Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,577 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Paul did a great job finding me just the right computer and seeting it all up..I am very happy”

Helpful Report

Posted 4 years ago

Thanks for the feedback Ann! Great to hear that Paul got you all sorted out!

Posted 4 years ago

“I was very impressed and very grateful for Bryn's professional, competent and cordial manner. He listened well to my concerns and he knew exactly what to do ! He was very focussed on all the adjustments that needed to be done.”

Helpful Report

Posted 4 years ago

Good to hear you had such a positive experience. Bryn will be thrilled to hear your kind words. We look forward to the next time we can help you with your technology.

Posted 4 years ago

“Couldn’t have been better. Very satisfied indeed.”

Helpful Report

Posted 4 years ago

Hi Margaret. It’s incredibly satisfying to get such great feedback.

Posted 4 years ago

“I had a list of things I was having a problem with on my computer. Ruben went through the list addressing my concerns systematically and thoroughly and picked up another issue which he attended to on a followup visit. I am grateful for his patience, help and attention to detail. I also congratulate Geeks on Wheels on offering this service with such high calibre people.”

Helpful Report

Posted 4 years ago

Hi Tania. We’re really pleased you had such a great experience. Thrilled customers make our day! We’ve passed this feedback onto Reuben as it’s important he gets recognition for a job well done. We’re here to help in any way we can.

Posted 4 years ago

“eccellant serivce yet again”

Helpful Report

Posted 4 years ago

Thanks for the 5-star review David! Much appreciated!

Posted 4 years ago

“A prompt response and excellent service”

Helpful Report

Posted 4 years ago

Thanks Chris, we work hard on our service being of the top-level. Great to hear your experience was a positive one! Thank you for taking the time to leave feedback!

Posted 4 years ago

“Good prompt service.”

Helpful Report

Posted 4 years ago

Thanks Leonard! Much appreciated

Posted 4 years ago

“Great service, very informative & helpful. Highly recommend!”

Helpful Report

Posted 4 years ago

Thanks Bruce! Great to be able to help you out!

Posted 4 years ago

“First time I have used this service and I am super impressed. Very fast response and great support - thank you.”

Helpful Report

Posted 4 years ago

Thats fantastic to hear Michelle! We work really hard to make sure our service is the best out there! It's great to hear your experience was to the standard we expect! We look forward to being able to help you again in future if needed!

Posted 4 years ago

“Always happy with the service from the folks at Geek on Wheels.”

Helpful Report

Posted 4 years ago

Great to hear! Thank you for the 5-star review!

Posted 4 years ago

“Very good and very helpful”

Helpful Report

Posted 4 years ago

Thank you for the feedback Jean! Much appreciated!

Posted 4 years ago

“PaulB from Geeks on Wheels is affable, conscientious & genuinely helpful. He able to tailor guidence on various computer matters , using systems etc to customer needs in a manner that easy to understand. Would definately recommend Paul”

Helpful Report

Posted 4 years ago

Thanks for the feedback on Paul! He will really appreciate the kind words you have given him! We look forward to being able to help you in future should you ever need us!

Posted 4 years ago

“Rohan is an excellent ambassador for your company. After resetting my Wireless Network Adapter I presumed all would be well. Unfortunately on booting up just now no wi fi connection occurred and the 'unable to connect' message was the same as it always was. However, using the newer Wireless Network Adapter that Rohan supplied is working now. Whether it will work tomorrow remains to be seen.........”

Helpful Report

Posted 4 years ago

Hi Nick! Sounds like you had quite an interesting appointment! It's great to hear that Rohan is working hard to figure out and fix the issue you're having with your computer. Let us know if the new adapter doesn't work and we will see what else there is we can do for you!

Posted 4 years ago

“Very good and prompt service.”

Helpful Report

Posted 4 years ago

Thanks Jim!

Posted 4 years ago

“Rohan was so helpful and kind, and went above and beyond to help me and give extra advice. He was also very quick and professional. Wonderful service!”

Helpful Report

Posted 4 years ago

Thanks Clemency! Great to hear our service was so wonderful! We look forward to seeing you again!

Posted 4 years ago

“Very pleasant to deal with. Competent staff who do a great 👍 job”

Helpful Report

Posted 4 years ago

Thanks Kevin! We really appreciate the feedback!

Posted 4 years ago

“thanks Callum for a great job to help me sort 4 laptops, 1 aged desktop drive, phones and provide great advice”

Helpful Report

Posted 4 years ago

Great to hear Callum was able to be of such great service to you! Thanks for the review!

Posted 4 years ago

“Thankyou Paul for great, caring help and attention, Joan Easton.”

Helpful Report

Posted 4 years ago

Thanks Joan! We really appreciate the feedback!

Posted 4 years ago

“Couldn't ask for anything better; the best at what they do Because they take pride in their work and customer service, very professional and friendly at the same time. I would shout it from the rooftops if I could.”

Helpful Report

Posted 4 years ago

Thanks Valarie! Go ahead, we won't stop you shouting from the rooftops! We work really hard to offer the best customer experience we can so thank you for your feedback. Being professional yet friendly is certainly an important aspect of our service. We’re looking forward to the next time we can help you.

Posted 4 years ago

“every action taken was explained”

Helpful Report

Posted 4 years ago

Thanks Val!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,577 reviews