Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 4.08

4.1 Rating 538 Reviews

78 %

of reviewers recommend Gen Mobile

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About Gen Mobile:

Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simpler, more dependable, and more within reach, wherever life takes you.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The $10 plan is the best ever”

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Posted 1 month ago

So glad it’s been a great fit for you. Thanks for sharing!

Posted 1 month ago

“Gen mobile is a good company”

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Posted 1 month ago

We really appreciate that. Thanks for being with Gen Mobile!

Posted 1 month ago

“Been waiting on a call from so called The Techinal Support for a week now my phone only works on my Wifi this is terrible far as being a Customer”

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Posted 1 month ago

Hi Cynthia, we’re really sorry to hear this. This is not the experience we want for our customers. We’re going to send you a private message here so we can gather your account details and look into this right away. We appreciate the opportunity to make this right.

Posted 1 month ago

“Maria is a great help. Helps us understand promotions and procedures for GenMobile”

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Posted 1 month ago

So glad you had a great experience. We’ll pass the kind words along!

Posted 1 month ago

“Great customer service . My international works awesome”

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Posted 1 month ago

That’s great to hear. We’re glad everything’s working the way it should, especially your international service.

Posted 1 month ago

“Super helpful answer all my questions friendly and respectful”

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Posted 1 month ago

We’re so glad to hear that. Our team works hard to be helpful and respectful, so this means a lot. Thanks for sharing your experience!

Posted 1 month ago

“Very good service”

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Posted 1 month ago

So glad to hear that. Thanks for being with Gen Mobile!

Posted 1 month ago

“Great customer service. Love it.”

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Posted 1 month ago

That makes our day. We’re so glad you’ve had a great experience with our customer service. Thanks for being part of Gen Mobile!

Posted 1 month ago

“My new phone company, I can make calls to cuba way cheaper than anywhere else! A must!”

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Posted 1 month ago

So glad to hear that. Being able to make those calls without overpaying makes a real difference. Thanks for being part of Gen Mobile!

Posted 1 month ago

“Been using Gen for a while and have been happy with the service. Got it for the international and have been pleasantly surprised.”

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Posted 1 month ago

That’s so great to hear. We’re really glad you’ve been happy with your service, especially the international features. Thanks for sticking with Gen Mobile and for sharing this!

Posted 1 month ago

“Able to use my number when I travel! This saves me buying a sim overseas.”

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Posted 1 month ago

That’s exactly the kind of convenience we aim for. We’re glad your service works seamlessly when you travel.

Posted 1 month ago

“Easy to get, coverage everywhere and I was able to use it in the Dominican Republic!! Love it”

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Posted 1 month ago

Thank you for the great review. We’re happy to hear everything worked smoothly for you, including during your time in the Dominican Republic.

Posted 1 month ago

“Gen mobile allows me to call back to the states when I’m traveling. Can’t put a price on that.”

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Posted 1 month ago

Staying connected while you travel is important, and we’re glad we can make that easy for you. Thanks for being part of Gen Mobile.

Posted 1 month ago

“I can now use in my home country. Internet speed as good as my old postpaid.”

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Posted 1 month ago

Love hearing this. Staying connected back home with speeds that keep up makes a big difference. We really appreciate you being with Gen Mobile. — Gen Mobile Support

Posted 1 month ago

“Great service . No complaints”

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Posted 1 month ago

We love hearing that. Thanks so much for the support and for being with Gen Mobile! — Gen Mobile Support

Posted 1 month ago

“Service is great and global roaming worked perfectly”

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Posted 1 month ago

Love hearing this. Reliable service at home and smooth roaming when you travel is exactly what we aim for. Thanks for choosing Gen Mobile! — Gen Mobile Support

Posted 1 month ago

“Great service fast speeds no buffering on YouTube”

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Posted 1 month ago

We love hearing this. Nothing better than smooth streaming with no buffering. Thanks so much for being with Gen Mobile. We appreciate you!

Posted 1 month ago

“Can't say enough, great pricing and the service is the same as if I would be paying 3x as much on T-Mobile. Great customer service too!!! Super reccomended .”

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Posted 1 month ago

Thanks so much for the support. We’re glad Gen Mobile is delivering the experience you expect at a price that makes sense. We appreciate the recommendation.

Posted 1 month ago

“Great customer service and very good service .”

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Posted 1 month ago

We appreciate the kind words. Thanks for being part of Gen Mobile.

Posted 1 month ago

“I love his service. He always take care of me. I’ve been dealing with him for five years. He’s really nice guy.”

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Posted 1 month ago

Thank you for the review. Providing a positive experience through our partners is important to us, and we’re glad to hear this has been your experience.

Posted 1 month ago

Gen Mobile is rated 4.1 based on 538 reviews