Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,680 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,680 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service. Efficient and friendly. Thank you.”

Helpful Report

Posted 2 years ago

Hi Judith! Thank you for the great feedback! We always love to hear why our customers love to use us! If you ever have further tech troubles pop up, feel free to give us a call!

Posted 2 years ago

“Jacob was so helpful and grateful for all he did. Jolly good salesman talked me into going Premium etc”

Helpful Report

Posted 2 years ago

Hi there Gloria! Thank you for your feedback on Jacob and his recent appointment with you! We will pass this on so he knows he's done a great job for you!

Posted 2 years ago

“Service excellent as always. I am constantly recommending Computer Geeks to family and friends.”

Helpful Report

Posted 2 years ago

Hi Lisa! Thank you for the 5-star review and the continued support and recommendations for us!

Posted 2 years ago

“Anthony is a great serviceman and corrected a number of requirements.”

Helpful Report

Posted 2 years ago

Hi Brian! Thank you for the feedback on Anthony's service with you! We will pass your review onto him so he gets the credit he deserves!

Posted 2 years ago

“Absolutely loved the technical support I received from Tim for my new computer . He was very knowledgeable and happy to answer any questions that I had. Would recommend Geeks on Wheels and Tim to anyone!”

Helpful Report

Posted 2 years ago

Hi there Alistair! We are so happy to hear that Tim was able to do such a good job for you getting your new computer up and running! We always want to have technicians who are well versed in technology and able to answer questions from our clients, so it fills us with pride to know Tim was able to do this! Thank you for the recommendations and review!

Posted 2 years ago

“Very prompt and came same day, offered extras, like setting up back drive and anti-virus software.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the feedback on our service, and experience! We always want to be able to offering anything and everything a computer user may need, so we are proud to hear that you appreciated the anti virus software and back up drives!

Posted 2 years ago

“Awesome! Managed to get to our problem and address what we needed to be done within minutes!”

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Posted 2 years ago

Hi Nathan! We are so thrilled to hear that we were able to resolve your tech trouble within minutes! Thank you for the awesome review!

Posted 2 years ago

“Good communicator and was efficient in what she was able to do with my problems. Turned out my printer was the basis cause of my major issues.”

Helpful Report

Posted 2 years ago

Hi Ron! We are thrilled to know that your technician was able help with all your tech troubles. It's great to hear that she was able to pinpoint that the printer was the cause of them! Thank you for the review!

Posted 2 years ago

“Prompt, reliable, efficient service.”

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Posted 2 years ago

Hi there! Thank you for the feedback and 5-star review!

Posted 2 years ago

“AS usual, we received wonderful service. Patient and clear instructions as to how to manage our devices.”

Helpful Report

Posted 2 years ago

Hi Thelma! Thank you for your continued support of Geeks on Wheels! We always love hearing from our repeat customers on why they love us so we can continue to improve on those aspects like patience and clear instructions! Thank you for the review!

Posted 2 years ago

“Came on the time allocated. Was efficient during the time spent and very friendly.”

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Posted 2 years ago

Hi there! Thank you for the feedback and 5-star review!

Posted 2 years ago

“Dean was fantastic. Great communication and explained what we needed with no hassles. Highly recommend Dean to anyone.”

Helpful Report

Posted 2 years ago

Hi Nick! Thank you for sharing your experience with Dean! He's certainly a great tech, and has been around the block a while now so has great experience and knows how to get a lot fixed! Thank you for the review!

Posted 2 years ago

“Amandeep was just so good to us and understanding as we are in the older age bracket. What a nice young man we highly recommend him he did an excellent job. Regards Jane and Peter Purnell”

Helpful Report

Posted 2 years ago

Hi Jane and Peter! We are so thrilled to know that Amandeep was able to give you such a great experience! We always understand that everyone is at a different level of knowledge with technology so we make sure to go at the speed our customers need, as that's the best to help upskill and inform them! Thank you for the wonderful review!

Posted 2 years ago

“Jared did an excellent job. Thoroughly satisfied”

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Posted 2 years ago

Hi there! Thank you for the feedback on Jared and the 5-star review!

Posted 2 years ago

“JustinA was amazingly courteous, well-presented, knowledgeable, and quickly identified the issue. Resolved expeditiously too. Will nominate him for any future Geeks on Wheels work here. Thank you, JustinA.”

Helpful Report

Posted 2 years ago

Hi Glenn! We are thrilled to know that Justin was able to bring so many amazing qualities to assist in getting your tech troubles resolved! We are more than happy to send Justin along to any future appointments you may need! Thank you for the review!

Posted 2 years ago

“Anthony D sorted out an issue we were having with our internet connection after changing service providers. He diagnosed the problem quickly, recommended an effective solution, installed a new router for us and made sure all of our devices were working. He was very good at explaining what he was doing as he went along, including what the options would cost, and he tidied up after himself too. Anthony D was also very personable, polite, arrived on time, and even coped well be being hassled by our puppy!”

Helpful Report

Posted 2 years ago

Hi there! Thank you for sharing your experience with Anthony D! We are thrilled to know that he was able to help get your internet connection resolved through installing a new router! Being able to give good clear communication is important in our services so that our customers are upskilled and informed on what's happening with their tech, so it's great to hear you mention this in the review so we know that we are doing the right thing! Thank you for the review!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Hi Ren! Thank you for the 5 stars!

Posted 2 years ago

“Thank you. Taylor was pleasant and helpful. It was good also to know the eta. Much appreciated and so easy not having to drive ourselves anywhere. Good Job! Well Done!”

Helpful Report

Posted 2 years ago

Hi Penny! Thank you for sharing your experience with Taylor! The convenience of 'we come to you' is definitely a huge factor that we think is important with tech repair! Not only is it easier for you, but also for us as we get to see your setups in your home! Thank you again for the great review!

Posted 2 years ago

“Geeks On Wheels is an amazing service, I would highly recommend this service to anyone who needs their computers fixed. Fast response, turned up the same day, I had Regan help me, and she was a SUPERSTAR!!!! a credit to your company ( give her a pay rise/bonus straight away) Professional, so clever! and a joy to watch Regan, work her magic! Thank you, thank you, thank you, Melanie :)”

Helpful Report

Posted 2 years ago

Hi Melanie! We are so thrilled to hear that you recommend us so highly! It's important to us to offer great service with great technicians and so it sounds like Regan was able to do that by being your superstar! We will let her know of the high praise you bring so that she knows she's done a phenomenal job! Thank you for the 5-star review.

Posted 2 years ago

“So we switched from One NZ to Spark..and all of a sudden our internet goes out. Smack bang in the middle of the Rugby and Cricket World cups..Not ideal. Called GOW around 10am..technician booked for 3.15..fixed by 3 :30. Phew! A great service”

Helpful Report

Posted 2 years ago

Hi Peter! It's great to hear that we were able to get you back up and running with your recent internet outage after changing providers! Internet is certainly an important factor in everyone's life now (especially when the Rugby and Cricket World Cups are on!) so we definitely recognize that it's critical to try and get there to help you as soon as possible! We are thrilled to hear we managed this for you and were able to get you going so quickly! Thank you for the 5-star review!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,680 reviews