LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,594 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I was scammed . I was told that 12 items would be picked up and I paid in advance . 3 Items were picked up with a list that was not what I had discussed in the phone and sent in my list . The movers were very late and did not know what they were doing . One was very HIGh and snorting and scratching himself . It was really very unprofessional . Do Not recommend .”

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Posted 1 year ago

“Need to be more accurate on pickup schedule Text message stated 8 am arriving time 1230”

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Posted 1 year ago

“I submitted my request online and less than one hour later they were at my home! Very accommodating, polite, and efficient! I would certainly use this service again when needed!”

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Posted 1 year ago

“Friendly, fast and on time! Very impressed with this service! Thank you so much!”

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Posted 1 year ago

“Really nice and trustworthy company ! We will not hesitate to contact LoadUp again !”

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Posted 1 year ago

“I’d give them 10 stars if I could. Excellent communication, right on time, and pleasant guys did the pick up. Thanks so much.”

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Posted 1 year ago

“Very quick service”

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Posted 1 year ago

“The guys that came were very nice and polite, they did the job quickly and efficiently”

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Posted 1 year ago

“I’d give them 10 stars if I could. Excellent communication, right on time, and pleasant guys did the pick up. Thanks so much.”

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Posted 1 year ago

“Louis and his partner were great! Excellent service!”

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Posted 1 year ago

“I will never use nor refer LoadUP. Loaders were three hours past their scheduled time. No contact without me initiating it. When I emailed the company to describe my experience I received a boiler plate response that took no responsibility rather than trying to learn and improve.”

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Posted 1 year ago

“The movers were wonderful, as well as very professional! I hope to use them again next time!”

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Posted 1 year ago

“The guys worked very hard under difficult circumstances since my basement had just flooded and there was sludge on most items. They cleared out a lot of things that were moldy due to past times that my basement flooded. I would definitely hire Loadup again.”

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Posted 1 year ago

“Love that I Received a tracking link and next day service. This is the third time I've used load up and they always do a good job”

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Posted 1 year ago

“service was great ,early the guys did a great job.”

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Posted 1 year ago

“The movers arrived on time. Removed items quickly and put into truck. Done. I would recommend Loadup to others.”

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Posted 1 year ago

“Excellent service. Extremely friendly and helpful. Will definitely use again if needed and happy to recommend.”

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Posted 1 year ago

“Excellent and pleasant service! He called beforehand and arrived on time!”

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Posted 1 year ago

“Laura and her crew, are awesome! Polite, hard working and great attitude! Highly recommend!”

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Posted 1 year ago

“I would not recommend this company. They were 2.5 hours late after their scheduled appointment. I called the support number and there was not even a way to talk to an agent for the person waiting. The company seems to give the jobs to independent contractors. The person who picked up was not the person listed. The person who picked me up was nice. I am not just fan of giving up almost my entire day as they can't give a correct ETA off by hours.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,594 reviews