Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,590 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,590 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sam gave excellent advise re my pending upgrade to Windows 10 - Jan”

Helpful Report

Posted 6 years ago

Hi Jan, great to hear that Sam provided excellent advice regarding your upgrade to Windows 10. Thanks for the great review!

Posted 6 years ago

“We found Christoff to be more than willing and happy to give advise and share his knowledge with us ! many thanks”

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Posted 6 years ago

Hi Athol, we really appreciate feedback from our customers about their experience. Christoff will be delighted with your feedback about him sharing his extensive knowledge with you. We're hopeful we can help you again sometime in the future.

Posted 6 years ago

“Andy arrived on time and was friendly, knew exactly what he was doing and explained every process. Highly recommend Andy for future computer issues.”

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Posted 6 years ago

Hi Susan, we are so thrilled to hear that Andy arrived on time and was friendly. Thank you so much for the awesome feedback and recommendation!

Posted 6 years ago

“Great service. Sanju had a challenge as I had a Very old system to replace Didn’t phase him and all sorted”

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Posted 6 years ago

Hi, we are pleased to hear that Sanju was able to successfully get your old computer system replaced with a brand new one. Thank you for the great feedback and 5 stars!

Posted 6 years ago

“I thought John was very thorough and gave a clear explanation on the work he had undertaken and recommendations going forward considering the life of our PC and hard drive. John has a very pleasant manner.”

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Posted 6 years ago

Hi Charmian, it's great to hear that John was able to provide such a thorough service. John prides himself on providing clear explanations on the work he is conducting. We will let him know about this feedback!

Posted 6 years ago

“I would have expected the consultant to carry a hard drive to use to transfer data between the lap tops. I was not told I had to have one on hand and so mine was at the office and I had to buy another one!! It left me wondering if commission is paid on sales made to customers. When he said I’ll get one from the car I assumed he meant one he used on jobs, but he came back having opened a new packet. Also the job was not completed. He said I would have to transfer the music as it would take too long but also said he would transfer all docs and photos but I had to transfer my photos myself as they were left on the hard drive. Previous geek consultants have been great. Sadly not this time.”

Helpful Report

Posted 6 years ago

Hi, it's dissapointing to hear of your fustrations following your appointment. We apologize and it is important we resolve this with you. We’re known for our very high standards of customer satisfaction but have obviously missed the mark here. It’s important we resolve this and deliver on a better experience next time. Can you please make contact with us on 0800 424 335. Please just ask for Logan (Customer Experience).

Posted 6 years ago

“Replaced old computer and monitor with upgrade to Windows 10 - reinstated external sound system and installed replacement copier/printer- Andy did the job and got everything working and synced to my satisfaction - well done Geeks - keep up the good work !!”

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Posted 6 years ago

Hi Gary, we're thrilled to get such positive feedback. It's awesome to be able to help get the transition between your old computer to a new computer as smooth as possible. Thank you for the fantastic feedback and 5 stars!

Posted 6 years ago

“Great service on a warranty issue not if their making but a defective product supplied To Geeks so no cost to me.”

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Posted 6 years ago

Hi Mark, great to hear that we were able to provide such a fantastic service and as expected honour the warranty on our goods. Thanks!

Posted 6 years ago

“Very good service. Prompt, efficient, and solved our IT problems with seeming ease”

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Posted 6 years ago

Hi, we're pleased to hear that we were able to provide such good service and resolve your issues with ease. Thanks for the great review!

Posted 6 years ago

“Jaden was very personable and explained things well so am very satisfied with his work, Thanks, Margaret”

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Posted 6 years ago

Hi Margaret, great to hear that Jaden was personable and provided clear explanations. We will definitely let him know about this awesome feedback!

Posted 6 years ago

“I was very pleased with the service thanks”

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Posted 6 years ago

Hi Maria, it is great to hear that our technicians were able to provide such a fantastic service. Thank you so much for your feedback and 5 stars!

Posted 6 years ago

“Please recognize Dan J for his going beyond the call to get the job done! He set my partner up with a brand new (micro pc) this past weekend and covered all the bases and more. Dan was most friendly and listened to the needs of his customer, and went above and beyond the call of duty by interrupting his weekend by coming by yesterday (Sunday) to finish the job. Please give this man a raise! Thanks again to you Dan for all the help and expertise provided to sort out. I would recommend you, folks, to anyone! Regards, (many thanks) Michael”

Helpful Report

Posted 6 years ago

Hi Michael, it’s great to hear you rate Dan's service so highly. Great to hear that he was able to get your partner set up with her brand new mini PC. We’ve past this feedback onto Dan as it’s important he gets the recognition for a job well done and that he went above and beyond your expectations. Thank you for the awesome feedback and 5 stars!

Posted 6 years ago

“3 different techs, 2 appointments made and no one turned up. All my favourites have disappeared since this last visit so i guess someone will have to come back now to try and sort it out. Not happy this time with Geeks.”

Helpful Report

Posted 6 years ago

Hi, We're sorry you had a disappointing experience and still have residual issues following your appointment. We apologize and it is important we resolve this with you. We set very high standards of customer satisfaction and we’re sorry to hear that this standard has not been met.Please call us as soon as you can on 0800 424 335 to discuss this experience further. Just ask to speak to Logan (Customer Experience Officer).

Posted 6 years ago

“Hi Harry was great, very friendly and knowledgeable on Apple products and helped me sort numerous issues relating to importing external photos and helping me share documents with my team. Regards Kurt”

Helpful Report

Posted 6 years ago

Hi Kurt, good to hear that Harry was able to provide such a great, friendly and Apple knowledge packed service. Good to know that he was able to sort out the issues regarding importing photos and sharing documents with your team. We’ll pass on your kind words to Harry. He will be thrilled! Thank you for the great feedback and 5 stars!

Posted 6 years ago

“Once I come to terms with the charges the service provided is very good. A discount for pensioners would be helpful! Also before the repairs were needed I had arranged for a technician to telephone me at an arranged time but he did not ring. I never found out why. I have found Armon to be well presented, friendly and very competent. Respectful, polite and patient when explaining it all. It is early days, although there may be a phone call if I have any problems. Thank you for your good service Armon.”

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Posted 6 years ago

Hi Jill, thanks for sharing your experience. Awesome that Armon was able to help with your issues. Our sincere apologies for any convenience that the lack of the initial phone call may have caused you. We look forward to the next time we can help you with your technology.

Posted 6 years ago

“I really appreciate the good advice given to me and the honest approach Val took to conduct business today - thank you I will recommend you guys every time.”

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Posted 6 years ago

Hi Sue, it’s great to hear you rate Val's service so highly. Thanks heaps for taking the time to leave this awesome review and the recommendations.

Posted 6 years ago

“Excellent job done by Andrew. Arrived exactly on time and very professional. No delivery”

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Posted 6 years ago

Hi John, we're really pleased you had such a great experience. We pride ourselves on providing an excellent service so thank you for your feedback and 5 stars!

Posted 6 years ago

“Sanju came when expected, talked me through what I needed to know and the whole process of getting a new computer (with Windows 10) was very smooth. I especially valued the data/programme transfer so that my new computer looked like the old one! Also appreciated discount for retirees!”

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Posted 6 years ago

Hi Ian, good to hear that Sanju was able to provide such a great service and make the transition to your new computer very smooth. Thank you for the awesome feedback and the 5 stars!

Posted 6 years ago

“I was very happy with the service. Andrew arrived on time and carried out the tasks i requested in transferring programs from my old laptop to my new laptop quickly and efficently”

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Posted 6 years ago

Hi Lindsay, good to hear that Andrew was able to get your files transferred onto your new laptop so quickly and efficiently. Thank you for the 5 stars and feedback!

Posted 6 years ago

“I was very happy with the work carried out by Jacob and would be very happy to ask for him again”

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Posted 6 years ago

Hi Shirley, good to hear that Jacob was able to provide such an outstanding service. Thank you for the 5 stars and feedback!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,590 reviews