LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 7,001 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,001 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Got here and went straight to work and was quick and efficient. Great communication from top to bottom. Not much more you could ask for.”

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Posted 1 year ago

“Professional and easy to schedule! Most appreciative!”

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Posted 1 year ago

“The gentlemen that came here were very professional and very nice. Their efficiency and hard work got everything done in record time and I will surely call on LoadUp again when I get some other things I need removed ready to go. I am very pleased with your company!”

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Posted 1 year ago

“The process to schedule was easy and the loader did communicate well with me. The two ladies that showed up to remove my sofa had a little trouble getting it down the stairs and left a few scuff marks on my walls. I was able to get the scuff marks off. Overall, it was a good experience and I would use them again.”

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Posted 1 year ago

“Always reliable! Job gets done quickly! It’s like a “load” off my shoulders 😉”

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Posted 1 year ago

“I really appreciate the male rep I spoke with today. He explained everything, letting me know exactly what to expect. Then actually followed thru on it. The pickup driver was also very professional, fast and efficient. He came to my house when he said that he would, was in/out in no time. Handled the pickup to my satisfaction. Must say I am very pleased with today’s transaction.”

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Posted 1 year ago

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Posted 1 year ago

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Posted 1 year ago

“Kevin and his team did a terrific job. It took them no time to get that bulky elliptical down the stairs and out of the house. I will absolutely call them again. Highly recommend!”

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Posted 1 year ago

“John was great…showed up on time and took everything”

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Posted 1 year ago

“They arrived very early in the window and promptly removed our junk! Very friendly and accommodating!”

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Posted 1 year ago

“William was my pick up driver and so wonderful all day with updates and patience with my texting and sending photos. He is a great employee and so respectful to work with. Have already recommended load up to my neighbor who had a garage full of junk she wants to get rid of.”

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Posted 1 year ago

“Went above and beyond to remove all the items”

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Posted 1 year ago

“Absolutely awesome service!! I can't thank Jorge, Nick and Lino enough!! They did an amazing job and handled everything so well! They worked very quickly and efficiently. They were so awesome and I will definitely be calling LoadUp again.”

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Posted 1 year ago

“They were super fast and effecient. As well as very friendly. I would definitely recommend and use again in the future.”

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Posted 1 year ago

“They were very professional. Came in time and removed my furniture within 15 minutes. Very satisfied definitely recommend them. Thank you”

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Posted 1 year ago

“I requested furniture be picked up on Saturday night, and it was picked up early Sunday morning. Very fast and friendly. I would definitely recommend them.”

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Posted 1 year ago

“So easy to set up and a reasonable price. The pick up was smooth and easy and Derrick did a fantastic job with the loading of the furniture. Thank you!”

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Posted 1 year ago

“Ivan and Russell were absolutely amazing. Friendly and hard working for sure. Moved furniture from the basement which was very heavy no scratches on anything. I would recommend this company to everyone I know. Thank you so much.”

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Posted 1 year ago

“So easy to set up and a reasonable price. The pick up was smooth and easy and Derrick did a fantastic job with the loading of the furniture. Thank you!”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,001 reviews