Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,586 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,586 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely first class.”

Helpful Report

() - Posted 6 years ago

Hi Richard, awesome to hear that we were able to provide a first class service. Thank you for the fantastic service and 5 stars!

Posted 6 years ago

“Friendly efficient uncomplicated”

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Posted 6 years ago

Hi Liz, Thanks for sharing your experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Its pleasing to hear we are friendly and efficient. We look forward to the next time we can help you with your technology.

Posted 6 years ago

“Excellent service from Sanju. Explained my options very clearly ie fix old computer or get a new one. I chose to get a new computer so required 3 visits. Each time Sanju was very efficient, prompt and explained to me in easy to understand language the features of the new computer. Would highly recommend Sanju”

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Posted 6 years ago

Hi Dawn, It’s great to hear you rate our service so highly. It’s awesome to be able to help. Its pleasing to hear we are both prompt and efficient. Sanju will be thrilled to hear your kind words. We’re looking forward to the next time we can help you.

Posted 6 years ago

“Mrs Downey passed away in August last year. Correspond now to Gordon Downey. Satisfactory service so far. Regards, Gordon.”

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Posted 6 years ago

Hi Gordon, sorry to hear that we will make updates to our records.

Posted 6 years ago

“Your serviceman was excellent But when I booked the job I am sure I was quoted $135 Per hour + discount for being gold card holder neither occurred”

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Posted 6 years ago

Hi Gerry, good to hear that our technician was able to provide such an excellent service. Could you please call us on 0800 424 335 to discuss this further.

Posted 6 years ago

“Fabulous and thorough service. Value the patience the technician had in ensuring the software and hardware worked”

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Posted 6 years ago

Hi, It’s really pleasing to hear your feedback. We pride ourselves on providing a fabulous and thorough service. Your positive experience reaffirms our focus on customer satisfaction. Thanks for taking the time to review our services.

Posted 6 years ago

“Good professional work. Knew what he was doing.”

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Posted 6 years ago

Hi Andrew, It’s incredibly satisfying to get such great feedback. Customer satisfaction is a big driver for us. Its pleasing to hear we provided a professional and knowledgeable service. We’re here to help in any way we can.

Posted 6 years ago

“Sorted most of our problems.”

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Posted 6 years ago

Hi, good to hear that we were able to sort out most problems. If they do reoccur please give us a call. Thanks for the 4 stars!

Posted 6 years ago

“really good at explaining things to us ignorant souls. Very pleased with outcome. Thanks Geeks”

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Posted 6 years ago

Hi Maureen, We’re really pleased you had such a great experience. Thanks for sharing such a positive review. Providing clear explanations is certainly an important aspect of our service. Thanks for taking the time to review our services.

Posted 6 years ago

“Mark and I have used Geeks on Wheels a few times now and each time have received great service. Because we are both shift workers it is really helpful to have someone come to our home to look at our devices. Thank you as once again the service was great.”

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Posted 6 years ago

Hi Renate & Mark, Good to hear you had such a positive experience. This review made our day. Its pleasing to hear we were able to provide such a great service. Thanks for the great review!

Posted 6 years ago

“James was friendly, efficient and quick. An A+ from me”

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Posted 6 years ago

Hi Ceidrik, It’s incredibly satisfying to get such great feedback. Customer satisfaction is a big driver for us. James will be delighted with your feedback. We’re hopeful we can help you again sometime in the future.

Posted 6 years ago

“Andrew provides first class service. Listens and fixes are gives good advice.”

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Posted 6 years ago

Hi Evelyn, Good to hear you had such a positive experience. We are thrilled you loved your experience. Our technicians really value positive feedback and Andrew is no exception. We’re here to help in any way we can.

Posted 6 years ago

“Absolutely excellent service from a charming person”

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Posted 6 years ago

Hi Tony, If you’re pleased we’re pleased. Thank you. Thanks heaps for taking the time to leave this awesome review. Providing excellence is certainly an important aspect of our service. Thanks for the great review!

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Hi, it's awesome to hear that we were able to provide such a great service. Thank you for the awesome feedback & 5 stars!

Posted 6 years ago

“Sanju was very professional and patient. He arrived on time - early actually, which was great. He was very careful in the home, thorough, and very pleasant to talk to. We will definitely use Geeks on Wheels again, and have already recommended to friends. Thank you Sanju. Dr Linley Stevenson”

Helpful Report

Posted 6 years ago

Hi Linley, We’re thrilled to get such positive feedback. Customer satisfaction is a big driver for us. We pride ourselves on providing a great and professional service. We’ve past this feedback onto Sanju as it’s important he gets the recognition for a job well done. We’re here to help in any way we can.

Posted 6 years ago

“Reuben from Geeks on Wheels did an excellent job sorting out a problem caused by Spark. In total two months to get connected to fibre. Always punctual and after three visits sorted out the problem.”

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Posted 6 years ago

Hi Helen, We’re really pleased you had such a great experience. It’s awesome to be able to help. Reuben prides himself on giving our customers a great experience. We look forward to the next time we can help you with your technology.

Posted 6 years ago

“Scott as per normal does a fine job,your company is lucky to have kept him as long as you have as he would be killing it if he was self employed i would surmise.”

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Posted 6 years ago

Hi Brian, It’s incredibly satisfying to get such great feedback. Customer satisfaction is a big driver for us. Scott will be delighted with your feedback. Thanks for the great review!

Posted 6 years ago

“Very pleasant and professional. GJ was very patient and knowledgeable. Good service”

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Posted 6 years ago

Hi Peter, We are really grateful for your feedback. Thanks for sharing such a positive review. Its pleasing to hear we were both pleasant and professional. We will let GJ know about this awesome feedback!

Posted 6 years ago

“Manny did very good job in upgrading PC. I'm satisfied with his service and would not hesitate to call him any time in the future.”

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Posted 6 years ago

Hi Mary, GREAT feedback and thank you. This review made our day. Awesome that we were able to help with your PC upgrade. Our technicians really value positive feedback and Manny is no exception. We’re here to help in any way we can.

Posted 6 years ago

“Scott was an excellent help and was very good with his explanations .”

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Posted 6 years ago

Hi Susan, Good to hear you had such a positive experience. It’s awesome to be able to help. We pride ourselves on providing an excellent service. Scott will be thrilled to hear your kind words. We’re hopeful we can help you again sometime in the future.

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,586 reviews