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Gen Mobile Reviews

4.1 Rating 542 Reviews
78 %
of reviewers recommend Gen Mobile
Read Gen Mobile Reviews

About Gen Mobile:

Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simpler, more dependable, and more within reach, wherever life takes you.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

Anonymous
Anonymous  // 01/01/2019
Gen Mobile made getting a phone supper easy and price was unbeatable.
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Posted 3 months ago
Love to hear that! We’re all about keeping things simple and affordable for you.
Posted 3 months ago
Been happy with gen service. Thank you!
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Posted 3 months ago
We’re so glad to hear that. Thanks for being with Gen Mobile!
Posted 3 months ago
Great international calling by Jen mobile love my service
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Posted 3 months ago
So glad you’re loving the service, especially the international calling. Thanks for sharing and for being part of Gen Mobile!
Posted 3 months ago
Can’t believe I can travel to Central America and use my phone with Gen Mobile! This is awesome!
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Posted 3 months ago
Love this. Staying connected while you travel is important, and we’re happy Gen Mobile is making that easy for you. Thanks for sharing your experience!
Posted 3 months ago
The $10 plan is the best ever
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Posted 3 months ago
So glad it’s been a great fit for you. Thanks for sharing!
Posted 3 months ago
Gen mobile is a good company
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Posted 3 months ago
We really appreciate that. Thanks for being with Gen Mobile!
Posted 3 months ago
Been waiting on a call from so called The Techinal Support for a week now my phone only works on my Wifi this is terrible far as being a Customer
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Posted 3 months ago
Hi Cynthia, we’re really sorry to hear this. This is not the experience we want for our customers. We’re going to send you a private message here so we can gather your account details and look into this right away. We appreciate the opportunity to make this right.
Posted 3 months ago
Maria is a great help. Helps us understand promotions and procedures for GenMobile
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Posted 3 months ago
So glad you had a great experience. We’ll pass the kind words along!
Posted 3 months ago
Great customer service . My international works awesome
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Posted 3 months ago
That’s great to hear. We’re glad everything’s working the way it should, especially your international service.
Posted 3 months ago
Super helpful answer all my questions friendly and respectful
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Posted 3 months ago
We’re so glad to hear that. Our team works hard to be helpful and respectful, so this means a lot. Thanks for sharing your experience!
Posted 3 months ago
Very good service
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Posted 3 months ago
So glad to hear that. Thanks for being with Gen Mobile!
Posted 3 months ago
Great customer service. Love it.
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Posted 3 months ago
That makes our day. We’re so glad you’ve had a great experience with our customer service. Thanks for being part of Gen Mobile!
Posted 3 months ago
My new phone company, I can make calls to cuba way cheaper than anywhere else! A must!
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Posted 3 months ago
So glad to hear that. Being able to make those calls without overpaying makes a real difference. Thanks for being part of Gen Mobile!
Posted 3 months ago
Been using Gen for a while and have been happy with the service. Got it for the international and have been pleasantly surprised.
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Posted 3 months ago
That’s so great to hear. We’re really glad you’ve been happy with your service, especially the international features. Thanks for sticking with Gen Mobile and for sharing this!
Posted 3 months ago
Able to use my number when I travel! This saves me buying a sim overseas.
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Posted 3 months ago
That’s exactly the kind of convenience we aim for. We’re glad your service works seamlessly when you travel.
Posted 3 months ago
Easy to get, coverage everywhere and I was able to use it in the Dominican Republic!! Love it
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Posted 3 months ago
Thank you for the great review. We’re happy to hear everything worked smoothly for you, including during your time in the Dominican Republic.
Posted 3 months ago
Gen mobile allows me to call back to the states when I’m traveling. Can’t put a price on that.
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Posted 3 months ago
Staying connected while you travel is important, and we’re glad we can make that easy for you. Thanks for being part of Gen Mobile.
Posted 3 months ago
I can now use in my home country. Internet speed as good as my old postpaid.
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Posted 3 months ago
Love hearing this. Staying connected back home with speeds that keep up makes a big difference. We really appreciate you being with Gen Mobile. — Gen Mobile Support
Posted 3 months ago
Great service . No complaints
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Posted 3 months ago
We love hearing that. Thanks so much for the support and for being with Gen Mobile! — Gen Mobile Support
Posted 3 months ago
Service is great and global roaming worked perfectly
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Posted 3 months ago
Love hearing this. Reliable service at home and smooth roaming when you travel is exactly what we aim for. Thanks for choosing Gen Mobile! — Gen Mobile Support
Posted 3 months ago
Gen Mobile is rated 4.1 based on 542 reviews