to us and all the values you've listed are key to bringing that for us! Thank you for the review!

Posted 2 years ago

“Jesse has been to my home twice now. He is a delightful young man. As an older woman customer, I feel very comfortable having him in my home. His customer service skills are excellent and he is very helpful and patient. If possible I would like to deal with him in the future.”

Helpful Report

Posted 2 years ago

Hi Kat! It's great to hear that Jesse has been able to continue assisting you with your tech troubles! Patience and understanding are key to being a great technician, as we recognize that every person has their own level of tech knowledge and so we have to go at the pace of the customer! We have added a note to send Jesse for you where possible! Thank you for the review!

Posted 2 years ago

“Thank you, fabulous, friendly service with great advice.”

Helpful Report

Posted 2 years ago

Hi Lisa! Thank you for a fabulous review! We always want to give our customers great and friendly service!

Posted 2 years ago

“The Geeks on Wheels technician proved me with excellent guidance and advice re usage of my desk top computer and my mobile phone.”

Helpful Report

Posted 2 years ago

Hi Alex! Thank you for sharing your experience with our technician! Guiding our customers through how their tech works, and giving great advice on ways to improve your set up is important to us to ensure our customers are upskilled and informed on the best possible ways to use their tech! Thank you for the review!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,575 reviews