LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,229 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,229 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“They were so nice and were so quick.”

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Posted 1 year ago

“Great experience! Thank you for all of the updates! We will use you again in the future!”

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Posted 1 year ago

“Quick and painless; thanks!”

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Posted 1 year ago

“pickup treadmill. excellent 2 men and timely service Best price in Los Angeles”

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Posted 1 year ago

“Very happy with this service. Easy to schedule. The driver,Martin, kept in touch to keep us updated as to when he would arrive. Pick up was done quickly and carefully. Very satisfied and will definitely use LoadUp again.”

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Posted 1 year ago

“Booking was super easy and confirmations were great. The actual removal was not at all what was sold on the website. I had a 7.5ft couch to pick up. One man with a skateboard showed up to move it. I had to help him get it out of my apartment and into his truck; I did most of the work. Not worth the money, just rent a U-Haul for the day to get rid of your own stuff. You’ll have to do all the work anyway.”

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Posted 1 year ago

“After a little confusion on the pickup, Nana arrived and was excellent, and did great service. I was very pleased and he was a nice person to work with. All very good.”

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Posted 1 year ago

“Dane was efficient, super polite and, friendly, and highly professional. I highly recommend him to anyone needing help with the removal of items.”

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Posted 1 year ago

“Perfect job! Loaders were awesome!!!Great job.”

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Posted 1 year ago

“Top Priority Ollie and Rodger were very kind and professional in getting the job done. They both are outstanding in the field of customer service! Thanks all!!”

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Posted 1 year ago

“Great service! Great communication through the whole process. Highly recommended!”

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Posted 1 year ago

“Erik Faiella and Vinny were both great--really pro-active about getting things out. They negotiated a narrow bulkhead door and did the impossible with an old dryer. Cleaned up after and did not leave until they were sure they had gotten everything right.”

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Posted 1 year ago

“I have had two orders, both of which has been cometed. I requested that they be delivered to Salvation Army in Santa Monica, ca. In both cases I requested the items to be delivered and a confirmation that the items were indeed delivered to Salvation Army in Santa Monica. To date that request has been ignored. I have discussed the issue several times with Ashley Riley, you Customer Service Representative without any success. Today after pickup of my table and pads, I saw the pickup truck pull away with the table upside down on a pile of junk. So is your company a FRAUD AND YOU DID NOT DELIVER MY ITEMS TO THE SALVATION ARMY?”

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Posted 1 year ago

“Harold and his wife did an excellent job of clean up despite taking two trips to complete the haul away. Fast and efficient.”

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Posted 1 year ago

“Right on time and very efficient. Excellent service.”

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Posted 1 year ago

“Couldn't have asked for a better team. Efficient, capable, great attitude.”

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Posted 1 year ago

“Great on time service”

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Posted 1 year ago

“The process was simple and quick.”

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Posted 1 year ago

“I was very pleased with LoadUp's service and the gentlemen who came to haul away my things. The men were courteous and reserved. They went about their business without delay and cleanly--now dings on the walls. They completed their work very quickly and were gone in no time at all. I especially appreciated the numerous updates leading to their arrival. I would defintely recommend LoadUp!!!! The service was well worth the money.”

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Posted 1 year ago

“Excellent job; very nice people.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,229 reviews