LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 7,001 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,001 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jesus and his wife were phenomenal, the nicest people, extremely efficient and very fast. I highly recommend Load up as a service and if you get Jesus and his wife you are very lucky; Jesus and his wife’s service quite simply redefines excellence.”

Helpful Report

Posted 1 year ago

“Did the job when others couldn’t! Prompt, polite, and got ‘er done. In all seriousness, it was a difficult job and they took care of it when a competitor couldn’t. Came the next day after I ordered. Will use them again for sure.”

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

“It was great! The process was smooth and quick, no issues. I would definitely request another LoadUp in the future”

Helpful Report

Posted 1 year ago

“My loader Mr. Smith coordinated the pickup time and arrived promptly. He was very friendly and provided great service. Thank you!”

Helpful Report

Posted 1 year ago

“Wonderful experience with LoadUp & the prices are reasonable for the service received. The driver arrived on time, removed my old mattress, box spring & bed frame. He also set up my Wayfair bed perfectly. Not only was he super courteous, but he also cleaned up after he was done with the job. Highly recommend this business!”

Helpful Report

Posted 1 year ago

“Thank you Willie for taking care of the furniture.”

Helpful Report

Posted 1 year ago

“Tara and her partner were great. Loaded our couch quickly and efficiently. Very pleasant people. Thanks for such good and quick service.”

Helpful Report

Posted 1 year ago

“Came on time & Great job.”

Helpful Report

Posted 1 year ago

“I had a very good experience with Loadup. Robert was very polite and did an excellent job of removing the items from my house.”

Helpful Report

Posted 1 year ago

“Good communication from the first phone call I made to ask about the service. Michael and his partner were punctual and courteous, and very efficient in taking out the old bed and setting up the new one. I would definitely use the service again. Thank you!”

Helpful Report

Posted 1 year ago

“Austin and his associate were absolutely professional! Much thanks for the help!!!”

Helpful Report

Posted 1 year ago

“Driver, Mboutidem, was very pleasant and efficient. Job done on time with no snags. Would definitely recommend.”

Helpful Report

Posted 1 year ago

“Team did a great job. On-time, respectful, and easy to work with. Would recommend.”

Helpful Report

Posted 1 year ago

“Very happy with the removal of furniture. Will use again.”

Helpful Report

Posted 1 year ago

“Very good work the guy was great who installed it”

Helpful Report

Posted 1 year ago

“When I googled "Furniture Removal", LoadUp appeared first and the website was so easy to navigate. Good reviews. Good price. Easy to schedule. Everything about this small company was on target. I was able to schedule pickup for an old couch the very next day and I immediately had communication with the owner. Everything went perfectly. Two guys arrived right on the scheduled time and were friendly and efficient. We could not have been more pleased. We will definitely be recommending them to anyone who needs their removal services. Great experience in every way. Kudos!”

Helpful Report

Posted 1 year ago

“They did what they said they would do”

Helpful Report

Posted 1 year ago

“The process was easy and convenient. I just put in my donation/junk pick up items, online and was given a firm price. I paid it with my credit card and the two men who came were courteous and got the job done in no time! Much better than having someone give me a price when they arrive. Highly recommend!”

Helpful Report

Posted 1 year ago

“Be wary of their terms and conditions. If you cancel in advance for any reason they still charge you a cancellation fee.”

Helpful Report

Posted 1 year ago

LoadUp is rated 4.6 based on 7,001 reviews