LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,229 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,229 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Excellent service. Arrived on time and ready to go! You cannot beat the pricing either! 5 appliances removed for under $300.”

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Posted 1 year ago

“HWB delivery service LLC that company is very respected nice and friendly great delivery service company I was very impressed”

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Posted 1 year ago

“Very professional people I highly recommend them”

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Posted 1 year ago

“Service was quick. I asked a few times and couldn’t get an exact or narrowed down ETA, though, which was a problem to lining other appointments up. Only after the third time asking, I was told they were five minutes away.”

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Posted 1 year ago

“Desiree was very efficient. She took the time to listen to me in my time of sorrow..”

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Posted 1 year ago

“Benito was very experienced and did a great job. He has a great personality, and made the move very well.”

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Posted 1 year ago

“Mission complete. Brandon and his coworker (whose name I missed) were pleasant, knowledgeable, and all business. Needed a 300 lb box moved from my garage, across my front yard, down my side yard (a 6’ dropping slope), and into my back door. Expertly completed with no problems! Would highly recommend and will use next time.”

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Posted 1 year ago

“Great service. Steve, the driver, was very pleasant and friendly.”

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Posted 1 year ago

“Very professional.”

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Posted 1 year ago

“Hard workers!”

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Posted 1 year ago

“My loader Salvador was very polite and removed the items fast and efficient. I appreciate that due to my HOA rules that prohibit bulk items on the front yard. I give him a 10 out of 10.”

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Posted 1 year ago

“My loader Salvador was very polite and removed the items fast and efficient. I appreciate that due to my HOA rules that prohibit bulk items on the front yard. I give him a 10 out of 10.”

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Posted 1 year ago

“LoadUp was very easy to work with. I was able to schedule the appointment the same week I needed them. The guys showed up on time, were very professional and got the furniture moved out very quickly.”

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Posted 1 year ago

“Outstanding customer service. Communicated with me along the way. Very pleasant and polite.”

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Posted 1 year ago

“The gentlemen were terrific!!! I showed them the items to be removed and presto! it was gone!!! 👏🏻👍🏻”

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Posted 1 year ago

“Excellent, on time, great communication, and unlike other companies the price was upfront, no surprises!”

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Posted 1 year ago

“The installer Jamel was punctual and courteous—he even knew trivia about the chair he was assembling for me! I was pleased!”

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Posted 1 year ago

“Fast service. Setup appointment the night before. They were prompt and efficient. We will use this company again.”

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Posted 1 year ago

“They were very kind and friendly people. They did their work professionally and expeditiously. We were very impressed and grateful for their service.”

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Posted 1 year ago

“Fast and efficient”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,229 reviews