Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,371 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Yuri was fantastic, he engaged with my autistic son and clearly explained things to him regarding his computer, highly recommend”

Helpful Report

Posted 4 years ago

Hi Lisa, thank very much for taking the time to leave us this review. It is heart warming to hear. Please feel free to request for Yuri again when the need arises :). All the very best!

Posted 4 years ago

“Harry provided awesome service, highly recommend”

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Posted 4 years ago

Hi there Ray, thank you kindly for letting us know about Harry's visit and for the high recommendation. We look forward to seeing you again!

Posted 4 years ago

“I had a problem with “weak security”, and 3 hoax emails reminding me to pay my lapsed McAfee security protection, which I don’t have. Callum was great, professional, efficient. He solved all problems in about 30 minutes. I have been using the Geeks service for years”

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Posted 4 years ago

Hi there Heather, thank you for the awesome review for Callum, we are thrilled to hear that you had excellent service from him and all is well. We look forward to seeing you again the future, at which you are more than welcome to request for Callum to come back again. All the very best!

Posted 4 years ago

“Technician was very helpful and obliging”

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Posted 4 years ago

Brilliant to hear David! Thank you very much for the review :).

Posted 4 years ago

“excellent fixer and trainer for the elderly!!!!!”

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Posted 4 years ago

Hi Winky, thanks for the awesome review! That is music to our ears.

Posted 4 years ago

“Excellent service. Weonsuk is an asset to GoW”

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Posted 4 years ago

Hi there John, thank you kindly! We will pass on the great compliment to Weonsuk.

Posted 4 years ago

“Rence did an excellent job fixing my computer; again. I am very grateful for his expertise And patients. Thank you.”

Geeks on Wheels 5 star review on 20th July 2021

Helpful Report

Posted 4 years ago

Hi Valarie, thank you for the awesome feedback for Rence. We are thrilled to hear that all went well. You are most welcome and we look forward to seeing you again!

Posted 4 years ago

“The person came late and stayed for far less than an hour. He explained very little and achieved nothing of value. In the past I have had a very good experience with one of your people and recommended you to several friends. I am very disappointed with this experience and will not be using you again. Please do not send any more Emails to me.”

Helpful Report

Posted 4 years ago

Hi Sue, we are sorry to hear that you had a poor experience this time around. As you have mentioned, this is definitely not the customer experience we pride ourselves in. A Manager (Brian) will be in touch later today to discuss this further with you to see if we can come to a resolution. As requested, we have removed you from our mailing list.

Posted 4 years ago

“Very prompt, very clear on what was wrong.”

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Posted 4 years ago

Hi there Judy, thank you very much for the wonderful 5 Star review. It is greatly appreciated.

Posted 4 years ago

“Best reliable service you can get. Highly recommended”

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Posted 4 years ago

Thank you so much for the high recommendation! It is greatly appreciated and we look forward to helping you again in the future :)

Posted 4 years ago

“A very helpful, very patient and very efficient Geek. A great service :-)”

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Posted 4 years ago

Hi there Sandie, thank you very much for the awesome review - we are thrilled to hear that the Geek on site was a pleasure to have.

Posted 4 years ago

“Glen W was fantastic. A good listener. Offered solutions. Very happy with the results on both machines. Very professional. Will use this service again. Recommended 10 out of 10”

Helpful Report

Posted 4 years ago

Hi Graham, this is fantastic news! Thank you for letting us know about your awesome experience with Glen, it is reassuring to hear that he ticked all the boxes. Please feel free to ask for him again if you (or anyone you know) needs technology help.

Posted 4 years ago

“The Geek that came out was fantastic. Thorough and knowledgeable and friendly. "Wonsock"”

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Posted 4 years ago

Hi Mike, thank you for the wonderful feedback for Weonsuk. We are thrilled to hear that it was a pleasant experience. Much appreciated.

Posted 4 years ago

“JP was professional and efficient.”

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Posted 4 years ago

Thank you Jill! Much obliged.

Posted 4 years ago

“Professional helpful punctual everything required thank you”

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Posted 4 years ago

You are most welcome Tim, thank you for taking the time to leave us this awesome review.

Posted 4 years ago

“I would like my return appointment”

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Posted 4 years ago

Hi Keith, terribly sorry about this! We have asked your tech to contact you and arrange said return appointment at the next convenient time. Please let us know if there is anything else we can assist with.

Posted 4 years ago

“Harry explain things and proper English I'm totally satisfied with a service”

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Posted 4 years ago

Thanks Rodney, we are thrilled to hear :) Appreciate the feedback and time taken to do so.

Posted 4 years ago

“Weonsuk, was very thorough, and paid great attention to detail. It was a longer job than I booked in for, but he was happy to give me the extra time to completely finish the job. He was quite empathetic to the situation I was dealing with. He tried to teach me some new things.”

Helpful Report

Posted 4 years ago

Thank Margot for the review and feedback for Weonsuk. Customer satisfaction is definitely a priority for him as well as us, so it's reassuring to hear he gave you the time needed (and some) to get things sorted. Please feel free to request for him again if and when you need any technology help.

Posted 4 years ago

“Excellent service - highly recommend. Geeks also right their mistakes. Go Geeks!”

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Posted 4 years ago

Hi Carol, thank you very much for giving us the opportunity to do so. Glad we got everything sorted in the end. Greatly appreciate the feedback.

Posted 4 years ago

“We had an excellent 'geek' in Lee S. His manor in dealing with us oldies was exceptional, encouraging us at all times and his natural ability and professionalism made us feel comfortable and confident in our dealing with 'Geeks on wheels'. Thank you to your company, but more importantly thank you to Lee for his efforts and the time he spent with us. Well done”

Helpful Report

Posted 4 years ago

Hi there Chris, thank you so much for the awesome review for Lee and his service. We will be sure to pass on your awesome message to him as he will greatly appreciate it, just as we did. Glad to hear that all went well and the appointment was up to the top level customer experience we pride ourselves in. We look forward to seeing you again at which you are more than welcome to request for Lee! All the best.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,371 reviews