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Chapter Reviews

5.0 Rating 2,933 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Very polite and professional, Jessica is very knowledgeable and helpful also I enjoyed chatting with her as well.
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Posted 2 weeks ago
Robert was awesome. Spent as much time with me as needed and was very cognizant of my needs. Thank you Robert.
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Posted 2 weeks ago
James Dunlap was so patient and helpful. He truly cares about the people who dont understand the ins and outs of all of this. Thank you James
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Posted 2 weeks ago
Chapter is an amazing service. Bennett Osborne was very patient with me and helped me to understand and make the best decision for my needs. Thank you Bennett and thank you to the Chapter Team.
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Posted 2 weeks ago
Your reprehensive Josh Pedersen was extremely helpful to me in getting my Medicare Part B as well as my part D prescription coverage done.
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Posted 2 weeks ago
We worked with Stan Gates. He was top-flight. His knowledge of the maze of choices was thorough, but more importantly he simplified the structure of the system into a "see-and-say" presentation. This three-point "overview" made it simple for us to understand, and helped us ask better questions. From this one hour exchange, we now have the confidence that if we have a question or hit a snag, we can call Stan at Chapter and there will be an ally on the other end of the line. Well done.
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Posted 2 weeks ago
Jacklyn was very helpful, and so kind finding me an affordable plan, chapter has teams that are very professional and knowledgable, I am so thankful for their swift reply to my circumstances. Thank you Ray for guiding me through the process and making sure we were able to get covered.
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Posted 2 weeks ago
Joshua Pedersen was such wonderful help. I thought enjoyed talking with Josh.
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Posted 2 weeks ago
Being new to Medicare, I was so pleased to receive help from Chapter. I am very grateful for the professionalism of Leah Rubianes, for steering me in the direction I wanted with the Medicare Gap insurance. Leah is a great asset for your company !!! I also received help from Daniel Galaviz and I was appreciative of his Professionalism as well. Thank you for your help !!! Robert Gassert
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Posted 2 weeks ago
William was so kind, helpful, patient and understanding. He answered all of my questions and did his research to find me the best coverage for my area. I had put off this phone call for a few weeks due to hesitation in my lack of knowledge with Medicare but in the end William had the necessary knowledge and found the right fit for me.
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Posted 2 weeks ago
I just signed up for Medicare Parts D and G with the assistance of Chapter. Matt, my Chapter representative for Part G and Lorri my Chapter representative for Part D were incredibly friendly and helpful. I really appreciate how efficient Chapter made this process for me.
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Posted 2 weeks ago
My husband and I had a very good experience with Mike. He really took the most time to carefully explain everything compared to several other agents with different companies. He saved us hundreds of dollars. We're very glad that we got him as our agent. We would highly recommend him to any of our family or friends.
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Posted 2 weeks ago
Ben was very efficient and wanted to understand my needs/questions before just dumping information on me. I really appreciated that he listened to me first. He also provided very pertinent information when he realized I had not learned something in my own research. Thank you Ben.
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Posted 2 weeks ago
Melanie Gross was very helpful and patient in finding me the best plan that included my needs and doctors. Chapter assisted getting my plan through and I am looking forward to them being my advocate with Aetna when needed. Thanks again to Melanie and the Chapter team.
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Posted 2 weeks ago
Sarah Kohllman is the Best! She put a lot of time and effort into transitioning me into an approved Medicare Advantage Plan for Trinity Health. Sarah displays the utmost in professionalism and is very detailed oriented. She made sure that I understood all of the details for my new health insurance plan. She also ended our conversation with letting me know that I could call her with any issues or questions in moving forward with my new Medicare Advantage plan. And I know that she means what she says. Thank you, Sarah, for an exceptional experience and for resolving my insurance dilemma. I so appreciate it and you!
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Posted 2 weeks ago
William was personable and provided me with the necessary information to understand the process and options with Medigap plans and medication coverage. In addition, he did the application for me for the medigap plan I selected. I greatly appreciated his assistance and would recommend this service to anyone who needs Medicare plans.
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Posted 2 weeks ago
Brandon Kauffman was extremely helpful and patient with us. Thank you guiding us through this time of transition for us getting ready to retire. Roger and Vicki Cooper
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Posted 2 weeks ago
Bennett Osborne provided me with the most clear and concise explanation of Medicare possible. When I signed up for Medicare, no one explained to me that I needed to make additional choices so I found his explanations to be extremely helpful.
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Posted 2 weeks ago
Bennett explained everything really well, and was easy to work with. Highly recommend!
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Posted 2 weeks ago
Matt was very informative with Medicare plans and what plan was the best for me. He answered my questions thoroughly and his suggestions were very beneficial
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Posted 2 weeks ago
Chapter is rated 5.0 based on 2,933 reviews