Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,097 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,097 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

Tell us how Getlaidbeds.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getlaidbeds.co.uk 5 star review on 24th June 2025

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Three days wasted with agreed deliveries that didn’t take place. How hard can it be to send out a bed?! Customer service was good, but reactive not proactive - each time I had to call to find out where my bed was to be told it was still not on the van for delivery. Bed itself is pretty good, but the hassle to get it kind of shadowed getting it.”

Helpful Report

Posted 1 year ago

Good Afternoon, We are very sorry for the delay that you experienced. Please accept our apology and partial refund for the dispatch mistake and 3rd party courier delay. Kind Regards, The Get Laid Beds Team

Posted 1 year ago

“Good quality, helpful delivery and found it easy to put together with the instructions.”

Helpful Report

Posted 1 year ago

“From ordering to delivery it as been first class service .The dogs bed is great”

Helpful Report

Posted 1 year ago

“Good product but the assembly instructions and accompanying pictures should be clearer. Twice I had to unscrew parts to turn them around because the instructions didn't specify which way was up, and that particular detail wasn't visible on the drawings.”

Helpful Report

Posted 1 year ago

“Well made and delivered superb”

Helpful Report

Posted 1 year ago

“The Bed is ok. Customer service extremely poor. Bed has been delivered on the due date. However, mattress was not delivered on due date and l had to waste a lot of time contacting them to understand what has happened and to ask them to deliver it before Christmas instead of after as they intended due to their lack of staff . I had also contacted them before the delivery date to ensure everything was in place and when they came home they had not brought the mattress !!”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for your review. The original delivery team was halved due to sickness and were unable to carry the mattress to your room alone. The decision was made by the dispatch and transport management team to have your mattress delivered my a 3rd party courier one day later than the rest of your order. This decision was made so that you could still have the white glove " to the room" service with two men delivery team with the mattress too. We are very sorry that the dispatch team did not make you or the customer service team aware in advance of this decision and that we both only found out on the day. Despite our best efforts the 3rd party courier let us down and tried to deliver the mattress on a date most suitable to them rather than yourself, despite us making arrangements to your needs. However it was still successfully delivered one day later than your bed frame. Please do accept our apology for the inconvenience caused to you. Kind Regards, The Get Laid Beds Team

Posted 1 year ago

“Love the bed, quality good, delivery as promised”

Helpful Report

Posted 1 year ago

“great customer service, with a bed that is easy to assemble and worth every penny.”

Helpful Report

Posted 1 year ago

“We really like these beds, we've slowly replaced each bed in the house...now both kids and ours are from here. They are sturdy and look nice!”

Helpful Report

Posted 1 year ago

“Very good service at all stages”

Helpful Report

Posted 1 year ago

“We're delighted with our new bed. We ordered an EU King size bed frame and mattress and had several custom modifications made to the frame. As I was concerned to get things right, I emailed and rang the customer services department a number of times and nothing was too much trouble for them. They were endlessly pleasant and patient with my requests. The only slight downside was that the delivery invoice showed only the bed arriving and not the mattress but both turned up together and it all turned out well in the end. The bed is solid and stable and we're sleeping very comfortably on it.”

Helpful Report

Posted 1 year ago

“I am delighted with my purchase from Get Laid Beds. Everything from ordering to delivery was conducted in a professional manner. Goods were well packaged and delivered on time. Assembly was simple & straightforward with clear instructions provided. This is a quality product from a quality company.”

Getlaidbeds.co.uk 5 star review on 19th December 2023

Helpful Report

Posted 1 year ago

“Extremely DISAPPOINTED !!! :( :( Not with product but lack of NO PRE-DRILLED HOLES IN SOLID WOOD PIECES !!! It should be made clear in product details BEFORE someone orders, that a heavy duty drill is the ONLY tool to assemble these beds. I now have to, either, buy a drill or pay someone to assemble for me !!! Unhappy Customer & will not be recommending !!!”

Helpful Report

Posted 1 year ago

Good Afternoon, We are very sorry you are unhappy with your order. I cant see any communication from you to our customer service team. Please contact them directly so they can assist you. Kind Regards, Marie Customer Service Manager

Posted 1 year ago

“We ordered the Traditional Country bed. It arrived on the correct day with FEDX. It easy to assemble (electric screw driver essential!). Good quality hardwood before. Very pleased with this purchase.”

Helpful Report

Posted 1 year ago

“Lovely quality bed, really nice colour to the wood (honey stain). Very pleased with the assembly service too, in and out in less than 20 mins! Well worth it.”

Helpful Report

Posted 1 year ago

“Nice well made bed Delivered as expected”

Helpful Report

Posted 1 year ago

“Had great communication with the company prior and the guys (DJ Chris and DJ Andrew) were v jokes. Super lovely and got the job v quickly. Quality of the bed is amazing, and worth every penny.”

Helpful Report

Posted 1 year ago

“Excellent service, great product. Very happy with our purchase.”

Helpful Report

Posted 1 year ago

“Love the bed, well made and sturdy. Two people able to assemble in around an hour. Customer service were responsive and helpful. Really pleased with our choice to purchase from Get Laid”

Helpful Report

Posted 1 year ago

“Bed arrived on time, looks like on the images on-line, looks reasonably well made. The frame is too big for a standard king mattress, and there are gaps through which slats are seen on both sides . This is a rather disappointing. The mattress is bang on 150cm width, and the bed is 160 cm. Vexing.”

Helpful Report

Posted 1 year ago

Getlaidbeds.co.uk is rated 4.4 based on 2,097 reviews