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Chapter Reviews

5.0 Rating 2,932 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Shannon Davis was extremely helpful and polite. I found the process was handled in an easy and professional manner.
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Posted 1 week ago
I had the honor of talking to a gentleman by the name of Michael Falcon. Extremely helpful and went at a pace that helped me to understand. He was personable without being intrusive. I have a great sense of humor and it seemed that he has a great sense of humor. He answered every question with knowledge and professionalism. I am very pleased with the service I received and feel blessed that I was privileged to talk to such a nice man. Julia ONeal
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Posted 1 week ago
I had the honor of talking to a gentleman by the name of Michael Falcon. Extremely helpful and went at a pace that helped me to understand. He was personable without being intrusive. I have a great sense of humor and it seemed that he has a great sense of humor. He answered every question with knowledge and professionalism. I am very pleased with the service I received and feel blessed that I was privileged to talk to such a nice man. Julia ONeal
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Posted 1 week ago
My Husband and I spoke with Michael. He was very helpful in answering all our questions and a joy of which to speak. Blessings and thank you!
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Posted 1 week ago
I was looking for someone to help me, as a recent retired senior to understand and make sense of the whole Medicare/ supplement/ advantage that was confusing me. I finally found someone me that coul. I very much appreciate all the time your agent spent in helping me to understand it so I could make the best decision of what was best for me.
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Posted 1 week ago
Jaclyn was prepared, knowledgeable and personable. Although I only gave her a couple of days to prepare, she had gone over our information and company offered plan and was able to help us see the difference between the Part G and the Advantage plan that we could access through past employer.
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Posted 1 week ago
Michael Falcon helped me find a Medicare supplement plan I could afford. So thankful for his help in finding who ,where to ask. Thanks 😊
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Posted 1 week ago
Excellent customer service from Brandon. Thank you!
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Posted 1 week ago
Warm and friendly great phone call. Courtney was great.
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Posted 1 week ago
I called and spoke to Daniel he was so helpful finding me a medicare managed care program that worked with all my medicines I have to take. He was also very good going over all my options then figuring what I could afford. He was so polite and helpful! They also followed up to make sure new insurance was working with me ok. Couldnt be more pleased.
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Posted 1 week ago
I found Chapter through researching for help with Medicare. I approached them very skeptically being vary of being scammed or somehow ripped-off. The total opposite was true. They have been wonderful with their help and support. I will recommend them many times.
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Posted 1 week ago
Daniel Cheeseman was kind, patient, and understanding. This is a whole new world to me!! Highly recommend him!!
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Posted 2 weeks ago
James was so extremely helpful. He answered every question I had and thoroughly explained everything to my complete understanding. He assured me that he would contact me every year to review my needs and answer any new questions. When I only needed a plan for prescriptions that was not a commission for him he recommended it because it was best for my needs. 5 star review
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Posted 2 weeks ago
I was disappointed when I filled out my request for a consultation and did not receive a response, but because I highly respect Dave Ramsey and his organization, I called the customer service # and received a very helpful and congenial representative who was able to help me determine my best options for a Medicare supplement. Becky Bridson did a great job at setting me up with a good plan. I look forward to continuing to work with her as needed.
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Posted 2 weeks ago
Leah was so very helpful with finding the right medigap insurance for me. She answered all my questions. Thank you!
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Posted 2 weeks ago
Blessed be James! Hopefully all his guidance...and patience...will come into fruition and make these applications possible! Thank you kindly for all your time, talents, and support in navigating this 'drama'...
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Posted 2 weeks ago
Speaking with Jilly was a pleasure. She was friendly, informative helpful and graciously listen to and answered all my questions. She even answer some inquiries that I have had since I first enrolled in Medicare 10 years ago that others only made more confusing. I will be urging all my family and friends, when they are enrolling, thinking about changing plans or have any questions about Medicare or related issues to call Chapter for the best and most complete advice I have ever found. Thanks Jilly and thanks Chapter! You perform a very needed and valuable service!
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Posted 2 weeks ago
Courtney Moreno, She was very professional, knowledgeable on dual plan getting me the information pinning down everything I needed and wanted in a plan. Went far and beyond my concern of what I wanted in a plan. Wanted a ppo so i had freedom to choose my Doctors but found a hmo that I actually don't need referrals to see a specialist with other benefits that I needed and wanted.. Courtney made a stressful and hard to find plan I was trying to find on my own , without help. so unstressful she had so many plans at her fingertips. Thank you
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Posted 2 weeks ago
Matt Johns was absolutely wonderful! Definitely use this servic. It's free and unbiased.
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Posted 2 weeks ago
Very polite and professional, Jessica is very knowledgeable and helpful also I enjoyed chatting with her as well.
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Posted 2 weeks ago
Chapter is rated 5.0 based on 2,932 reviews