LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,995 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“What a great, easy, smooth pick up! They were on top of it every step of the way along with wonderful communication! I will definitely be using this service again!! Thank you!”

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Posted 1 year ago

“A flawless experience. Thomas came when promised (after giving us 30 minutes notice by text). He and his partner Noah were friendly and super-considerate. They carried a heavy broken refrigerator out of our basement and took it away along with a full Bagster. I can highly recommend them.”

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Posted 1 year ago

“Although there were some glitches initially with the pick-up, the customer service team did an excellent job in following up immediately and resolving the issue promptly. Good service overall.”

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Posted 1 year ago

“Thank you very much!! Carl and his coworker were very professional, friendly, knowledgeable, and helpful. Definitely a 5 stars! Greg”

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Posted 1 year ago

“Good communication by text and email. Loaders were polite and helpful and listened to requests.”

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Posted 1 year ago

“Ocar and Melvin did an amazing job. They were courteous, polite and very professional..”

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Posted 1 year ago

“It was a very good experience and I would highly recommend Loadup. The prices were reasonable and I was able to add an item with no problem and just a small increase in price. Laurence, the driver, was very professional and he kept in contact with me throughout the process. I have never used Loadup before and it was a very good experience”

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Posted 1 year ago

“Excellent service and pricing! From the time I called loadUp this morning speaking with customer service rep Karthika then calling back to add an additional item the whole process was easy seamless. Within a few hours their team Joseph contacted me they we're in route. Once on site they were friendly, professional, careful handling everything with ease. I will definitely be referring the services to friends and Neighbors. Grateful I found them N. Teter”

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Posted 1 year ago

“Very efficient.”

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Posted 1 year ago

“The LoadUp service today was outstanding. The service was on time. They called ahead. The work was efficiently done. The LoadUp team was friendly and professional. I would recommend this team to my friends.”

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Posted 1 year ago

“The two men that came out did a great job with getting the furniture removed. The only thing I didn't care for was not knocking and walking into my home, and when they had to saw my dresser they left a mess. Other than that they got the job done!”

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Posted 1 year ago

“Efficient! Thank y'all!”

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Posted 1 year ago

“They were fast, polite, efficient and did a great job! Thank you.”

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Posted 1 year ago

“This heavy 2nd floor move out with a curved stairway was not an easy job, but Derrick and his helper were so nice and polite the entire time! They arrived ahead of time, did an amazing job and finished the job quickly. I was not comfortable paying ahead of time, but I'm glad I went against my better judgement and will definitely use LoadUp again!”

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Posted 1 year ago

“Ragoso and his helper arrived earlier than expected and took picture of all the items being removed and donated. The items were removed and taken away for donation, no fuss, no muss! Thank you to LoadUp and Ragoso!”

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Posted 1 year ago

“I had a great experience with load up. I had never heard of the company before. Everything they promised they came through with. From the designated time of arrival to the execution. I will definitely be using them again and referring them to anyone I know that needs Service with moving furniture. I am over the moon with how easy the process was!! Great service!!”

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Posted 1 year ago

“Exceptional good 👍”

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Posted 1 year ago

“Galvin and his assistant arrived on time and made quick work of removing two couches for me. They were great and I would definitely use their services again. Highly recommend!!”

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Posted 1 year ago

“These guys were on time, polite, did the load-up quickly. I would definitely use again.”

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Posted 1 year ago

“Process was very simple, Lawrence was great, and very professional. Thank you.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,995 reviews