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Chapter Reviews

5.0 Rating 2,934 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
We were so frustrated with trying to find doctors to take our insurance and just getting the runaround. Josh helped us get the right plan for my husband, later this year I will be reaching out to him for my enrollment. He explained everything so well.
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Posted 6 days ago
Jessica was awesome. Received a phone call this morning totally unexpected and the outcome was so beneficial and so positive that I greatly appreciate her. She found ways to help benefit me in ways that I couldn’t imagine. I’m grateful.
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Posted 6 days ago
Melanie was very helpful with each step of my Medicare Supplement. Appreciate her making this transition easy for me!!
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Posted 1 week ago
What a great experience! After being very frustrated researching Medicare options for my husband, Abe was a breath of fresh air. He answered all my questions patiently and suggested a phenomenal plan. Just fantastic service overall. I have now recommended Chapter to family and friends. So glad I chanced upon this service.
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Posted 1 week ago
Doug was very helpful and explained benefits and for United Healthcare advantage I felt at ease.
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Posted 1 week ago
Mr. Tyler Eby did an excellent job at helping me and explaining everything to me. I would recommend him and the company he works for to everyone that needs help with their Medicare plans.
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Posted 1 week ago
Aaron was super helpful, patient, and knowledgeable. He explained details very well and in doing so helped me with the Medicare information I needed.
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Posted 1 week ago
The representative who assisted me, Ms. Jessica B., was extremely helpful in helping me select and come to a decision about an appropriate insurance policy. Her manner was reassuring and confident. Not only was she knowledgeable about available products, but it was clear she possessed deeper knowledge of government insurance programs. I am convinced that I made the right decision to contact Chapter, and am fortunate to have found Ms. Jessica B.!
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Posted 1 week ago
Matthew Johns was extrememly help in assisting my understanding of the process. He simplified everything and made my mind feel at ease with whats to come.
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Posted 1 week ago
Leah was extremely helpful and knowledgeable. She walked me through my options and made me feel as if I was not alone in this endeavor of beginning my Medicare journey. She made it so easy, I highly recommend Chapter.
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Posted 1 week ago
Very thorough when going over plans with me. Nice & caring attitude. I really appreciate his assistance and all that he's done to help me get the perfect medical plan for my needs.
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Posted 1 week ago
JOSH PEDERSEN has taken my account to a whole new level with a lot more benefits! He was very patient with me and found better suited benefits for my needs. I would recommend him to anyone in need!!!
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Posted 1 week ago
Doug Hall was so helpful and patient....i know i will have to call him back but he was really great!
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Posted 1 week ago
Tyler and Rachel are very knowledgeable and provided great guidance and service in identifying the best plans and processing the applications. Great experience.
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Posted 1 week ago
Noah was very helpful in getting my husband set up for medicare. he spent time explaining all of the options to us to make sure we were selecting the correct plan that was best for us.
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Posted 1 week ago
Very knowledgeable and had the information I needed.
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Posted 1 week ago
took all confusion and stress out of plan questions. And even helped with finding right plans. Thank You Carlos
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Posted 1 week ago
IndyE and Rachel M excellent service knowledgeable even though I myself is a challenging person made sure I understand different plans that would benefit my needs prescription, pricing and allowances.Great experience.Thank you Chapter.
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Posted 1 week ago
Tristan was absolutely fabulous. He was polite informative and did not waste my time. He called when he said he would call me back. 5 stars all around Michael Woodruff was also wonderful with helping me set up medicare part D 5 stars also for his professional polite knowledgeable service.
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Posted 1 week ago
Just a quick shout to make much of "agent guide" through the Medicare enrollment process. I was fortunate enough to get connected with Daniel C from New York. He was well versed in the subjects, he was thoughtful to my journey, and showed patience through the entire process. I am now officially an old guy living in Texas from the surfside of Santa Cruz ... and ending well because of the help I received. Definitely ask for Daniel if you have a choice. Flawless. We'll talk again next year when my wife signs up. Thanks!
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Posted 1 week ago
Chapter is rated 5.0 based on 2,934 reviews