Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,587 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“They were excellent, very efficient and thorough. Highly recommend”

Helpful Report

Posted 6 years ago

Hi Allan, Good to hear you had such a positive experience. Customer satisfaction is a big driver for us. Being efficient and thorough is certainly an important aspect of our service. Thanks for the great review!

Posted 6 years ago

“I have found the Geeks who have come to sort out my computer problems all good. Sanju, who came to install Windows 10, was particularly good and knowledgeable about the system. My only query is the cost, but then I don't have any other computer fix it company to compare with.”

Helpful Report

Posted 6 years ago

Hi Heather, We’re really pleased you had such a great experience. Thanks for sharing such a positive review. We’ve past this feedback onto Sanju as it’s important he gets the recognition for a job well done. We’re here to help in any way we can.

Posted 6 years ago

“Awesome service ..nice talking game player to player”

Helpful Report

Posted 6 years ago

Hi Richard, GREAT feedback and thank you. It’s awesome to be able to help. We pride ourselves on providing an awesome service. Thanks for taking the time to review our services.

Posted 6 years ago

“Found John very knowledgeable. Have set up Lightroom and Photoshop but unable to print. Canon Pro9000 firmware and driver unavailable but this problem was overcome when purchasing the previous computer. Are you able to copy firmware from the previous device and load on to the new? Perhaps this incompatibility should have been identified and tested for at home install. (I am always prepared to accept the possibility of user error however).”

Helpful Report

Posted 6 years ago

Hi Doug, thank you for the great feedback in regards John's work with getting your Lightroom and Photoshop set up. Can you please call us on 0800 424 335 so we can discuss the incompatibility issues in greater detail and we maybe able to resolve it over the phone.

Posted 6 years ago

“He could not get Ulead Photo Express to work...for my calendars. He could not get WORD to work He could not get Evidence Eliminator to work...as I have recently changed from Win 7 to Win 10”

Helpful Report

Posted 6 years ago

Hi Rex. Thank you for letting us know about this. We’re sorry you’re Windows 10 upgrade experience with us obviously could have been better. A 5 star standard is what we expect our customers to receive and we are sorry that you feel you haven’t quite had that. A 5 star standard is what we expect our customers to receive and we are interested to discuss further why you feel we haven’t quite delivered on that. Please feel free to call 0800 424 335 and ask to speak to Logan (Customer Experience)

Posted 6 years ago

“James arrived on time, and was very polite, helpful and informative.”

Helpful Report

Posted 6 years ago

Hi Jim, It’s great to hear you rate our service so highly. Thank you so much. Its pleasing to hear we are polite, helpful and informative. James will be thrilled to hear your kind words. We’re here to help in any way we can.

Posted 6 years ago

“The staff contact is always polite and efficient. It is useful to us to be able to have the same person come when needed, Scott is excellent- personable, helpful and efficient, a pleasure to work with and knows our set up so doesnt have to be brought up to speed each visit.”

Helpful Report

Posted 6 years ago

Hi Helen, It’s really pleasing to hear your feedback. Satisfied customers make us smile. Being polite and efficient is certainly an important aspect of our service. Positive reviews are really important to Scott. We’re hopeful we can help you again sometime in the future.

Posted 6 years ago

“James was lovely. Nothing a problem. Warm personality and helpful”

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Posted 6 years ago

Hi Michelle, Thanks for leaving us such a wonderful review. Thanks for sharing such a positive review. We’ll pass on your kind words to James. He will be thrilled. Thanks for taking the time to review our services.

Posted 6 years ago

“They always on time. And explain everything they did very well. Always friends. Will definitely recommend them to anyone.”

Helpful Report

Posted 6 years ago

Hi Kotie, It’s incredibly satisfying to get such great feedback. Customer satisfaction is a big driver for us. Its pleasing to hear our technicians provided such clear explanations as they went. We look forward to the next time we can help you with your technology.

Posted 6 years ago

“Great service today from Sean, very professional and helpful. Very happy with The Geeks service and would definitely use again whenever needed. Thank you.”

Helpful Report

Posted 6 years ago

Hi Moira. GREAT feedback and thank you. We work really hard to offer the BEST customer experience so thank you for your feedback. We’ve past this feedback onto Sean as it’s important he gets the recognition for a job well done. We’re looking forward to the next time we can help you.

Posted 6 years ago

“Regarding work done on Invoice 323061: Scott was very good. He came on two days. The second day my husband received Scott. After a few days I tried to print from my MacBook Pro to our Brother printer as usual via the wifi. It did not respond. It's really a huge discomfort to revert back to the short cable in order to get printing done. It would have been great if Scott could have included this in his visit. We find it too expensive to call in his service again and have tried to communicate with Brother's help desk, but still no success in setting it up via wifi since Scott moved the router. Thanks for listening. Jemima Smith, 19 Kestrel Avenue.”

Helpful Report

Posted 6 years ago

Hi Jemma, we would love to get this resolved. Could you please call us on 0800 424 335 to discuss this further.

Posted 6 years ago

“Julian is prompt, courteous and very knowledgeable.I ask for him every time.”

Helpful Report

Posted 6 years ago

Hi Joan, We’re thrilled to get such positive feedback. This review made our day. Julian will be delighted with your feedback. We’re hopeful we can help you again sometime in the future.

Posted 6 years ago

“Great service thanks.”

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Posted 6 years ago

“Andy is great to deal with, clear communicator and has a sense of humour and patience. Only tricky thing for us as a small business is sometimes we have to wait longer than we would like to get an appointment.”

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Posted 6 years ago

“Good service. Happy and nonjudgmental.”

Helpful Report

Posted 6 years ago

Hi Trudy, We’re thrilled to get such positive feedback. Thank you so much. We pride ourselves on providing a great and non judgmental service. We’re here to help in any way we can.

Posted 6 years ago

“Very knowledgable. very pleased with service”

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Posted 6 years ago

Hi Deborah, Thank you for the great review! Satisfied customers make us smile. Awesome that we were able to help with such a knowledgeable service. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 6 years ago

“I was happy with SeanS, but not happy with the call centre as I believe I was misinformed about costs for an upgrade to Window 10.”

Helpful Report

() - Posted 6 years ago

Hi Linda, We are really grateful for your feedback. A 5 star standard is what we expect our customers to receive and we are sorry that you feel you haven’t quite had that. A 5 star standard is what we expect our customers to receive and we are interested to discuss further why you feel we haven’t quite delivered on that. Please feel free to call 0800 424 335 and discuss this further.

Posted 6 years ago

“SeanS was very helpful, his manner is friendly and professional”

Helpful Report

Posted 6 years ago

Hi Lyndsey, It’s incredibly satisfying to get such great feedback. We work really hard to offer the BEST customer experience so thank you for your feedback. Its pleasing to hear we are both helpful and professional. We’ll pass on your kind words to Sean. He will be thrilled. Thanks for the great review!

Posted 6 years ago

“Sam was superb -on time - very helpful and patient and fixed everything I could think of”

Helpful Report

Posted 6 years ago

Hi Janet. Thanks for sharing your experience. Customer satisfaction is a big driver for us. We pride ourselves on providing a great and on-time service. Our technicians really value positive feedback and Sam is no exception. We look forward to the next time we can help you with your technology.

Posted 6 years ago

“Health check found likely source of the problem. Soon after, laptop froze. Technician returned and got it going. Very pleased.”

Helpful Report

() - Posted 6 years ago

Hi Barry. Thanks for leaving us such a wonderful review. We are thrilled you loved your experience. It is reassuring to hear that our technicians saw their job to completion. Thank you for the awesome review!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,587 reviews