LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,232 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,232 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“The folks that picked up my mattresses were very professional and accommodating to my schedule. I would definitely recommend this service.”

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Posted 1 year ago

“Excellent job.”

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Posted 1 year ago

“Duane communicated arrival time, was friendly and efficient. He was careful moving and loading a sleeper sofa.”

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Posted 1 year ago

“Very quick and on time, barely knew they were there.”

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Posted 1 year ago

“The service I received was EXCELLENT. Setting up the service online - SUPER EASY. Email communication to follow how my pickup order was going - USER FRIENDLY. Text message from the driver to introduce himself, his arrival time and the completion - PROFESSIONAL AND TIME EFFICIENT. This was the first time I used their service, left the items outside and while I was at work they picked them up. I will definitely use them again. I HIGHLY RECOMMEND!!”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Billy and his crew were very professional, fast and thorough. They were on time with the estimated arrival time. I'd recommend LoadUp for anyone needing furniture removal! Jeff”

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Posted 1 year ago

“This was a great experience! The gentlemen arrived on time and were very professional and efficient. They moved two large L-shaped desks and 8 chairs out of our offices in under an hour. They were very polite and professional. I couldn't be happier! Pricing was very reasonable and the fact that they were able to come and dispose of the items on my requested date. Love this company and plan on using them again!”

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Posted 1 year ago

“They came early which was great. Removed a mattress and box spring. Did a great job and were friendly.”

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Posted 1 year ago

“The crew that handled my order today was very personable and helpful. They made sure everything was working as it should, and cleared away everything that needed to be picked up. I would be more than happy to work with this group again!! Thanks guys!!”

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Posted 1 year ago

“The drivers were Jason and Valerie and they were amazing!! They were very good about communicating what time they would arrive and were very efficient. They were so nice and made the whole process super easy. I would definitely use Load Up again. Two thumbs up!”

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Posted 1 year ago

“Two very polite clean cut young men removed two full-size sofas from my den. They very quickly mapped out the route to remove the sofas and the furniture was in their truck in under 30 minutes. No damage to my home. A job well done. I would call LoadUp again.”

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Posted 1 year ago

“Dewayne and Camden were great! Very courteous and friendly and listened to situation. The best part was they were able to remove the sofa sleeper and loveseat without damaging the doorway or disassembling the furniture. Too bad they couldn't take the neighbor's annoying barking dog. :-) Thank you!”

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Posted 1 year ago

“Driver was prompt and very communicative!”

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Posted 1 year ago

“Jeffrey was the young man that picked up a recliner for me. He was very professional and courteous. I would definitely use this service again. From the time I placed my order until it was completed communication was great and made the process very easy.”

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Posted 1 year ago

“Great job Joseph! Thank you”

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Posted 1 year ago

“The two guys from LoadUp came on time, quickly took off the legs and pillows of couch and moved it out of my house in minutes. They were both very nice, I would recommend to friends that need to move furniture!”

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Posted 1 year ago

“They came early which was great. Removed a mattress and box spring. Did a great job and were friendly.”

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Posted 1 year ago

“This is the second time I've used LoadUp. Both times, they arrived within the period they promised, and they removed the furnishing quickly and without any damage to other furniture or the apartment.”

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Posted 1 year ago

“The personal who did the pick up were super friendly and helpful! I would recommend these people who picked up this mattress to anyone!!! FIVE STARS*****”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,232 reviews