Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 2,126 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,126 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 23rd August 2025

306

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with my bed, super simple to put together, very strong and sturdy”

Helpful Report

Posted 2 years ago

“Good quality bed, easy to put together, you get what you pay for these days and don't be put off if the price appears high as the quality is even higher, would recommend, great bed .”

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Posted 2 years ago

“Excellent quality beds, great customer service and very efficient delivery.”

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Posted 2 years ago

“Our granddaughter is 'over the moon' with her birthday/Christmas present. It is dressed with feminine bedding, drapes and pretty tie-backs and she absolutely loves it. After a little 'confusion' about payment and delivery, it arrived and was assembled within 45 minutes, packaging removed and room left very tidy.”

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Posted 2 years ago

“So far very happy with the bed. The process, delivery, installation was very smooth. The guys who delivered took care to make sure it was installed correctly.”

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Posted 2 years ago

“Was looking forward to my bed. Some screws were missing and stain was patchy. Needed electric screwdriver to put it together.”

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Posted 2 years ago

“I am very happy with the service I received from Get Laid Beds. Very helpful in finding exactly what I was after and the bed is lovely!”

Helpful Report

Posted 2 years ago

“Wonderful bed, arrived on time and quite easy to assemble. Very sturdy and beautifully made. My only suggestion would be to make the instructions for assembly more clear to avoid any confusion as they are a bit vague and the illustrations a bit hard to understand.”

Helpful Report

Posted 2 years ago

“Brilliant service from first enquiry to delivery and assembly. Communication was excellent, we always knew exactly where we were in the process. The people who assembled the bed were lovely, and even gave our dog a dog biscuit! And on top of all this the bed is the most comfortable that we have ever slept on - thank you!”

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Posted 2 years ago

“Delivery as expected Quick assembling”

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Posted 2 years ago

“Great bed, great service! Pleased to have gone with a smaller but well-reviewed brand rather than a massive chain. We bought the Oxford bed in Cinnamon finish. Lovely tone to the wood. Clearly well made and good sustainability credentials too. Fits beautifully in the space. Really comfy so far (we're a week in). Couldn't quite face the assembly in amongst everything else with a house move - so pleased we paid the £25 extra for that, it was such good value! The two people who delivered and assembled were prompt, polite and friendly, put it together in no time and took the packaging away too. All in all a great experience, which seems a bit harder to come by in general at the moment, so we're all the more grateful to Get Laid Beds!”

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Posted 2 years ago

“Good service, great value for money ,”

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Posted 2 years ago

“Great service and good quality bed!”

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Posted 2 years ago

“Every thing was perfect. The bed is lovely, the team arrived promptly set up the bed quickly, were polite and friendly Communication throughout was easy.”

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Posted 2 years ago

“On the whole pleased with our purchase of the Low Tokyo Bed. It went together quite easily although using screws which does not make it possible to disassemble if it were moved, as other beds. The stained pine looked good considering it was stained pine. Value for money? Slightly overpriced I'd say, but on the whole we are pleased with the bed. One thing though, our delivery was at 8:20pm and the driver (on his own) had started out at 4.00am that morning and had three more drops to make before driving back to Leicester. Is this even legal? Perhaps not safe to himself and other road users on the drive home.”

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Posted 2 years ago

“I like the bed but it’s a shame there is a gap at each end of the mattress meaning dust can get in in the storage space underneath (as it’s an ottoman). The delivery was over two hours later than the delivery slot which I guess happens but wasn’t acknowledged by the delivery team. The delivery team didn’t seem in good comms with the customer service team as they didn’t know they needed to set up the bed and that I had arranged parking for that which I’d told the head office. There was a slight damage to one of the planks but too much hassle to return.”

Helpful Report

Posted 2 years ago

“The bed is great but the courier used (FedEx) were awful. They didn’t attempt delivery on my selected day but didn’t tell me they weren’t going to make it so I missed a day of work unnecessarily. They didn’t communicate that they were going to try and deliver the day after my chosen day or the day after that so I missed these two attempts. I received an email asking if I wanted to amend my delivery but when I tried the link it said this option was unavailable. In the end, I drove to the depot to collect the bed directly from there as I couldn’t get a clear answer about when a convenient delivery could be made. The majority of staff or virtual chats I spoke to at FedEx were very unhelpful. I tried contacting Get Laid Beds but unfortunately they were unable to help because the bed was with the courier already which is understandable. I would recommended Get Laid Beds for a bed but would advise you collect if you can or request a different courier so you don’t have to deal with FedEx. The box was damaged too but I don’t know if that was Get Laid Beds or FedEx and luckily it didn’t affect the product.”

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Posted 2 years ago

“Dealing with this company excelled from start to finish. Lots of questions answered promptly and patiently. Delivery on time and our bed went up three flights of stairs with no problem because of the sensible packaging. Beautifully made and easy to put together...we ordered another one the same day!”

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Posted 2 years ago

“Very good quality bed. Ordering online was easy, tracking given on the day, men who delivered polite and fast at putting bed together. Very happy and would use the company again.”

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Posted 2 years ago

“Lovely bed frame however, ordered a king size and at the same time ordered a remit matress, they dont quite fit, the bed is a good 5 centimeters bigger all round than the matress or could be the matress is not the right size. No big deal, just saying. Good service though, delivered on time.”

Helpful Report

Posted 2 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,126 reviews