LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,233 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,233 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Fast service”

Helpful Report

Posted 1 year ago

“Good communication from the first phone call I made to ask about the service. Michael and his partner were punctual and courteous, and very efficient in taking out the old bed and setting up the new one. I would definitely use the service again. Thank you!”

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Posted 1 year ago

“Exceptional service, professional employees and I will recommend you to anyone in need of movers!”

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Posted 1 year ago

“Love the lady they sent out..quick and to the point”

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Posted 1 year ago

“Quick and to the point, loved the Lady they sent out to assemble my Grind shooting machine, thank you”

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Posted 1 year ago

“OMG! I had such a wonderful experience with Dean...he kept in contact with me from the moment I booked appt. then I gave wrong description of item (length) and he said no problem, he went and got a partner and completed the job without any extra charge. He was so courteous and polite. WONDERFUL EXPERIENCE!”

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Posted 1 year ago

“I have used LoadUp several times and it’s been an easy process each time. Good communication and accommodating of changes leading up to the appointment. The LoadUp personnel have been on time, courteous, efficient and skilled in breaking down and removing several large furniture items. Pricing is quite reasonable. I am a repeat customer and I’m sure I will use the service again in the future.”

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Posted 1 year ago

“Very easy to schedule both online and by calling in. Great to get cost ahead for specific items & reasonably priced. Good communication & timely service. Would definitely use again.”

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Posted 1 year ago

“Jose was pleasant and very efficient”

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Posted 1 year ago

“Great service! I will use your services again, soon!”

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Posted 1 year ago

“Excellent, courteous and on time. Paul is very professional and gets the job done! I would use this company in the future.”

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Posted 1 year ago

“The service from load up was great. They came on time, and they advised of the progress as they were arriving. They were very professional, I would recommend them without hesitation. Jesus was the driver in charge, personable and professional.”

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Posted 1 year ago

“Jesus and his wife were phenomenal, the nicest people, extremely efficient and very fast. I highly recommend Load up as a service and if you get Jesus and his wife you are very lucky; Jesus and his wife’s service quite simply redefines excellence.”

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Posted 1 year ago

“Did the job when others couldn’t! Prompt, polite, and got ‘er done. In all seriousness, it was a difficult job and they took care of it when a competitor couldn’t. Came the next day after I ordered. Will use them again for sure.”

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Posted 1 year ago

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Posted 1 year ago

“It was great! The process was smooth and quick, no issues. I would definitely request another LoadUp in the future”

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Posted 1 year ago

“My loader Mr. Smith coordinated the pickup time and arrived promptly. He was very friendly and provided great service. Thank you!”

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Posted 1 year ago

“Wonderful experience with LoadUp & the prices are reasonable for the service received. The driver arrived on time, removed my old mattress, box spring & bed frame. He also set up my Wayfair bed perfectly. Not only was he super courteous, but he also cleaned up after he was done with the job. Highly recommend this business!”

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Posted 1 year ago

“Thank you Willie for taking care of the furniture.”

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Posted 1 year ago

“Tara and her partner were great. Loaded our couch quickly and efficiently. Very pleasant people. Thanks for such good and quick service.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,233 reviews