Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,069 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,069 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Warm and friendly.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating! We are thrilled that you found our service friendly!

Posted 2 years ago

“Extremely competent and pleasant. No job was too much trouble for the technician”

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Posted 2 years ago

Thank you so much for your 5 star rating! We are so delighted to hear that you found our technician both extremely competent and pleasant! Thank you for letting us know that no job was too much trouble for them. We hope you have a great day further!

Posted 2 years ago

“great service from the phone call to completed job”

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Posted 2 years ago

Thank you so much, Jenny, for your 5 star rating! We are so glad to know that you had great service from the phone call to the completed job. We appreciate your kind words and your patronage!

Posted 2 years ago

“I had a major problem with Microsoft as I use Office on my Apple and they kept blocking areas of access Including my printer All was sorted tho it was highly complex Very grateful to Alex J as no one else had been able to do it over the years!”

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Posted 2 years ago

Thank you so much for your 5 star rating of Geeks on Wheels! We are thrilled to hear that Alex J was able to help you with the complex problem you faced with Office on your Apple and access to your printer. We are grateful for your trust and are glad to hear that the issue was resolved to your satisfaction.

Posted 2 years ago

“Chris was great and very patient in setting up a new App for me”

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Posted 2 years ago

Thank you so much Greg for your 5 star rating of Geeks on Wheels! It's great to hear that Chris was great and very patient in setting up a new App for you. We really appreciate hearing your compliments!

Posted 2 years ago

“Very helpful and sorted out my problem fast”

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Posted 2 years ago

Thank you, Karl, for the outstanding 5 star rating of Geeks on Wheels! We are so pleased to know that our services have provided you with a positive experience and have been very helpful. We really appreciate the feedback you gave indicating that we sorted out your problem fast. Thank you, once again, for your heartfelt review!

Posted 2 years ago

“Helpfull and knowledgeable First class keep up the good work!”

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Posted 2 years ago

Thank you so much, Kathryn, for the 5 star rating! "Helpful and knowledgeable - first class, keep up the good work!" It's these sorts of reviews that keep us motivated to continue our work. Thank you again!

Posted 2 years ago

“An excellent service. The issues we raised were addressed, resolved and explained in a clear and precise manner.”

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Posted 2 years ago

Thank you for taking the time to leave us such a great review, Ray. We are so glad to hear that you found our service to be excellent and that all of your tech issues were address properly!

Posted 2 years ago

“Good Morning, Lafi was great to deal with. He is a very pleasant young man.”

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Posted 2 years ago

Thank you, Bev! We are thrilled to hear that your experience with Lafi was great and that he was very pleasant. We strive to always provide the best customer service, and your kind words are appreciated! Have a great day!

Posted 2 years ago

“Chris was on time, very efficient, and a pleasure to deal with.”

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Posted 2 years ago

Thanks for the 5 star rating Jock! We're so glad that Chris was able to help you out and that you had a great experience. We appreciate your feedback and are so glad to hear that he was on time, efficient, and a pleasure to deal with. Thank you, again, for your positive review!

Posted 2 years ago

“Following a very prompt phone call & action to a less than satisfactory visit I will definitely change my opinion on the service. It is very obvious that this company not only really listens to the customer opinion but also acts on it to ensure the customer is sorted. I really appreciated this service & will use again if I need help”

Helpful Report

Posted 2 years ago

Hi Pamela, Thank you for taking the time to share your experience with Geeks on Wheels. We certainly apologize for the difficulty you experienced during your service. We understand how inconvenient and disappointing it can be to have tech issues and not have them fixed properly. We are sorry that our technician was unprepared to help you with your issue with the printer. We assure you this isn't the outcome we expect in our appointments and we will be reaching out to you in order to come to a resolution regarding this issue. We hope you will give us a chance to make up for this experience and provide you with a better one. Thank you for your valuable feedback.

Posted 2 years ago

“We've used Geeks on Wheels as needed for many years and once again great service, helpful advice and fixed the problem.”

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Posted 2 years ago

Thank you, Diane, for your excellent rating of 5 stars for Geeks on Wheels! We appreciate your loyalty over the years, and we're glad to hear that our services once again provided you with helpful advice and fixed the problem.

Posted 2 years ago

“Very pleasant, helpful service.”

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Posted 2 years ago

Thanks for the review!

Posted 2 years ago

“always very helpful. I definitely get my moneys worth”

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Posted 2 years ago

Thank you so much for your 5 star review, Doreen! We strive to be always very helpful, so we're glad you feel like you get your money's worth. Thank you for your kind words!

Posted 2 years ago

“the service and time spent at the office was awesome, I learnt a lot of valuable information in the time spent. Many thanks”

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Posted 2 years ago

Thank you so much, Carolyn, for your glowing 5 star rating of Geeks on Wheels. We really appreciate your kind words and happy to hear that you had an awesome time and learnt a lot of valuable information while with our technician. Many thanks!

Posted 2 years ago

“I cannot fault Geeks on Wheels or their technicians who always attend at the promised time of attendance and then proceed to remedy the myriad problems you may be experiencing with your computer or other time-saving device. Thank you Vaughan for following that example.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Geeks on Wheels, Vaughan! We appreciate that you recognize our technicians for always attending the promised time of attendance and for doing an effective job with helping out with any issues you may have had. We are very grateful for the great review!

Posted 2 years ago

“Very happy with Sam's visit today, showed and changed a few things that I hadn't known. Wrote notes for me on how to change things. Also, reset the computer/printer to black and white printing when the geek Weonsuk who installed it last April said with the age of the computer it couldn't be set as black and white. Interesting. After talking to a friend today who had had a geek on wheels out lately and it was Sam, also had great comments to make about him.”

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Posted 2 years ago

Thanks so much for the great review, Helen! It's awesome to hear that you had such a great experience with Sam and his visit. We're always delighted to hear how our Geeks on Wheels team is offering fantastic customer service, and happy to know that your printer can be set to black and white again. We appreciate you taking the time to leave us a review.

Posted 2 years ago

“We were very impressed with the service provided by Sam and he gave us really good advice. Very competent and friendly. Highly recommend Geeks on Wheels”

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Posted 2 years ago

Hi Jeannie! We're so glad to hear you're impressed with Sam's service! We love to hear when our technicians impress our customers! We also highly value ensuring that we offer good sound advice that will help you make great decisions about your technology! Thank you for the review!

Posted 2 years ago

“Sameera was patient and methodical in helping us with the most fundamental issues we have with our devices. He was a big help and helped us immensely. He took his time and when we knew he was clearly using more time than he thought we offered to discard the original quote and let him change it. He had been let down by spark and spent a lot of waiting time sorting it out with spark. He stuck to his original quote...”

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Posted 2 years ago

Hi there! We're thrilled to hear about such a positive experience with us! We always like to ensure that our customers get excellent service from their tech so the feedback about Sameera's work is fantastic to hear! Thank you so much for the 5-star review!

Posted 2 years ago

“Vaughan was an extremely courteous man who fixed the several varied requests with speed and a kindly understanding of my lack of ability”

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Posted 2 years ago

Hi Mary! We always love to hear feedback from our customers! It's great to hear that Vaughan did such a great job for you and managed to assist in a courteous and kind manner! Thank you for the review.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,069 reviews