LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,401 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,401 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“DeShawn & Mac are great. Can't say enough good things about them. Arrived on time, got that refrigerator out from the basement and even moved some things that were in the path. Will definetely use LoadUp in the spring. Highly recommended company.”

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Posted 1 year ago

“Highly Recommend LoadUp!!! In less than 24 hours from scheduling my appointment, Gonzalo and his associate arrived well within the scheduled time; were very professional; friendly; and truly worked as a team to carefully and quickly remove my treadmill from my home and navigate down tricky stairs to their truck. The cost for their service was very reasonable and affordable compared to other quotes received. Thank You Both For Your Superior Customer Service!!”

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Posted 1 year ago

“The LoadUp men, Kevin and Tyler were terrific! In order to remover my refrigerator they had to turn off the water, remove the doors from the fridge, and take off the door from the kitchen to the garage. And they were as pleasant as can be through all this. I strongly recommend LoadUp if you need an appliance removed.”

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Posted 1 year ago

“Leonard was great. He was in and out in 5 minutes. Can only hope he is assigned to my pickup in the future.”

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Posted 1 year ago

“Great couple who picked-up my mattress, very gracious!”

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Posted 1 year ago

“They arrived for outside pickup on time and was quick and quiet, great service, will use again”

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Posted 1 year ago

“Great communication, very thorough, polite, and showed up within the slotted window. 10/10. Thank you Bryant!”

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Posted 1 year ago

“Easy service request process. Loaders were communicative, prompt, and helpful. They went the extra mile on a difficult couch removal! Absolutely will use this service again. Highly recommended! Thank you so much!!”

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Posted 1 year ago

“Installed new mattress and removed old (with stairs). Gentlemen on time, polite, careful and fast. Just as hoped.”

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Posted 1 year ago

“Smooth transition making the appt with Jasper who was personable and helpful With arrangements ….. The workers were friendly and made sure that floors were not scratched and entire process went perfectly since I live in a building I would definitely hire load up again”

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Posted 1 year ago

“Three guys came out and did an extraordinary job in an extremely timely manner with no complaints despite our difficult furniture situation. Very impressed!”

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Posted 1 year ago

“The guys were amazingly strong, careful, professional and on time!!!! They removed our old furniture with care and precision. The service received was better than I could have imagined because I worried about the difficulty of the job. No worries with LoadUp!!!! They were incredible. I will use them again and again.”

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Posted 1 year ago

“They said they would deliver between 8 and noon. Showed up at 4:15. The guys were great but I wasted a day waiting.”

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Posted 1 year ago

“Great service! Although they never answered my text.”

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Posted 1 year ago

“This is the third time I have used LoadUp and each time the help is pleasant and kept me updated to their arrival. They have all done excellent work without any complications or damage. The service is price competitively if not less expensive than other services. I appreciate all the hard work. 🙂”

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Posted 1 year ago

“Did a great job in getting the washer and dryer out. My house is really small, so not much room to move.”

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Posted 1 year ago

“The 2 guys were very professional and polite. I will use your company in the future!! Outstanding service. Thank you very much. Terry”

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Posted 1 year ago

“Austin was friendly, on-time, and worked quickly to get everything out the door.”

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Posted 1 year ago

“Very good price. The movers were great. My issue- miscommunication through the app. My text/email received delivery day included the driver, his number & my pick up time 12-4, however it also stated your driver is on the way. I tried the number 3x it went to VM each time. I called customer service they could not reach the driver but reassured me that my items would be taken between 12-4. The workers arrived as scheduled but I did not receive a call 30 minutes ahead as stated in the app.”

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Posted 1 year ago

“Super impressed by the professional handling from the order to the crew that picked up. Chris and his crew from Coeur d’Alene were exceptionally professional. They had to change the pick up time from morning to afternoon, but communicated with me and were there on time for the afternoon slot. I would definitely recommend this service as their price was better than anyone else that I called.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,401 reviews