Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,371 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No complaints, always prompt and courteous”

Helpful Report

Posted 4 years ago

Thank you Guy! We are thrilled to hear!

Posted 4 years ago

“GlenW was very professional. Knowledgeable and thorough. He was also friendly and helpful. I could follow his answers to all my queries and feel much more confident about finding my way around my devices. Cheers!”

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Posted 4 years ago

Hi there Shona, thank you so much for the awesome review for Glen. We will be sure to pass on your gratitude and the review to him. Please let us know if you need anything else of which you are more than welcome to request for Glen again :).

Posted 4 years ago

“All arrangements were handled efficiently including the booking for JP's visit. JP came spot on time and attended to my concerns in a most helpful courteous way. I appreciate the service I received. Thank you.”

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Posted 4 years ago

Hi there, thank you so much for the awesome 5 Star review and feedback! Glad to hear that booking was as smooth as possible and that JP's visit went well. You are most welcome and it is our absolute pleasure, any time!

Posted 4 years ago

“A top notch technician Helped me with transitioning from an old laptop to the brand new IMac. His name is JP, he was accurate, patient and extremely articulate when explaining the features and behaviour of the new machine. Outstanding”

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Posted 4 years ago

Hi there Rutger, thank you so much for the awesome review for JP! He will greatly appreciate this as customer satisfaction is a top priority for him, of which it sounds like he excelled in. Please feel free to request for him in the future if you need anything else looked at.

Posted 4 years ago

“Excellent service providing swift, helpful, skilled advice and remedies for computers & printers.”

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Posted 4 years ago

Hi Greer. Thank you very much for the excellent and wonderful review. We are stoked to hear that and glad we could help out. Look forward to the next time you may need us!

Posted 4 years ago

“Joseph came & fixed some security issues for me today. Thanks very much Joseph for being friendly, courteous & on time. I would be very happy to recommend both Joseph & Geeks on Wheels.”

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Posted 4 years ago

Hi Heather, thank you for the wonderful feedback and high praise for Joseph! We will definitely be sure to pass it on to him as he will greatly appreciate it. We look forward to helping you out if and when the need arises, which you are more than welcome to ask for Joseph again!

Posted 4 years ago

“I would Paul b come back anytime to repair my laptop”

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Posted 4 years ago

Thank you Graham - That is grand to hear and you are more than welcome to do so!

Posted 4 years ago

“Harry was very helpful and informative about what my problem was with my pc. I meant to get back to him to let him know that my son was going to help me transfer my data from my old pc to my new one when it arrives, but I’ve been too busy.”

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Posted 4 years ago

Hi there Andre, thank you very much for the wonderful feedback! No worries about the message not getting back to him. Let us know if you need anything more in the future, we will be happy to help!

Posted 4 years ago

“fabulous reliability and communication. Brilliant job done”

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Posted 4 years ago

Thank you very much Mary! Glad to hear and you are most welcome!

Posted 4 years ago

“I have dealt with Geeks on Wheels for about 2 years now and have found them to be very helpful, professional, and they have sorted out my problems without any fuss. They also explain things clearly.”

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Posted 4 years ago

Hi there Elizabeth. It is music to our ears to hear that the service is still the same high standard that you have come to expect and that we pride ourselves in. We look forward to the next time we need to help and greatly appreciate the feedback!

Posted 4 years ago

“I would certainly recommend Geeks on Wheels to friends and family. Paul has been fantastic!”

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Posted 4 years ago

Hi Kaylene, this is awesome to hear - thank you so much for the high recommendation! We are thrilled to hear you had a good experience as we pride ourselves in.

Posted 4 years ago

“As always your employee Greg Ward was exemplary. Polite takes time to explain not patronising.”

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Posted 4 years ago

Hi Catherine, thank you so much for the awesome feedback for Greg/Glen. We will be sure to pass it on to him as he will greatly appreciate the kind words!

Posted 4 years ago

“all good thanks”

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Posted 4 years ago

Hi there, you are most welcome! Thank you.

Posted 4 years ago

“Heath was very friendly, pleasant, and respectful. He knew his stuff and was anxious to do a very good job for me. Thanks Katie”

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Posted 4 years ago

Thank you so much for the awesome review Katie, we will definitely pass it on to Heath as he will appreciate that his hard efforts paid off! You are most welcome and it is our pleasure.

Posted 4 years ago

“Very good quick service. I recomend them very highly. Today I had a home visit reference invoice 355915/1 and they fixed a problem that I had. After the techie left I found a totally separate problem in my emails. Rang GEEKS and they connected remotely and fixed that problem within minutes. Totally appreciative of their knowledge, efficiency and friendly manner throughout. Thanks so much guys!!!”

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Posted 4 years ago

Hi there Hemi, thank you so much for taking the time to leave us this fantastic review and feedback! It is awesome to hear that you had a good after care support as well from the team, customer satisfaction is a big driver for us. You are most welcome and next time you or anyone you know needs tech help we would be more than happy to help.

Posted 4 years ago

“I am a repeat customer. I work at home and use the computer but am not a digital tech person. I am old and analog. Geeks on wheels offer an expertise which facilitates my computer and new apps usage. And since ther service at y home, schedule is up to my convenience. Reco Reuben,, if your computer is an apple Mac series. Not everyone can work both Windows and apple. Great. Problem solved, learn a bit each time, no hidden costs, all good!”

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Posted 4 years ago

Hi there! First of all, thank you for the wonderful feedback and taking the time to let us know of your experience. We are thrilled to hear that Reuben's visit was top notch and to the standard you have come to expect after years of service. Tech never stops evolving so it is always great to learn new things along way. We look forward to seeing you again when the need arises.

Posted 4 years ago

“Quick efficient. Easy to understand explanations given and answers to questions”

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Posted 4 years ago

Hi Patricia, thank you for the wonderful feedback! That is awesome to hear and music to our ears for sure.

Posted 4 years ago

“Joseph was great. Very methodical andexplained really well”

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Posted 4 years ago

Hi Iona, we are thrilled to hear that Josephs visit went well, thank you for the feedback!

Posted 4 years ago

“Lee was very helpful and we are very satisfied with his work .”

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Posted 4 years ago

Thank you so much for the wonderful feedback for Lee! He will be thrilled to hear this after passing it on.

Posted 4 years ago

“Excellent service and easy to understand.”

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Posted 4 years ago

Thank you Beryl - this is awesome to hear!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,371 reviews