Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.39

4.4 Rating 2,159 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 2nd September 2025

Steph Mogford

Getlaidbeds.co.uk 5 star review on 23rd August 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 21st August 2025

Manne Sandys

309

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the bed is really really good. To assemble it on the other hand was tricky. They send me the wrong instructions, I needed to make some assumptions to go through it.( they sent me instructions for a similar type of bed). For instance, the forehead and the mechanism were different from what I got in the boxes. resulting in me consuming a long time on how to fit everything with a similar type. A lot of guessing to have my bed assembled. It took us approximately 3 hours, something that ruin our expectations, giving us a bad experience. Please be sure and double-check what instructions you are sending, and make the instructions clear (clear picture, what parts we need to use..) The quality seems good, but I'm not sure it's worth the experience of assembling it”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for taking the time to leave a review. We are very sorry that the incorrect instructions were sent with your order. There has been an update with the instructions for this bed frame and I am sorry you received the old ones. A quick call to customer services and we would have been able to send you the correct ones. Please accept our apologies for the mistake made with the instructions. Kind Regards, Marie Customer Service Manager

Posted 2 years ago

“The bed is great but the instructions on how to assemble it are terrible. Pay the £40 to assemble.It took 2 people 5 hours of working out all the missing information in the instructions. The person responsible should hang their head in shame! Five hours I'll never get back!”

Helpful Report

Posted 2 years ago

“Bed was delivered when stated and is very sturdy. The men that built it were not that friendly, get in and out with little interaction.”

Helpful Report

Posted 3 years ago

“Customer service is great - lots of communication and they’re easy to get a hold of with questions. Delivery from the UK to California was quick! The bed is well made and smells like real wood, but it does have a glaring design flaw that bothers me. The lip of the bed is flush with the support slays such that the mattress just sits on top, but this leads to seeing the unsightly support slays in the corners (see photos).”

Getlaidbeds.co.uk 3 star review on 13th September 2020

Helpful Report

Posted 5 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,159 reviews