Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,680 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,680 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ii found Justin most helpful although I was sorry to hear mynew printer is not compatible with my 14 yr old computer.I am attached to it as it was a gift from my daughter.Wi”

Helpful Report

Posted 2 years ago

Hi Jan! We are proud to know that Justin was able to be helpful to you in your appointment. It is unfortunate that technology moves on so quickly these days and causes incompatibility, but we can assist with getting you set up with a new PC if needed! Thank you for the review!

Posted 2 years ago

“I thought the customer service was outstanding as it involved an initial session of an hour attending to scanning and printing issues, plus the setting up of Grammarly as a spell check for my two email systems - Xtra and Outlook. The staff technician Alex, was polite, well-informed, and efficient leaving hand-written instructions on procedures to follow. Subsequently, I had difficulty engaging Grammarly with Xtra due to a misapprehension of where the relevant Grammarly icon was located. Geeks kindly permitted me a free callback service a few days later to enable Alex to quickly inform me of my misapprehension and then supply me with additional instructions to better clarify the usage of Grammarly on Xtra.”

Helpful Report

Posted 2 years ago

Hi Graeme! Thank you so much for such an exceptional review. We always want to give the best service possible, so we are so proud to hear that Alex was able to give you such a great experience through her knowledge and efficiency! We also think it's important to be able to get quick support from our technician after an appointment to answer any questions that may come up! We will pass this on to Alex so that she knows you really appreciated the appointment! Thank you for the review!

Posted 2 years ago

“DonavanH was awesome! Helped with a number of things while he was here and let us know about other ways Geeks on Wheels can help. 👍😊”

Helpful Report

Posted 2 years ago

Hi Joanne! We are so proud to know that Donavan did such a great job for you, as well as to help you learn more about what Geeks on Wheels does! Thank you for the review!

Posted 2 years ago

“Valued receiving help from Geeks When I needed it. Their response and follow-up was also appreciated.”

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Posted 2 years ago

Hi Eleanor! We are thrilled to hear that you enjoy our service and help! We always want to give the top level service to our customers, and we believe quick response and checking how things are going and following up is critical to that good service! Thank you for the review!

Posted 2 years ago

“Regan was really good, friendly, helpful and thorough. We would be really happy to have them back any time. Thank you.”

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Posted 2 years ago

Hi Rob! We are thrilled to know that Regan was able to be such a great tech for you! We will pass this onto her so she gets the credit she deserves! Thank you for the review!

Posted 2 years ago

“Always very helpful and thorough.”

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Posted 2 years ago

Hi Louise! Thank you for the feedback and 5-star review!

Posted 2 years ago

“Kieran G was on time, very helpful and innovative. Very pleasant to deal with and talked with me as to the possible solutions. Impressively efficient. Would highly recommend his service and the Geeks efficiency Thanks N”

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Posted 2 years ago

Hi Nick! Thank you for sharing your experience with Kieran! We always love to hear from our customers about how their appointments went, and it's great to hear that he's been such a great technician! Giving all the solutions is key to giving you all the tools to be able to decide how to proceed with your tech to get the best out of it for you, so we are proud to hear Kieran did this for you! Thank you again for the review!

Posted 2 years ago

“I was very pleased with Sameera who came yesterday and cleaned my computer. He was very friendly and efficient and fixed everything I asked him.”

Helpful Report

Posted 2 years ago

Hi Kay! We are so proud to hear that Sameera was able to come out and get your computer all cleaned up! We always want a great friendly staff, that listens and fixes everything that needs to be fixed! Thank you the feedback, we will be sure to pass this onto him!

Posted 2 years ago

“Very Happy nothing a problem would use them again if required.”

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Posted 2 years ago

Hi Carol! We're thrilled to hear that you had a great appointment! If you do have any future tech troubles we are happy to help!

Posted 2 years ago

“Excellent Service. Good Communicator. More than happy with our outcome. Have already recommended.”

Helpful Report

Posted 2 years ago

Hi Sheryl! If you're happy, then we're happy! We always want our customers to have an incredible experience, and part of that is having excellent communication so you're aware of what's happening throughout the appointment. Thank you for the review and recommedations!

Posted 2 years ago

“I am a tech-phobe and Julianne made everything easy to understand, the home visit was brilliant for our security sorted and backups back on track which has sped up the whole system, don’t know why we didn’t do it earlier!”

Helpful Report

Posted 2 years ago

Hi Vicki! We are so proud to hear that Julianne was able to help ease your experience with technology and make getting your security and backups sorted a breeze! If you ever need further tech support we will be more than happy to help, and if Julianne is available, we can send her along too!

Posted 2 years ago

“Did a good job but more needs to be done. Another appointment requested”

Helpful Report

Posted 2 years ago

Hi Graham! Thank you for the feedback! We've let our call center team know that you would like another appointment to complete some further work!

Posted 2 years ago

“Competent efficient service, provided when it was promised”

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Posted 2 years ago

Hi John! Thank you for the review and feedback!

Posted 2 years ago

“Vaughan very pleasant and informative. Great service, thanks Vaughan 😊”

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Posted 2 years ago

Hi Chrissie! Thank you for sharing your experience with Vaughan! We will send your thanks his way so he knows he's done a job well done! Thank you for the review!

Posted 2 years ago

“Solved our wifi problem. Alex was friendly, knowledgeable and very professional. Great service.”

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Posted 2 years ago

Hi Neil! We are thrilled to know that Alex was able to give such a great service through friendly nature and great tech knowledge! Thank you for the review.

Posted 2 years ago

“As always on time and the service was exceptional from Alex. She was patient and knew exactly what to do. A pleasure to do business with.”

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Posted 2 years ago

Hi Megan! We always love to hear back from our customers on how their appointments have gone! We are proud to know that Alex was able to give you such exceptional service and that she was onto it knowing exactly what needed to be done! Thank you for the review!

Posted 2 years ago

“A Geeks on Wheels man came today to sort out new passwords for me because I had been hacked. He was amazing ! I couldn't have ever wished for a more obliging, competent and polite service person. He has done a wonderful job and I am more than satisfied. I would recommend his service to EVERYBODY !”

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Posted 2 years ago

Hi Carol! Thank you for sharing your experiences with our technician! Being hacked is a terribly stressful time, so we always want our staff to be able to bring a good nature to their job to ensure the situation is as destressing as possible! We're so proud to hear our technician was able to be such a super star for you. Thank you for the review!

Posted 2 years ago

“The operator had a friendly and professional approach.”

Helpful Report

Posted 2 years ago

Hi John! Thank you for the feedback on how our staff were! We always love to hear how our customers find our call center and technicians!

Posted 2 years ago

“Fast efficient service. The man that they sent was very knowledgeable and explained things in a simple way so I could understand what he was talking about. Would definitely get them back out again if I have any issues again with either my printer or laptops.”

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Posted 2 years ago

Hi Pauline! We are so thrilled to hear that our technician was able to give you such a great experience through his knowledge and explanations! We always aim to make things easy to understand because we realize how confusing and annoying Geek Speak can be! Thank you for the great review, and we are happy to send out the same tech again if you ever need further tech troubles!

Posted 2 years ago

“Great prompt service every time Thanks.”

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Posted 2 years ago

Hi Alan! Thank you for the 5-star review and feedback on our service!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,680 reviews