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LoadUp Reviews

4.6 Rating 7,594 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,594 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Keith was amazing!! Great service losing truck
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Posted 1 year ago
So happy with my experience! They kept me posted and great communication throughout. Recommend highly.
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Posted 1 year ago
They helped at the last minute and were very timely
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Posted 1 year ago
Keith was amazing!! Great service losing truck
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Posted 1 year ago
The only flaw is that there's no way to know if the donations made it to the charity. Charity unable to confirm, as they have multiple locations.
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Posted 1 year ago
Easy and convenient. Would recommend and well use again soon!
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Posted 1 year ago
Quick, efficient, and joyful duo got my sleeper sofa out of the way so I could better enjoy the front porch. Thank you!
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Posted 1 year ago
Very Nice an Efficient 👍
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Posted 1 year ago
So happy with my experience! They kept me posted and great communication throughout. Recommend highly.
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Posted 1 year ago
Mbuotidem and team arrived right on time and were kind and courteous. They handled the removal with great care, ensuring not to bump the walls or door frames as they moved the appliances out. Their professionalism and attention to detail were truly impressive. Overall, I highly recommend LoadUp Junk Removal for anyone looking to donate or discard items. Their efficiency, friendliness, and respect for our home made the entire experience smooth and stress-free.
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Posted 1 year ago
I picked this company at random. Matt and Shayla helped move big furniture pieces in Rochester. They carried a heavy and tall wooden entertainment center with built-in drawers down 6 stairs and the front stoop without harming anything in the house. On top of that, they were really nice and friendly.
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Posted 1 year ago
Good communication, on time, pleasant. This was a pick up.
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Posted 1 year ago
Our Pick up person was VERY good. Hard working and was extremely efficient. Thank you!!!
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Posted 1 year ago
Great service. Very nice people to work with.
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Posted 1 year ago
The couple who came and got my couch were so nice and did a great job. The couch was curved and unwieldy, but they were very careful and respectful! I would recommend them! 5 star all the way!
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Posted 1 year ago
5 for the loaders, but only 1 for the unresponsive front office/management. Probably won’t use this company again.
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Posted 1 year ago
Communication was excellent. Driver and helper were great!! Put on the foundation and mattress and made sure we were totally satisfied before they left. Would definitely recommend this service to anyone!
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Posted 1 year ago
Loved how professional Keith and his son were. They were awesome. Since it was hot and quite a job, gave them a cold drink too.
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Posted 1 year ago
Our Pick up person was VERY good. Hard working and was extremely efficient. Thank you!!!
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Posted 1 year ago
I needed my sofa out of my place ASAP as I was having a new one brought in. Nobody was able to get it removed today until I ran across LoadUp. I scheduled a pickup and they were here within an hour and a half! John, the driver, was awesome. He was prompt, communicative and he and his guy moved my sofa out super quick. I'd definitely use this service again.
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Posted 1 year ago
LoadUp is rated 4.6 based on 7,594 reviews