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Chapter Reviews

5.0 Rating 2,932 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
KC Kosonovich was a great help for my husband and I on the D med. plans. He went beyond giving me step by steps instructions on enrolling through the Medicare D. We really appreciated his help. Sonja & Larry Speake
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Posted 1 week ago
Venus Hernandez is absolutely wonderful in helping me set up my Medicare Plan. She very patiently explained the different Part A and Part B Plans providing valuable information on which plan is best for me. Thank you so much Venus for your professionalism and extraordinary demeanor. With Gratitude, Melissa Berg
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Posted 1 week ago
I could not be more satisfied about my experience working Chapter to help me through my initial Medicare application process. I consider myself a pretty smart guy, and I did not expect the process to be as complex as it was. Thanks to Chapter, I am confident that I made the best choices to fit my needs. My former employer offered a similar third-party Medicare advisor service and I had initially stated working with them. Once I started the relationship with Chapter I stopped working with the other company. Noah Wilson was the representative I worked with at Chapter and he could not have been better. He was SO knowledgable, pleasant, and patient! He made sure I understood everything - especially when he sensed that I was unsure about something. I was going to wish future Chapter clients that they get an opportunity to work with Noah, but in reading some of the otherv reviews, it seems that my experience was not unique and that most/all of the Chapter representatives are top-notch.
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Posted 1 week ago
The representative, Douglas Hall, that I worked with was extremely patient and helpful. He endured all of my interruptions and answered every question (and boy did I have questions!). He was amazing. He never pushed a specific plan or provider he just asked me questions and answered all of my questions until we ended up with the Medigap plan that I chose. I've been trying to figure out Medicare since my unexpected layoff back in February and I've talked to so many companies that just wanted to push their product rather than answer my questions. Douglas was very courteous and kind. Chapter was a great resource for me.
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Posted 1 week ago
It was extremely overwhelming figuring out how to change medical insurance from NYS to Florida. Not to mention the stress of moving a home with 25 years of “collectibles “ . Within two days of talks Mike Falcon from Chapter service we were able to find a plan that appears to met our needs. I really hate writing reviews before I’ve tried a product but the representative put our minds at ease. He was professional & listened to endless questions. Was amazed with his patience and professionalism. Thank you, you have no idea the amount of stress that has been lifted off us.
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Posted 1 week ago
Josh Pedersen, my new licensed Medicare advisor was very nice, patient, knowledgeable and professional. He assisted me with enrolling into the Medicare Supplement Plan, that meets my needs as requested. He answered all of my questions! He has also provided me with his contact information, should I need any assistance in the future regarding my Medicare supplement plan. I also want to that Dr Ed Weir and his YouTube podcast. He’s very knowledgeable and professional and why I chose Chapter to assist me with my Medicare Supplement Plan needs. He’s the go to guy for any questions regarding social security and Medicare for me. Definitely going to recommend this organization! Thank you and keep up the great job!
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Posted 1 week ago
It was a pleasure having Jessica Boeggeman, Licensed Medicare Advisor helped me in processing my enrollment. Jessica was very professional and well informed about the enrollment information program. Thank you for all your help. Best regards, Jorge Cruz.
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Posted 1 week ago
Michael took all the stress out of making these decisions and helped me a great deal
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Posted 1 week ago
Leah Rubianes is very knowledgeable and helpful. As a former life & health agent, 40 years ago, I had a lot of questions. She answered everything to my complete satisfaction.
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Posted 1 week ago
I had the greatest time talking to Michael ! He was pleasant and and articulate and gave me a positive answer to every question I asked. He spent a huge amount of time to answer each question I had and waited for my phone to be repaired, for 3days. I really hated to turn down the plan he mapped out for me, and I may have made a big mistake for doing that, but only time will tell! I am grateful to him for all of his time that I used up. Thanks to Michael Fulton.
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Posted 1 week ago
Lady was very helpful and knowledgeable.
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Posted 1 week ago
Kayla Torry was amazing! She explained everything in simple terms and showed me options that I hadn't heard of before. Very grateful for her expertise and patience!
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Posted 1 week ago
Mike Falcon was extremely knowledgeable and helpful in my health needs. Through his guidance and help I was able to choose the perfect coverage. He was consistent with calling me to help me with the process of the enrollment and was available whenever I needed his feedback. I will keep Mike in my call list for future needs. I give him an 5 star review.
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Posted 1 week ago
Toni was amazing. Not only did she help me select a plan, she was very thorough in explaining that plan. I will highly anyone I know who is looking for a Medicare Advantage Plan!!
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Posted 1 week ago
Bennett is extraordinarily helpful. He is patient, thorough and a pleasure to work with! My new plan will save me a considerable amount of money and has better levels of coverage. I highly recommend. Thank you Bennett!
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Posted 1 week ago
they know everything about Medicare. I had courtney she was professional positive upbeat and just the voice I needed for the task at hand! she went over everything right down to my drugs and my proposed surgery that the doctor might wanna do. All of my current doctors were on this one plan called scan so that’s the one we did. Thank you, courtney for all your attention and help!
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Posted 1 week ago
Justin made the process easy quick and painless. Answered any questions I had and I feel good about the outcome. So far so good, thanks Justin
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Posted 1 week ago
My fiduciary, Benjamin Bowen recommended your Co. I was very happy with the help that I got at Chapter, by, Spencer. He was helpful, courteous & quick. He found Med Ins. for me with equal coverage for $60.00 / month. And because it was my birthday month, I can start saving right away! Great Co. & a great employee! Thank you!
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Posted 1 week ago
My fiduciary, Benjamin Bowen recommended your Co. I was very happy with the help that I got at Chapter, by, Spencer. He was helpful, courteous & quick. He found Med Ins. for me with equal coverage for $60.00 / month. And because it was my birthday month, I can start saving right away! Great Co. & a great employee! Thank you!
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Posted 1 week ago
I have often heard stories regarding the challenges to Medicare enrollment. Why else would there be so many who just put it off. Chapter’s approach to the medicare enrollment is amazing and most importantly people like Shannon Davis. Her knowledge, responsiveness and professionalism is noteworthy beyond outstanding. She epitomizes customer service and most importantly customer experience. I can state with confidence that she is an impact person that created tremendous value for me as I navigated the medicare process.
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Posted 1 week ago
Chapter is rated 5.0 based on 2,932 reviews