LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,229 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,229 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Excellent crew!”

Helpful Report

Posted 1 year ago

“Super good people alot cheaper than a certain 1-800 group”

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Posted 1 year ago

“Left a huge huge mess in my driveway. I paid way too much for one item to be picked up and then come home to a huge mess. Extremely disappointed in the service.”

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Posted 1 year ago

“Fast, friendly and efficient! Great service!!”

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Posted 1 year ago

“Daniel and his teammate were awesome in getting rid of my broken down R6 Yamaha motorcycle. Gathered it out the garage and loaded with care on there trailer. Thanks for the wonderful smooth easy going service that they both provided.”

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Posted 1 year ago

“Jake and his partner were very professional and communicative. They were quick and efficient!! I will definitely use this company again!! Thank you so much!!! Job well done!!”

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Posted 1 year ago

“Mostly satisfied!”

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Posted 1 year ago

“Do not use this company. They tried to double the cost of my job after I had already paid by misrepresenting what constitutes a medium swingset. Because mine was outside, had a small slide, and was made of wood, they claimed it was a play structure that incurred $500 more fees even though the definition of medium swing set on their website includes a slide and states nothing about whether it can be wooden or not. When I refused to pay that amount and cancelled 5 days before pickup, they charged a 20% cancellation fee.”

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Posted 1 year ago

“Good communications, excellent, service. Nancy and Wayne , drivers, were friendly and efficient! well done!”

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Posted 1 year ago

“Tim and his assistant were great. Arrived during the stated time period and were quick and efficient. Would highly recommend them.”

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Posted 1 year ago

“These guys were unbelievably very fast, careful and so respectful. I would definitely recommend load up to anyone who needs product to be picked up.”

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Posted 1 year ago

“The team arrived on time and were very professional and friendly. They did a good job setting up the new bed.”

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Posted 1 year ago

“Fast, polite, and courteous. 5 out of 5 stars, will recommend to others.”

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Posted 1 year ago

“I was extremely impressed with the service. Michael called to inform me that they were 15 minutes away. He arrived on time, efficiently removed a large cabinet and a loveseat. He was friendly and took great care not to damage anything while moving the items. I will definitely use LoadUp again, and will recommend them to all my friends. Excellent experience!”

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Posted 1 year ago

“These 2 were great. Would like to have them again. Very polite and efficient. setup in less than an hour. And connected the adjustable and showed how to operate. Thx. David and Diana Myers.”

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Posted 1 year ago

“both men were super nice and did a great job .”

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Posted 1 year ago

“They're fantastic”

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Posted 1 year ago

“Wow!! They were great! They were able to get a large, very heavy king size mattress up the steps and out of my house. They were very quick and very efficient.”

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Posted 1 year ago

“Awesome service. Quick and convenient.”

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Posted 1 year ago

“Excellent service. I had my doubts when they pulled up with a van. But they got everything in it with room for a little more. They were fast and polite.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,229 reviews