Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,322 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good. No awful squeaks when moving around the bed. Good delivery service”

Helpful Report

Posted 3 years ago

“This is not great timing to ask for a review as I am still waiting to receive the bed - it is already 2 days late and no one has let me know when it is coming. All i have been told is it is delayed.”

Helpful Report

Posted 3 years ago

Good Afternoon, We are sorry to hear your delivery was delayed. There hasn't been any communication from you, except this review, or the couriers to make us aware of this. Please accept our apologies if you have attempted to contact us and this is not showing on our systems. I have checked your tracking number and FedEx were experiencing local delays in your area on the 12 and 13th. I can see that your order was successfully delivered today at approx 12:55 this afternoon. Please accept our apologies for any break down in communication regarding your order and for the unfortunate delay within the couriers transit time. Kind Regards, Marie Customer Service Manager

Posted 3 years ago

“Instructions are inconsistent so waste time. All screws together in one bag makes it take much longer to find the right sized screws and put together. Headboard had no guide holes in it, so again wasted time trying to line things up accurately. Hinge was put together incorrectly so I had to dismantle and then out it back together. Wrong sized foot and head rail were provided. Customer service have tried to send the correct pieces quickly, however they will still arrive after the day I have surgery, so have no bed to recover on.”

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Posted 3 years ago

“Easy to put together. Looks good and good quality.”

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Posted 3 years ago

“We are thrilled with our recent purchase from Get Laid Beds. We bought a Deco bed for our son’s bedroom. The bed is a beautiful design, the quality of the bed is fantastic and we found the service from start to finish faultless. It was a pleasure to have an efficient and polite delivery team come to our home. I would highly recommend a Get Laid Bed.”

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Posted 3 years ago

“Great from start to finish. Good communication from point of order through delivery. Easier than ikea to assemble. Bed looks good quality and well finished.”

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Posted 3 years ago

“The company makes lovely beds and delivered on the arranged date. Haven't yet put the bed together so I can't comment further on this. The delivery was on time and they kept on touch all the time. It was very difficult to get the mattress all the way upstairs but I'm not sure if I was paying for this service.”

Helpful Report

Posted 3 years ago

“Arrived as said. Like the look. Tougher to assemble than anticipated. Couple of slight chips but not enough to complain and have no intention of trying to dismantle. Comfortable first night.”

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Posted 3 years ago

“Superb products and superb customer service”

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Posted 3 years ago

“I needed a new bed, having returned from hospital and been lent a hospital bed. and my son had just bought one from you. with which he was very pleased. The bed I have bought is excellent am I am very happy with it. It is extremely well made and strong, It looks very smart and was not difficult to construct, although of course I did not construct it. If I had a smart phone I would send a photo of it.”

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Posted 3 years ago

“Bed arrived yesterday, as I’m in N Ireland I had to assemble myself. Straightforward to build and the instructions were easy to follow, took around an hour, and the bed is beautiful! Had the best nights sleep ever!”

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Posted 3 years ago

“As a company you should pay for better insurance so your vans can be left more than 400 yards from the property you’re delivering to. I had parking permits for your van and there was a street literally 30 seconds away where it could have been parked but your policy insists on it being parked in eye view of the property. So I had to take time off work and build the bed myself after ordering white glove service and this was after a long lead time delivery.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for taking the time to leave a review. We are very sorry for your experience. I can see that the Logistics Manager has spoken with the delivery team directly regarding this and will be managing the individuals accordingly and reviewing any changes to make where possible. We are sorry that they did not assemble on the day. I can see that we offered to attend on a different day but this was not suitable for yourself and you have opted for the assembly refund and to assemble it yourself. We are very sorry for your experience with the Get Laid Beds delivery team, this is not what we expect to offer for our customers. Kind Regards, Marie Customer Service Manager

Posted 3 years ago

“the bed is great the instructions are Terrible!!!”

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Posted 3 years ago

“The delivery was so easy and so smooth. The bed itself was really easy to make, we went for the White Glove part assembled. The bed is beautiful, and an amazing quality. Would absolutely recommend anything and everything from this company.”

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Posted 3 years ago

“Very good quality bed and fast delivery. Loved putting it together as you can tell the quality of the material and the craftsmanship that goes into it. The design is simple and effective.”

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Posted 3 years ago

“Such a fabulous company. Your oriental bed is perfectly compact for our needs and was a dream to put together. Build quality and customer service both excellent. Would thoroughly recommend you to my family and friends”

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Posted 3 years ago

“Great communication and the ordering, and delivery all very good”

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Posted 3 years ago

“Great bed and service thankyou”

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Posted 3 years ago

“Good solid bed. Looks great. Arrived on time. Easy to assemble”

Getlaidbeds.co.uk 5 star review on 11th December 2022

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Posted 3 years ago

“Arrived damaged very upset. Don't trust online beds. Good quality bed though.”

Helpful Report

Posted 3 years ago

Good Morning, We are very sorry for the way in which your delivery arrived to you. We work closely with our couriers and it is disappointing to see an item delivered with delivery damage. Please email directly to customer service at hello@getlaidbeds.co.uk with photos of the damage and they can look into getting this resolved for you. Kind Regards, Marie Customer Service Manager

Posted 3 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,322 reviews