Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 2,127 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,127 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

Tell us how Getlaidbeds.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getlaidbeds.co.uk 5 star review on 23rd August 2025

306

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering process and updates to keep you informed. The delivery/assembly chaps were courteous and knowledgeable.”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Beautiful bed, good customer service, good delivery. Highly recommend”

Helpful Report

Posted 2 years ago

“The product is sturdy and looks nice. Construction is a bit unsophisticated. Enough screws will make anything stay up. No nifty knock down fittings here. You will need a drill and driver bit to assemble. It suits our needs but seems pretty overpriced for what it is.”

Helpful Report

Posted 2 years ago

“There was a unforeseen problem on the day of the delivery. However, the transport Manager and his colleagues personally brought my bed to me. They went above and beyond to meet my needs. The bed is beautiful and very comfortable. It looks great and feels great. Highly recommend”

Helpful Report

Posted 2 years ago

“Website was easy to use and order from, Oxford frame delivery on time and GLB’s men were very polite and helpful. Pleased with frame, looks good quality.”

Helpful Report

Posted 2 years ago

“The low platform bed is fabulous. Delighted with it.”

Helpful Report

Posted 2 years ago

“Good product very pleased with the bed. Delivery was ok, attitude of men a bit too sharp. We had paid for the bed to be assembled but it wasn't on their ticket so confirmed with head office it was and they were a bit begrudging even though it only took them 7 minutes to assemble. Fine when they left.”

Helpful Report

Posted 2 years ago

“Bed looks and feels amazing. Feels very solid and was easy to put together. Company was very easy to order from and the delivery was handled great.”

Helpful Report

Posted 2 years ago

“Love our new bed, the coffee finish it beautiful and the frame is very sturdy.”

Helpful Report

Posted 2 years ago

“Fantastic bed and great customer service - thank you!”

Helpful Report

Posted 2 years ago

“We ordered a king size Oxford bed, it arrived promptly and was easy to put together with my 7 year old. When I opened a box the aroma of real wood hit me and it was clear that the materials were solid and gave me confidence that it will last well.”

Helpful Report

Posted 2 years ago

“The quality of the product is superb! My only criticism is the instructions! They are a bit vague! For example it did not say about spacing the slats but worked it out for myself.”

Helpful Report

Posted 2 years ago

“Lovely solid bed with tons of storage.”

Helpful Report

Posted 2 years ago

“I am unable to give a rating for the bed as the wrong bed was delivered. I have to arrange for another delivery date.”

Helpful Report

Posted 2 years ago

“We were initially pleased with the quality of the wood and the packaging, however, much to our disappointment, the pre-drilled holes were appalling - most of them were in the wrong place, so my husband had to fill them and re-drill the holes (pictures attached). Once this was sorted, the drawers looked good.”

Helpful Report

Posted 2 years ago

“Arrived on time pretty easy to put together but I have a simba matress and it was a bit too big to drop into sides of the bed and leave enough space”

Helpful Report

Posted 2 years ago

“Having to pay between £25 and £75 for delivery depending on what day you want is acceptable if it turns up. Sadly 2 of the 4 boxes did not arrive. 5 days went by before the other 2 turned up. Someone has to be in for delivery = 2 days down in salary for time off. Customer service at Get Laid Beds is slightly disappointing as it was clear that they pass all responsibility over to the courier for any delays. Even after pointing out that my contract is with GLB and I have paid GLB the fee, they held their hands up to all responsibility and blamed the courier 11 times in 1 phone call. All the while - still no bed. I will say that they did try to contact the courier and did call me back, however, still had no resolution to the issue "it's the courier's fault" x 11! Worse even is the instructions for the bed. TOTALLY USELESS! 3 of the pieces in the nuts and bolts kit were not even mentioned in the instructions. Even though it's flatpack you really would need to know your DIY stuff well to work out where these bits went. We have had to back track and take things apart 3 times while putting this bed together, just in order to add in the steps missing from the instructions. Even then we got to the end and found something else that had not been included. We are yet to add this in as taking the bed apart again is really hard work. None of this is worth the money or time, when there are so many other companies out there to choose from. The quality of the product is ok - it's not the best by a long way, but it does the job. There are lots of options with other companies to buy a bed from - my suggestion would be to use another one. After several calls, they did agree to refund me the delivery fee - which was where the 1* came in.”

Helpful Report

Posted 2 years ago

“The package was delivered on time and was easy to put together. Excellent quality and looks fantastic.”

Helpful Report

Posted 2 years ago

“Delivery on time, assembly (paid for) quick and efficient. The bed is soundly constructed and as described on the website. Would recommend”

Helpful Report

Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,127 reviews