Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,680 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,680 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Vivack was extremely helpful and explained things well. Sometimes 'geeks' are very hard to communicate with and really don't want to explain things but not your geek, he was wonderful.”

Helpful Report

Posted 2 years ago

Hi Sharyn! Thank you for sharing your experience with Vivek! We definitely agree that geek speak sucks, so we make it very important to us that we explain in ways that anybody can understand, no matter what level of tech knowledge you have. We will pass this onto Vivek so he knows you loved the visit! Thank you for the review.

Posted 2 years ago

“Regan was awesome. Very knowledgeable and had great advice. She came to sort out my phone and fixed our wifi speed also.”

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Posted 2 years ago

Hi Calvin! We are so thrilled to know that Regan has given you such a great experience in sorting out your phone and improving your WiFi speeds! We will pass on your review to her so she knows she's done a job well done! Thank you!

Posted 2 years ago

“What fantastic service and knowledge from Anthony D from Geeks on Wheels. He is an asset to the company. Very friendly, knowledgeable and conscientious and best of all the communication right from the first phone call to the end result was fantastic. We would happily recommend Geeks on Wheels to anyone.”

Helpful Report

Posted 2 years ago

Hi there! We are so proud to know that Anthony was able to be such a great asset not only for us but also for you in getting your tech up and running! We always want our process to be as easy as possible for our customers, through friendly attitudes and good communication, so we are proud to know he was able to offer all of that and more! Thank you for the 5-star review!

Posted 2 years ago

“Excellent advice and solution to slow performance of my AIO ACER desktop which is nearing end of it's useful life.”

Geeks on Wheels 5 star review on 29th October 2023

Helpful Report

Posted 2 years ago

Hi Colin! We are so thrilled to know you've had such a great experience in regards to giving you the best solutions for your old Acer AIO! We also love the picture of the classic car, hopefully, your next computer can go just as fast as the car!

Posted 2 years ago

“Listens to my issues. Responds and fixes issues, helped me to understand what I should be doing.”

Helpful Report

Posted 2 years ago

Hi Linda! Thank you for sharing your experiences with Geeks on Wheels! We always aim to offer top-notch support, and we believe a big part of that is actually listening to issues happening, and then explaining in simple ways so you can understand it! It's great to hear this is what you've experienced! Thank you again for the review.

Posted 2 years ago

“Geek on Wheels employee Regan provided a thorough and comprehensive check on my computer and offered advice and tips on various topics such as the keychain function and passwords.Being a Luddite I appreciated that she explained things in a simple easily understandable way.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for sharing your experience with Regan, we always want our technicians to be giving amazing service and it sounds like she did that for you! Clear communication and explanations are important to us to ensure our customers understand what's happening with their tech and be upskilled in their use, so we're proud to hear Regan did that for you! Thank you for the review.

Posted 2 years ago

“As usual very good service by Julieanne.”

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Posted 2 years ago

Hi Gale! Thank you for the review and feedback on Julianne's appointment!

Posted 2 years ago

“I have used GoW for many years and have always been very happy with their expertise and service. Today's assistance from AlexJ was excellent. Thank you”

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Posted 2 years ago

Hi Pat! We are thrilled to hear that you've continued to get such a great experience from us, especially with your most recent appointment with Alex! She certainly is a great technician and knows her stuff with tech! Thank you for the review!

Posted 2 years ago

“Problems all sorted thankyou.”

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Posted 2 years ago

Hi David! Thank you for the review!

Posted 2 years ago

“Sashika was very professional and efficient and sorted my phone and laptop. Many thanks Brent”

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Posted 2 years ago

Hi there! We always love hearing how our customers find their experience! It's great to hear that Sashika was able to help get everything sorted for your devices, efficiently and professionally! Thank you for the review!

Posted 2 years ago

“As always, effective, efficient search, service and communication. Thank you Nick”

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Posted 2 years ago

Hi Alan! Thank you for the feedback on our service, we're thrilled to hear Nick has been able to provide such an excellent experience for you! Thank you for the review!

Posted 2 years ago

“Great service and very friendly”

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Posted 2 years ago

Hi Cody! Thank you for the 5-star review and feedback!

Posted 2 years ago

“Timothy was a life saver. Very pleasant and capable. He helped set up my iPad.I would recommend him to any one.”

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Posted 2 years ago

Hi Penne! We always love hearing back from our customers about their appointment, and are so proud to hear that Tim was able to give you such a great experience getting your iPad set up! Thank you for the review!

Posted 2 years ago

“Vaughan checked everything thoroughly and my computer is now running extremely well. Big thanks.”

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Posted 2 years ago

Hi there! Thank you for sharing your experience with Vaughan! We're glad to hear he was able to check through everything thoroughly and get your computer up and running again! Thank you again for the review!

Posted 2 years ago

“Prompt response, TimS was very proficient and knowledgeable and sorted all my problems. Would use this company again. Highly recommend.”

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Posted 2 years ago

Hi Kevin! We are so thrilled to hear that TimS was able to provide such a great appointment through his knowledge and skill! We always want to give our customers the best experience ever so it's amazing to hear Tim was able to succeed in this and help you feel confident to use again if any future tech troubles pop up! Thank you for the review.

Posted 2 years ago

“Usually very efficient. However I have found Sashika rather slow and less knowledgable than previous Technicians that we have had. This is not a complaint, just a personal opinion. The next time I request a call I would appreciate it if you could send one of the others.”

Helpful Report

Posted 2 years ago

Hi Ron! Thank you for your 4-star review! We appreciate your feedback about your experience and will use it to upskill our technicians! We understand that your experience with Sashika felt slower than with other Technicians that you have had, so we will make sure that Sashika gets further support to get up to speed! We have added a note to your profile to remind our call center that you would like a different tech next appointment.

Posted 2 years ago

“Excellent service. Jared sorted out our problems and suggested solutions. Arrived on time and efficient.”

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Posted 2 years ago

Hi Catherine! We are so proud to hear that Jared was able to help sort out your tech troubles! We will pass on your feedback to him so he knows he is doing a job well done! Thank you for the review!

Posted 2 years ago

“Donovan is an absolute asset to your company. Excellent technician and problem solver with a very kind attitude. Would recommend him to anyone.”

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Posted 2 years ago

Hi Noreene! We are so proud to hear about how well Donavan has done for you, and for us! We certainly agree that he is a great technician and a great guy! Thank you for sharing your experience, and if you ever have further tech troubles, we will be happy to send Donavan again!

Posted 2 years ago

“Was very helpful”

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Posted 2 years ago

Hi Denise! Thank you for the 5-star review!

Posted 2 years ago

“Wonderful to have Chris do the install. Friendly efficient and best of all. A great bloke.”

Helpful Report

Posted 2 years ago

Hi Raewyn! Thank you for the feedback on Chris' most recent appointment with you! We are glad to hear he is a great, friendly guy! We always want to have lovely techs that we know we can trust in the houses of Kiwi's up and down New Zealand, so we are proud to know Chris is one of them! Thank you again!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,680 reviews