LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 7,001 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,001 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Marcelo was very kind and nice to talk to as he was taking my mattress and box spring. Very good service and very nice people to work with, thank you and God bless you.”

Helpful Report

Posted 1 year ago

“The LoadUp staff were professional and kept me informed at all stages of the job. We were impressed because the service was very fast. We ordered the removal of a safe on Monday afternoon they arrived on Tuesday and removed the 400lbs safe. Will certainly use them again if the need arises. Overall we were very impressed.”

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Posted 1 year ago

“Their communication was great. They showed up when they said they would and did a great job! I would definitely use them again.”

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Posted 1 year ago

“Extremely simple and efficient process with upfront cost provided. Pick up occurred on time on scheduled date. Would recommend without hesitation”

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Posted 1 year ago

“Dean was great! Courteous and he arrived early/on-time! I was concerned at first, wondering if they would arrive since I purchased the service online way in advance. They were great, texting me that morning so I knew what to expect! I would hire Load Up again!”

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Posted 1 year ago

“They were great! They came and loaded my sofa up within a few hrs of purchase.”

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Posted 1 year ago

“Efficient, friendly and on time.”

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Posted 1 year ago

“Great service we received today The 2 men were very professional and did a outstanding job!”

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Posted 1 year ago

“Great personalities! Did everything in record time! Made a stressful removal easy!”

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Posted 1 year ago

“I was very understanding when he got a flat tire and had to come next day but when he came he brought a teenage boy to help him and he struggled helping to lift items. Then when he dropped off couch at location provide it was clear he was not happy about the job . Very unprofessional …. I’m generally easy going but he was very annoyed!”

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Posted 1 year ago

“Chris was great. Very satisfied.”

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Posted 1 year ago

“Well organized; friendly and fast service”

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Posted 1 year ago

“Great assembly of matttress and adjustible bed frame. We highly recommend them!!!”

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Posted 1 year ago

“The young men were professional and very pleasant. I had an unwieldy sofa and they got it out. They arrived on time. I would use and recommend Load up to friends and family.”

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Posted 1 year ago

“The were on time and a delight to work with.”

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Posted 1 year ago

“These guys phenomenal you sent out. They were very respectful very caring, took very good care of me. I will recommend them every day. Awesome workers I had a blessed experience.”

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Posted 1 year ago

“Chris was great. Very satisfied.”

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Posted 1 year ago

“These guys phenomenal you sent out. They were very respectful very caring, took very good care of me. I will recommend them every day. Awesome workers I had a blessed experience.”

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Posted 1 year ago

“Kyle and his partner were amazing. Very considerate. Many thanks for a job complete!”

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Posted 1 year ago

“Excellent experience from start to finish. Punctual, polite, hard working workers. I cannot more highly recommend Load Up and its workers.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,001 reviews