Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,587 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always reliable, professional, friendly and helpful. Highly recommend Geeks on Wheels!”

Helpful Report

Posted 6 years ago

Hi, it's awesome to hear that you had such an awesome experience with us. Thanks for the fantastic feedback and 5 stars!

Posted 6 years ago

“Armon was an excellent representative for Geeks. He made my wife feel very relaxed with as she is not an IT person. He explained evrey thing that he was doing in a way that was easy to follow.”

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Posted 6 years ago

Hi Stan, it's great to hear that Armon was able to clearly explain everything that he was doing in an easy to understand way. Thank you for the awesome feedback we will let Armon know!

Posted 6 years ago

“Sean was very good with the cleanup work and explained all of our queries in an a very clear manner. An excellent visit. Len Seear”

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Posted 6 years ago

Hi Len, We’re thrilled to get such positive feedback. Thanks for sharing such a positive review. We’re so pleased you rated Sean's work. We’ll let him know. Thanks!

Posted 6 years ago

“I was very pleased as arrived on time polite, and understanding as 72 and not a tech person, answered all my concerns and gave me advise on what I needed to do should this happen again and need to contact others.”

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Posted 6 years ago

Hi Pat, it’s great to hear you rate our service so highly. We are thrilled you loved your experience. Being on-time, polite and answering everyone's concerns is certainly an important aspect of our service. We’re hopeful we can help you again sometime in the future.

Posted 6 years ago

“Excellent operator, thanks”

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Posted 6 years ago

Hi Don, it's great to hear that our technicians provided such an excellent service. Thank you for the feedback and 5 stars!

Posted 6 years ago

“Lovely lad who spoke language I could understand.”

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Posted 6 years ago

Hi Carole, thank you for the great review. it is pleasing to hear that our technicians were able to provide clear explanations in easy to understand language. Thanks for the awesome feedback!

Posted 6 years ago

“Sanju has just completed a job of drive replacement/upgrade of my laptop which was picked up on Tuesday and returned and job completed this morning. I am very happy with his service and efficiency. Also very tolerant of my ignorance of certain matters. Very impressed with the service.”

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Posted 6 years ago

Hi Eric, it’s really pleasing to hear your feedback. Our technicians really value positive feedback and Sanju is no exception. We pride ourselves on providing such a great, efficient and complete service. We’re looking forward to the next time we can help you.

Posted 6 years ago

“Came on time - gave me good advice - gave me and met cost estimate - met agreed times for work completed off site”

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Posted 6 years ago

Hi Lorraine, we are thrilled to hear that our technicians arrived on time and provided some great advice and met the estimate costs that were agreed on. Thank you for the awesome feedback and 5 stars!

Posted 6 years ago

“Fantastic service by Rueben, came on time, was clear in costing and very knowledgeable, went over and beyond trying to sort out an additional problem I had.”

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Posted 6 years ago

Hi Victoria, great to hear that it was a pleasant experience right from Reuben arriving at your door. Reuben prides himself on going above and beyond in his appointments and this is no different. Thank you for the great feedback we will be sure to let him know!

Posted 6 years ago

“Very satisfied. A very pleasant young man.”

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Posted 6 years ago

Hi Helen, it is great to hear that our technicians were able to provide such an outstanding service. Thank you for the kind feedback!

Posted 6 years ago

“Quick and efficient. Job done.”

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Posted 6 years ago

Hi Mike, we are really pleased to hear that our technicians were able to provide such a quick and efficient service. Thank you for the awesome feedback and 5 stars!

Posted 6 years ago

“Job No. 3232217. Son in England not impressed as audio issue was not dealt with, he agrees PC is slow but this would not cause the sound to be affected while leaving the video looking OK. Thought that trying to sell iPad to compensate was stupid as we already have one. I do agree with all our son says and trust him as he is a computer expert. We would like a return visit to sort out the sound problem without extra charge as Jacob was here for over an hour and did not solve the fault which was the reason he was asked to attend in the first place. Also he was asked to install Duo on our Samsung tablet which he did not do. We have installed this since his visit having no problem doing so and feel that he could have done this within a few seconds for us. If you are not able to sort this out we will be forced to call in another computer repair service. We definitely could not recommend your service to anyone else at the moment.”

Helpful Report

Posted 6 years ago

Hi Ann, we really appreciate feedback from our customers about their experience. We’re sorry your experience didn’t match your expectations. Your disappointing experience reaffirms to us our focus on customer satisfaction. We need to set this right. We are very keen to discuss this with you further to better understand your experience. Please call 0800 424 335 and ask to speak to Logan (Customer Experience)

Posted 6 years ago

“Dexter very pleasant helpful proficient”

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Posted 6 years ago

Hi Paul, thank you for the awesome feedback. Dexter really takes pride in being pleasant, helpful and proficient. Thank you for the great feedback!

Posted 6 years ago

“Wasn't sure how confident the tech was as he phoned his manager for info. Seemed to use same screen several times.”

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Posted 6 years ago

Hi, sorry to hear that you had a disappointing experience. We apologize and it is important we resolve this with you. We set very high standards of customer satisfaction and we’re sorry to hear that this standard has not been met. We are very keen to discuss this with you further to better understand your experience. Please call 0800 424 335 and ask to speak to Logan (Customer Experience)

Posted 6 years ago

“Dan was very good at his work and knew what he was doing. Fixed/solved all the problems/queries I had. Very pleased.”

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Posted 6 years ago

Hi Elaine, it is awesome to hear that Dan was able to get all of your queries resolved. Thank you for the 5 stars and feedback!

Posted 6 years ago

“Thank you for sending JamesC to do the work on my computer. Not only is he excellent at his work but he is an impressive young man. I will certainly ask for him again should I need further computer assistance. Sincerely Val Rikys”

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Posted 6 years ago

Hi Val, good to hear you had such a positive experience! James prides himself on providing such an excellent service! Thanks for the great review we will pass this onto James.

Posted 6 years ago

“As usual fantastic service😁”

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Posted 6 years ago

Hi, it's awesome to hear that we were yet again able to provide such a fantastic service. Thank you for the feedback!

Posted 6 years ago

“Sam gave excellent advise re my pending upgrade to Windows 10 - Jan”

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Posted 6 years ago

Hi Jan, great to hear that Sam provided excellent advice regarding your upgrade to Windows 10. Thanks for the great review!

Posted 6 years ago

“We found Christoff to be more than willing and happy to give advise and share his knowledge with us ! many thanks”

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Posted 6 years ago

Hi Athol, we really appreciate feedback from our customers about their experience. Christoff will be delighted with your feedback about him sharing his extensive knowledge with you. We're hopeful we can help you again sometime in the future.

Posted 6 years ago

“Andy arrived on time and was friendly, knew exactly what he was doing and explained every process. Highly recommend Andy for future computer issues.”

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Posted 6 years ago

Hi Susan, we are so thrilled to hear that Andy arrived on time and was friendly. Thank you so much for the awesome feedback and recommendation!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,587 reviews