Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,006 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,006 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We had a really good experience with Geeks on Wheels. The technician that came to our house was patient and explained what he was doing in a way we could easily understand. While he couldn't fix the main issue we had due to a problem with our Apple ID he sorted out a number of other issues we were having and explained how we could prevent the issue we had with our Apple IDs happening again. 100% recommend them.”

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Posted 4 years ago

Thanks for the great feedback! Much appreciated

Posted 4 years ago

“Pretty Happy thanks”

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Posted 4 years ago

Thanks Lisa!

Posted 4 years ago

“Professional, courteous and skilled but wasn't able to resolve issue.”

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Posted 4 years ago

Thanks for the feedback Shelly, sorry to hear about that - we'll have someone follow up just in case.

Posted 4 years ago

“found Kevin of Geeks very helpful and patient of this oldie”

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Posted 4 years ago

Thanks Tanya, great to hear!

Posted 4 years ago

“good told me what i needed to help decisions”

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Posted 4 years ago

Thanks very much!

Posted 4 years ago

“Harry was friendly, helpful and patient. He was happy to show me how he had solved each problem and proactive in setting up easy to access icons.”

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Posted 4 years ago

Thanks Joan, we'll make it a 5 star experience next time!

Posted 4 years ago

“We ordered a new PC for the office on the 24th of December 2019, and did not hear back from the GOK team member. Upon contacting Andy H on the "chat with a technician", he confirmed the PC was never ordered due to the technician we were in contact with leaving the company. By the end of the chat, Andy had found the PC, arranged the courier and installation swiftly with no issues. Really disappointed in the original mishandle of the situation, but most impressed with Andy's professionalism and prompt reaction.”

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Posted 4 years ago

Hi there, thanks for your review - really important for us to hear these things and we're very sorry about your initial experience. Glad that Andy took over and got everything sorted out!

Posted 4 years ago

“Happy with the service provided by Manny.”

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Posted 4 years ago

Thanks very much!

Posted 4 years ago

“I got Armon around to do a system check but because it was taking along time my appointment finished and I was left with a system upgrading and trying to restart for over an hour but as I was going out I turned the computer off ( I know you are not suppose to but wanted it to stop and turned off ) On my return I started it up ,it took awhile so dont know if its updated or not . I emailed Armon but havnt heard back so will try the office early saturday”

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Posted 4 years ago

Hi Neville, we'll ensure Armon gets in touch straight away!

Posted 4 years ago

“A Professional organisation”

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Posted 4 years ago

Thanks Steve!

Posted 4 years ago

“Easy to communicate with. Knowledgeable. Addressed our problems and also identified paths to follow.”

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Posted 4 years ago

Thanks Peter! We'll be striving for 5 stars next time!

Posted 4 years ago

“Our experience with Geeks on Wheels is very limited having only 3 visits from different technicians. The previous technician was not very good at all and we were not happy as he did not accomplish much at all, so we called Geeks on Wheels again to arrange for another Technician. Sanju was sent out to us and we are very happy with his work - he was extremely efficient and knew exactly what we required. I would strongly recommend him!”

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Posted 4 years ago

Hi Louie, thanks for the feedback, really sorry to hear about your first experience, glad to hear things are now sorted after Sanju's visit. Our GM will be in touch to discuss the previous technicians visit further.

Posted 4 years ago

“Great as ever.”

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Posted 4 years ago

Thanks Catherine!

Posted 4 years ago

“On the 18th November Yuri was unable to connect my HP printer to my Lenovo laptop. However, on the 19th November he returned with a solution and the printer was connected. I was relieved with the amount I was charged. I appreciated his perseverance and would have Yuri to service my laptop again.”

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Posted 4 years ago

Hi Gay, thanks for the great feedback. Really sorry things weren't fixed up first time around. Good to hear things are all sorted now!

Posted 4 years ago

“I was happy with Harry. He seemed to know what he was doing and was happy to explain.”

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Posted 4 years ago

Thanks Chris, much appreciated!

Posted 4 years ago

“Sam was informative, accommodating and very helpful on both of his visits. Hopefully I won’t have to see him again. Many thanks Geeks on wheels”

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Posted 4 years ago

“Andrew and Michael gave good service. Polite prompt and knowledgable”

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Posted 4 years ago

“Geeks on Wheels have helped us twice now, each time the fixed our computer issues and made some positive changes for us as well”

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Posted 4 years ago

“Technicians were polite and resolved a number of issues related to my iPad, phone and laptop.”

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Posted 4 years ago

“Good, prompt, friendly”

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Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,006 reviews