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Chapter Reviews

5.0 Rating 1,437 Reviews

99 %

of reviewers recommend Chapter

Company Reviews

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Venus is very knowledgeable, professional and was a pleasure to work with. Venus was patient and thoroughly explained the various options available to my wife and I so we won’t incur any penalties. Thanks so much Venus!!”

Posted 6 days ago

“Ms Latiera Carpenter is amazing! She provides incredible insight and information. She is personable, and she is sincere and honest. She is also very intelligent and knowledgeable as well as kind and understanding. Ms Carpenter greatly aided me with finding the perfect solution for my situation. I am indebted to her and Chapter. Ms Latiera is a fantastic person and resource. She is very much appreciated and respected. Thank you, Latiera, and thank you, Chapter! Blessings, Charles North”

Posted 6 days ago

“Sophia was such a blessing to me as she took her time to understand my situation. She was extremely patient and listened to my concerns as I am going through a major life change and she helped me find the right coverage and explained what needed to happen. She said she would get my coverage and talk with the insurance people and explain what was going on. It took so much stress off of me to know she was there to help. Thank you because it meant so much to me that you cared!”

Posted 1 week ago

“Jonathon was wonderful to work with. We really appreciate the time he took to go over our information and to explain everything to us.”

Posted 1 week ago

“Hollie has been so quick to respond to any of my questions and I feel like I really have someone to guide me through this very confusing process. I’m so pleased!”

Posted 1 week ago

“Stephanie was very kind, professional and understanding about my need for supplemental insurance following the death of my husband. She presented the information in an understandable way. With her help I was able to navigate one of the many things that must be dealt with after a death. I appreciate her help.”

Posted 1 week ago

“Responsiveness, courtesy, knowledge, clarity - what more could you ask for. Lati had it all.”

Posted 1 week ago

“I would have had some real problems with Medicare Part B had it not been for Johnathan's assistance. I was having problems submitting my application and he spent over 2 hours on the phone with me until it was complete and accepted.”

Posted 1 week ago

“We would like to thank John Andrew for his patience, kindness and help with the Medicare process. We were stressed out and he helped remove that instantly. We recommend him without reservation.”

Posted 1 week ago

“I made a snap-decision to retire ASAP and the process and timing of applying for Medicare became my most critical issue- I did not want to be without Medical coverage for even a day. Rachela understood my concerns, walked me through every step of the Medicare process and was caring and extremely responsive the entire time. With her help I was able to carry out my immediate retirement plans. Thank you Rachela! I could not have done it without you!”

Posted 1 week ago

“Very professional and helpful, answered all my questions”

Posted 1 week ago

“Wasn't sure what to expect when I dialed the tf# but when Noah answered and begin to work with me on my specific needs.. I was pleasantly surprised. He aligned my expectations for next steps which followed like clockwork! Thanks Noah and others that reached out in support of making this transition simply amazing!”

Posted 1 week ago

“Spoke with Dave today as my first call. I was inquiring about a Medicare Supplement for my spouse ( and for myself in a few months) and Dave was extremely helpful in asking questions and helping me with quotes. As we want Blue Shield of California he explained he cannot sell that , however his boss can and offered to have him call me this week. So if he does that it will be wonderful and then I can happily use them In November for myself. This said I look forward for the follow through. And if he does my 5 stars will stay.”

Posted 1 week ago

“Venus was wonderful in explaining options and prices. She was extremely knowledgeable and made a stressful process so much easier than I anticipated. She was patient, friendly and professional.”

Posted 1 week ago

“Noreen was very helpful and answered all my questions. She was very helpful and loved her personality 😊”

Posted 1 week ago

“Great experience working with Jonathan McKnight. I had quite a few calls with Jonathan over a period of a few months. I was armed with quite a bit of information about Medicare and a LOT of specific questions. Jonathan answered all of my questions in great detail and walked me through the whole process of enrolling in my medigap plan. He's very professional, articulate, respectful, and knowledgeable. Jonathan had great empathy and understanding going through this huge life decision. I highly recommend working with him. I hope I can continue to work with him going forward.”

Posted 1 week ago

“Jonathan McKnight was very helpful in helping us choose the right plan for us. He was very knowledgeable and personable and gave us good advice.”

Posted 1 week ago

“Tristan and Hollie were so helpful and easy to work with!!”

Posted 1 week ago

“John was on time and well prepared. Considered our unique situation and was clear and concise. Spoke to a level we could understand. Well done.”

Posted 1 week ago

“Lati (LaTiera) helped my wife and me with the entire process, specifically, identifying the supplement and prescription plans, answering questions and applying for the coverage. She was great throughout the process. We’re looking forward to continue to work with her in the future.”

Posted 1 week ago

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Chapter is rated 5.0 based on 1,437 reviews