Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,322 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 21st December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful to the end. Great communication. Nothing too much trouble. No fuss problem fixing. Thank you.”

Helpful Report

Posted 1 year ago

“Customer service was very good. We had a small issue and they were quick to respond and solve the problem. Very friendly team that affixed the headboard for us. Love our new Superking!”

Helpful Report

Posted 1 year ago

“I was very disappointed in this Ottoman bed. The price is for a premium item, but the quality was only just acceptable. I am highly experienced and confident at building furniture but the instructions for this build are truly atrocious (at one point an illustration shows screws entering the incorrect holes), and some of the pilot holes were drilled so poorly that it was impossible to assemble components straight. We got there in the end, but with blood, sweat and tears. Definitely would not recommend, and would not buy from Get Laid Beds again.”

Helpful Report

Posted 1 year ago

“Lovely sturdy frames and easy to use website with plenty of pictures. Including pictures from other purchasers is valuable”

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Posted 1 year ago

“inpossible to put together so far. The wood is so hard that using my electric screwdriver has blunted all the screws as the wood is so hard, and the holes only have drilled, so sewing into them has left blunt screws wedged half in and half out, and I have had to use pliers to twist them out. Now I need to get new screws to replace them and find another method to assemble the bed. Still sleeping on the floor weeks after it's delivered. Considering the price, having just moved into my first home and buying myfirst bed after always renting, I am very disappointed. I had always wanted my first bed to come from this company.”

Helpful Report

Posted 1 year ago

Good Morning, We are very sorry to see you are having issues assembling your bed you received 4 days ago. There hasn't been any contact from you to the customer service team requesting help. They may be able to offer assistance on how to assemble the bed over the phone or, if needed, they will request images or videos of what's occurring so they can offer further advise. Please do contact the customer service team directly as we are unable to assist through reviews. Kind Regards, The Escalations Team.

Posted 1 year ago

“Lovely bed, I couldn’t have assembled it but a friend who’s a carpenter did, he was impressed with the quality. The drawer scrapeds the bed leg , so had to put a pad to prevent scratching. Mattress is deep and perfect .”

Getlaidbeds.co.uk 5 star review on 13th June 2024

Helpful Report

Posted 1 year ago

“Just received the bed and it was a very quick and easy assembly. The bed is sturdy and looks incredible. We are very excited to have it in our home.”

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Posted 1 year ago

“Good solid construction, easy to assemble, very helpful when I needed to move the delivery date, good looking bed”

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Posted 1 year ago

“We are very pleased with our bed frame. All the pieces were in the packaging including all the screws and washers. Every piece was nicely finished and it fit together perfectly. My daughter is very pleased with it.”

Helpful Report

Posted 1 year ago

“Lovely bed, very sturdy and very easy to assemble. So pleased with purchase. Thank you.”

Helpful Report

Posted 1 year ago

“My bed-frame is neither a UK double nor a Euro one too, but dimensions in between. So no mattress from anywhere would fit properly. Until I found Get Laid Beds who made me a custom sized mattress and advised me on the tolerance measurement. It's saved my bed! And it's comfy too...”

Helpful Report

Posted 1 year ago

“Purchased the space saver ottoman bed - and its really good, everything I expected once assembled. I had to go self-build though as GLB's dont do the "assembled for you" option unless you are pretty local (I am about 1hr 15mins away and they wouldnt offer it) - so bear that in mind if you aren't good with tools etc. The assembly was ok but the instructions do miss out some bits .. the pine "connector" blocks for example ... nothing on them at all (though you can work it out after a head scratch or two) .. the gas strut is also a pretty tight fit on the bottom rail meaning the screws have to go in close to the edge of the rail (that bit is pine and you need to be careful not to split it).. GLB's - you could do a lot better there. I am happy with how it turned out though - but you need to take care in a couple of spots.”

Helpful Report

Posted 1 year ago

“Great communication, great value, quick delivery and super easy to put together. Would highly recommend Get Laid Beds”

Helpful Report

Posted 1 year ago

“The bed is perfect, easy to assemble. Delivered on time.”

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Posted 1 year ago

“I had extreme difficulty screwing in two screws as there were no pre-drilled holes, as a result the bed is not assembled as it should be but seems sturdy enough. I actually injured the palm of my hand attempting to fit these two final screws. The chosen finish was perfectly applied to all areas. Aside from the issue with the two screws, overall a positive experience and build quality is good.”

Helpful Report

Posted 1 year ago

“Be very careful what you order. I wanted oak, picked the "untreated" option towards the end of ordering process, which changed it to pine. Devastated. They blamed me.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide us with your review. We sincerely apologise for any confusion that may have arisen regarding the finish you selected. By selecting the "untreated" option you opted for something completely different from Oak. You selected Scandinavian Pine. In order to receive a solid Oak bed, the Oak finish needed to be selected at the time of placing the order. We could not anticipate your desire for a different finish other than that you had selected. Please do continue to liaise with customer service directly in regards to you order. Kind Regards, The Escalations Team

Posted 1 year ago

“Only adverse comment is that the assembly instructions could be a lot better and a link to a video tutorial would be really helpful. Part identification in the instructions is a bit vague, and the instructions I got with my bed were generic rather than bespoke to my product. The way the website works is also a bit clunky and could do with a good update. The bed itself is excellent quality.”

Helpful Report

Posted 1 year ago

“From the look, quality finish, sturdy frame to comfort, the Low Tokyo bed in Sapele with a cherry stain is an absolute joy. We couldn't have asked for a better purchase for our new dormer bedroom. This is clearly bed that will last us for years to come and something we're proud of as well.”

Helpful Report

Posted 1 year ago

“We are absolutely delighted with our new four poster ottoman. It adds a touch of luxury to our bedroom and we are getting our best sleep in ages. Quality is top class. Assembly was straightforward but get yourself a friend or two round to help.”

Helpful Report

Posted 1 year ago

“The Low Tokyo Bed is fantastic! The bed was easy to put together and it's clear that the bed is high quality material.”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,322 reviews